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A
Rating: 5 out of 5
The product is very good and the delivery is on time.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent service Excellent service, very fast and efficient delivery service keeping me informed at every point when to expect my delivery. Easy to use website, comprehensive stick information and advice service
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A
Rating: 5 out of 5
very good and fast
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A
Rating: 3 out of 5
Although 1001 maquettes has made a good recovery (almost daily order tracking after expressing strong dissatisfaction), this score reflects their inability to offer customers the real picture of their stock... And I'm not the only one to denounce this state of affairs. The money is cashed and you can wait several weeks for the stock to be updated... This is their downside. Another complaint (in comparison with a competitor's site) is their pricing... much higher than the competition's... To be reviewed To be aligned if we want to stay in the competition. Thanks Eric
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A
Rating: 5 out of 5
Perfect nothing to say
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A
Rating: 5 out of 5
Very satisfied with the service as usual! See you next time""".
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Rating: 3 out of 5
Two slightly difficult experiences with a happy ending: my orders were for items stocked by 1001 maquettes suppliers and which were out of stock. After exchanging messages with Hugo and a phone call with the same friendly Hugo, my orders were delivered. All in all, very satisfied with the products purchased and the handling of the incident. Correct delivery, perfect packaging. I still have full confidence in 1001 maquettes, which will no doubt be firmer with suppliers where a party is bound by a contract.
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A
Rating: 3 out of 5
All OK But delivery time a bit long
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A
Rating: 3 out of 5
Order incomplete. Delivery time very lo
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A
Rating: 5 out of 5
The delivery time is just a little long.
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V
Rating: 5 out of 5
Very good quality/price & delivery Very good quality/price & delivery
A
Rating: 5 out of 5
All perfect!!!!
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V
Rating: 5 out of 5
Very good quality/price & delivery
A
Rating: 5 out of 5
respects its commitments for shipments
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A
Rating: 5 out of 5
Good trainingGood products Fast service
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A
Rating: 5 out of 5
Nothing to say Super
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A
Rating: 5 out of 5
Very good...but the parcel was rather large compared to the contents and badly closed (""half-opened"" by the deliveryman"") But everything was there! I recommend
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A
Rating: 5 out of 5
Very good quality/price & delivery Very good quality/price & delivery
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A
Rating: 5 out of 5
super fast delivery . No problem at all
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V
Rating: 5 out of 5
Perfect processing
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A
Rating: 5 out of 5
Thank you for the speed of delivery, the packaging and the quality of the products. You have won a new customer. Have a good weekend and thanks again
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A
Rating: 5 out of 5
Usual satisfaction with 1001 maquettes. Always a very good service relationship. Thank you
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A
Rating: 5 out of 5
beautiful product delivery well insured happy with my purchase i recommend without fail 1001 maquette
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V
Rating: 5 out of 5
Exact order processing Labeling of the articles partly wrong because automatically translated
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A
Rating: 5 out of 5
No problem Thank you
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A
Rating: 5 out of 5
Very satisfied with your service
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A
Rating: 5 out of 5
Well-stocked merchant site, ultra-responsive ordering and delivery! Number one in my top sites for models
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V
Rating: 5 out of 5
Good pricing Good pricing, and selection. Lots of comms regarding status of the order and very well packaged. I'd use again.
V
Rating: 5 out of 5
Good pricing and selection. Lots of comms regarding status of the order and very well packaged. I'd use again.
A
Rating: 5 out of 5
Good pricing Good pricing, and selection. Lots of comms regarding status of the order and very well packaged. I'd use again.
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A
Rating: 5 out of 5
great product. complete.
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A
Rating: 5 out of 5
Products as shown. Fast delivery. Very satisfied
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A
Rating: 5 out of 5
Excellent site. Item conforms to description. Merc
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V
Rating: 2 out of 5
Two and a half weeks to arrive Excellent communication but the order took far too long to arrive
Response from 1001hobbies
Dear customer, One of the items you ordered was not in stock so your complete order could only be sent 7 days after it's confirmation. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Excellent communication but the order took far too long to arrive
A
Rating: 5 out of 5
Everything went smoothly
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A
Rating: 5 out of 5
Well done for the speedy delivery
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Rating: 2 out of 5
Two and a half weeks to arrive Excellent communication but the order took far too long to arrive
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Response from 1001hobbies
Dear customer, One of the items you ordered was not in stock so your complete order could only be sent 7 days after it's confirmation. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
After a 1st experience with a false note on delivery, I put it down to a small packaging error and I don't regret my choice because for this second order I'm completely satisfied. I would like to emphasize the quality of communication and tracking of parcels at the relay point, and of course the conformity of the items received. (As far as immediate free shipping is concerned, the 59-euro mark can be a deterrent for emergency purchases.) Otherwise, I'll be browsing the catalog av
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Rating: 5 out of 5
TB in everything: delivery times, etc.
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