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Rating: 5 out of 5
Very Good Service Very Good Service
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Very Good Service Very Good Service
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Rating: 5 out of 5
As it should be...
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Rating: 5 out of 5
Order resurrected very quickly and without any problems
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Rating: 5 out of 5
Nikel package well received
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Rating: 5 out of 5
Very fast bravo
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Rating: 5 out of 5
Easy to access, efficient and straightforward. Fair shipping costs and fast delivery. What more could you ask for?
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Rating: 5 out of 5
Very good very fast
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Rating: 2 out of 5
Delivery time not in respect with the site 15 days instead of 45. no information of parcel available at the relay on behalf of the deliveryman.
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Rating: 3 out of 5
on the plus side I was able to find a… on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5
Response from 1001hobbies
Dear customer, The product was not in stock, it was available but had to be resupplied. This is what allow us to have a very wide range of products. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Rating: 5 out of 5
all perfect
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Rating: 5 out of 5
everything went well
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Rating: 5 out of 5
on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5
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Rating: 3 out of 5
on the plus side I was able to find a... on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5
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Response from 1001hobbies
Dear customer, The product was not in stock, it was available but had to be resupplied. This is what allow us to have a very wide range of products. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Rating: 5 out of 5
Great prices and highly recommended!
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Rating: 5 out of 5
very good products fast delivery
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Rating: 5 out of 5
it was very good it is sure that for the carriage costs it is necessary to optimize its order Cordially with all the é
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Rating: 5 out of 5
Optimum versatility and price-performance ratio. Very fast shipping. So I am extremely satisfied.
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Rating: 5 out of 5
Excellent service Excellent service, very fast and efficient delivery service keeping me informed at every point when to expect my delivery. Easy to use website, comprehensive stick information and advice service
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Rating: 2 out of 5
The material delivered is incomplete and incorrect
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Rating: 5 out of 5
The product is very good and the delivery is on time.
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Rating: 5 out of 5
Excellent service Excellent service, very fast and efficient delivery service keeping me informed at every point when to expect my delivery. Easy to use website, comprehensive stick information and advice service
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Rating: 5 out of 5
Excellent service very fast and efficient delivery service keeping me informed at every point when to expect my delivery. Easy to use website comprehensive stick information and advice service
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Rating: 5 out of 5
very good and fast
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Rating: 3 out of 5
Although 1001 maquettes has made a good recovery (almost daily order tracking after expressing strong dissatisfaction), this score reflects their inability to offer customers the real picture of their stock... And I'm not the only one to denounce this state of affairs. The money is cashed and you can wait several weeks for the stock to be updated... This is their downside. Another complaint (in comparison with a competitor's site) is their pricing... much higher than the competition's... To be reviewed To be aligned if we want to stay in the competition. Thanks Eric
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Rating: 5 out of 5
Perfect nothing to say
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Rating: 5 out of 5
Very satisfied with the service as usual! See you next time""".
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Rating: 3 out of 5
Two slightly difficult experiences with a happy ending: my orders were for items stocked by 1001 maquettes suppliers and which were out of stock. After exchanging messages with Hugo and a phone call with the same friendly Hugo, my orders were delivered. All in all, very satisfied with the products purchased and the handling of the incident. Correct delivery, perfect packaging. I still have full confidence in 1001 maquettes, which will no doubt be firmer with suppliers where a party is bound by a contract.
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Rating: 3 out of 5
All OK But delivery time a bit long
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Rating: 3 out of 5
Order incomplete. Delivery time very lo
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Rating: 5 out of 5
The delivery time is just a little long.
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Rating: 5 out of 5
Very good quality/price & delivery Very good quality/price & delivery
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Rating: 5 out of 5
All perfect!!!!
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Rating: 5 out of 5
Very good quality/price & delivery
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Rating: 5 out of 5
Good trainingGood products Fast service
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Rating: 5 out of 5
Nothing to say Super
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Rating: 5 out of 5
Very good...but the parcel was rather large compared to the contents and badly closed (""half-opened"" by the deliveryman"") But everything was there! I recommend
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Rating: 5 out of 5
Very good quality/price & delivery Very good quality/price & delivery
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Rating: 5 out of 5
super fast delivery . No problem at all
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Rating: 5 out of 5
Perfect processing
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