Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2016
exellentes livraison bon emballage et delai respect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2016
Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please note we rely on our suppliers to offer the largest choice of products possible, which can cause a delay. As a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/07/2016
From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please note we rely on our suppliers to offer the largest choice of products possible, which can cause a delay. As a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 06/07/2016
Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please note we rely on our suppliers to offer the largest choice of products possible, which can cause a delay. As a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 06/07/2016
From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience. Please note we rely on our suppliers to offer the largest choice of products possible, which can cause a delay. As a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/07/2016
All correct but there is room for improvement in the preparation and shipping of orders. 12 days in the preparation plus another 7 days of shipping total almost 20 days to receive an order with a weight of 16 kg.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Reasonable prices and professional follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2016
Excellent choice of models from all horizons. Also a wide range of accessories and paints. Delivery was fast and smooth.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/07/2016
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
An excellent supplier They provided the goods I ordered on time and well packaged keeping me informed of the progress of the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Packages well packed respect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2016
Store to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2016
Compliant item and fast delivery with perfect follow-up.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/06/2016
I bought an rc model that I couldn't find in stores. 1001 maquetas found it for me without problems. I plan to continue buying in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2016
Easy to place order, items defined very correctly. The step-by-step follow-up until delivery is appreciated. I recommend this site without a pro
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2016
My order had not been processed. Problem solved after phone call. Too bad, but I'm still here
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2016
satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 23/06/2016
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2016
decals It took a little while ,my order arrived today,and they [the decals] are what I needed to complete my model. Nice to know your available.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/06/2016
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2016
1/72 scale helicopter pilot figures Excellent product and fast overseas shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2016
quality and price I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2016
Fast and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2016
A very good house with a huge selection.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 17/06/2016
The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2016
Very good store, wide selection and impeccable order tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2016
deadline met reliable efficient
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2016
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2016
it's mainly for the after-sales service because at the time of ordering there are no worries, processing is fast, but as soon as there is a problem there is a bug, but finally voi
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2016
1001 mdelkits Very good service and a good price for the item I bought I will use again Thank you 1001 Modelkits
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2016
just what i was looking for thanks a lot thanks for or the part I was looking for
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/06/2016
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
just what i was looking for thanks a lot thanks for or the part I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2016
Great Service! I would buy from 1001 Modelkits again in the future. What I ordered came well packaged. Thank you for the great service!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Fast and problem-free delivery pleasant communication via email professional help with questions and requests dedicated staff highly recommended dealer
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/06/2016
Now that I know that the goods come from France, I accept the delivery time of 1 week. That was even quite quick. The goods are very good. The communication with the retailer is excellent. I am very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2016
Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 12/06/2016
Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2016
Good condition and arrived as pre
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