Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2018
Very fast shipping. No problems with the items ordered. It's very b
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2018
Very serious site with a flawless follow-up.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/01/2018
Too little product information before ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
my small order went very well. keep up the good work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
Speed in processing my order and information on follow-up. Quality of service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
Condition of the parcel, delivery times, product as expected. Satisfied with this first order. Now back to work
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/01/2018
Goods received in perfect condition. Gladly again at any time.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/01/2018
Everything is fine, I have already ordered several times.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/01/2018
It has taken them a long time to deliver a very simple order. Order 122080 was placed on January 2, 2108 and I still have not received it. I have no information on which company will deliver it and I can't even track its status.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Clear, comprehensive website. Fast and efficient delivery service. Very happy for a first experience
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/01/2018
delivery time too long grasse a mondial relai
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2018
high prices and slow delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
fast service plenty of accurate information
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2018
Model delivered promptly. Compared to the price, the content (spare parts, quality...) is average. The assembly manual is not very good. The assembly descriptions are incomplete and the few photos are of poor quality. There isn't enough wood to finish the deck formwork, even though I've kept offcuts to a strict minimum. In short, average value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Even if it's not to buy, I'm always happy to have a look around the site - you never know, there's so much choice!... What's more, when you treat yourself to a little - or a big - craving, everything goes smoothly. PS: I no longer have a moustache
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Nothing to say about the products supplied. On the other hand, Colissimo is rubbish: I'm told delivery is on Wednesday 1001, the same evening an email announces the recipient's absence, delivery postponed one working day. On 1101 I delay my departure until 11.30am, then still nothing. the same day an email announces delivery made. When I got back, the parcel was in my letterbox? what's their fi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Fast and good quality. Merc
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/01/2018
Availability courtesy and speed ... and a great catalog
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
excellent store with lots of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
wide selection fast delivery and excellent tracking
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/01/2018
a comis waiting for 3 weeks with no convincing answer
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2018
No complaints about the products, but it took a long time to receive my order (2 weeks).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
very nice make-up
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/01/2018
Excellent service and order tracking. Excited with the amount of tamiya models they have. Already have 2017 shopping list!!!! I usually do 5-6 models a year. Thank you for your service Carle
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2018
The shipping was fast and the cost was … The shipping was fast and the cost was reasonable. Overall I am very happy with my item and with the experience, I got from 1001 Modelkits.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/01/2018
excellent and punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
The shipping was fast and the cost was ... The shipping was fast and the cost was reasonable. Overall I am very happy with my item and with the experience, I got from 1001 Modelkits.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Shipped in record time: 48h! Product as described
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2018
Consideration and delivery time far too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Very good product fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/01/2018
The shipping was fast and the cost was reasonable. Overall I am very happy with my item and with the experience I got from 1001 Modelkits.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/01/2018
Everything went great from order to delivery! I will gladly return to this dealer!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
very good nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
All Hunbrol paints available online. No stock shortages. Competitive prices. Very fast delivery. Recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
F4U CORSAIR HELLER model Very poor quality compared to TAMIYA models. Put to the bin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
Large selection of products, fast delivery and well packaged.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/01/2018
Fast delivery. Everything fits so far.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 15/01/2018
I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!
Response from 1001hobbies
Dear customer, Your order was sent on the 18/01/18, 8 working days after you placed your order, and delivered on the 24/01/18. We apologize for the delay. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
Very good follow-up, well packaged and inexpensive. Just the postage a little too expensive. I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/01/2018
A boat model ordered was finally unavailable, but I wasn't warned. So the model was changed. An accessory kit sent incomplete then completed 8 days later. Finally, an order placed on December 10 was settled on January 12, after several exchanges by e-mail and several phone calls on my part. Nevertheless, a commercial gesture was noted: delivery of qq products in addition to my initial order. A 1st purchasing experience that did not disappoint me.
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