Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
received quickly and very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2017
Stock not updated. Waste of time and dialogue I am very disappointed for so-called professionals! Order received after 15 days and incomplete. A real mess and impossible to reach them by phone. I'll never order again and I'm sorry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
GREAT SERVICE Fast shipping, GREAT COMMUNICATION. Just all around good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
respect of the order this one very well packed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
the best A VERY GOOD SITE TO ORDER GOODS FOR RC MODELS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2017
Wide range of products, good information on their availability, fairly neat packaging, contents in line with orders, and good prices. Maybe lacking small discounts for purchases over a certain amount or for 10 or 20 pots of paint -) Otherwise it's par
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/12/2017
Delivery time does not always correspond to the date sent by e-mai
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2017
Late delivery and misleading product description really disappointing
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/12/2017
all ok as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
fast delivery very satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
Hello, easy to order, super well protected package! even my request was taken into account and it was a total surprise !!!! thank you very much! good luck! best wishes!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
Compliant products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2017
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/12/2017
I paid for the box to be wrapped in gift wrap and a card but none of this was taken e
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/12/2017
Super Website - BestService
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 28/12/2017
I ordered a shipment (120762) on 18122017. The delivery time they gave me was between the 22nd and 23rd, that is 45 days. We are at 28122017 and I have not received it nor have I received any notification. I did it adjusting to my work dates and now all my plans have been disrupted.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2017
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 28/12/2017
Order processed with punctuality and accuracy. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Very fast order processing and dispatch, careful packaging and excellent communication. As for the catalog on the site, it's very varied and allows for a multitude of projects. In short, I'm going back with my eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Immediate dispatch, very well packaged, item fully complies with my expectations (Eiffel Tower). Too difficult to assemble for my son of years but we were delighted to assemble it as a family just after the passage of Santa Claus! Well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
very good store meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Wide choice of models. Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Product conforms. The model glue is terrible !!!! Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
1001 maquettes it's serious respect of the deadline before Christmas with a good follow-up of the col
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Fast delivery, everything is fine
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 28/12/2017
The delivery worked perfectly. I am very disappointed with the contents of the box - the ship itself. I would have expected more DIY work and fewer prefabricated stamped parts. Far too few details were shown on the Internet. But this is only in passing. The description (text) is more than poor and the pictures are inadequate. I have built many ship models but I have never experienced such a lack of transparency in the pictures and figures. And that for a lot of money. WHAT A SHAME!
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Verified Buyer
Rating: 2 out of 5
following a purchase from 27/12/2017
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2017
Long delivery time. Moulding problem. Poster damaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Beautiful book and finally with cockpit detail
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Everything is ok except the package torn and opened not sup
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Package received in good condition and on time. I highly recommend
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 27/12/2017
The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/12/2017
Good selection and fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/12/2017
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
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Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/12/2017
Excellent response time and quality. Excellent response time and quality.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 26/12/2017
#NOM?
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 26/12/2017
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
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