Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
super site with a wide selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
An almost perfect choice of paint. There was only one reference I couldn't find in my entire order. The shipment was
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
quick, well-packaged parcel and A recommendation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Easy ordering, reasonable shipping costs, fast delivery, nothing but good things on this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2016
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
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Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
decals eal l-1011 very nice received them tue march 1
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
Decal set for a Polikarpov I-16 1/48 scale. I ordered a decal set for an I-16 1/48 scale. The decals arrived on time and in very good condition. Extra care was made in packing so the decals would not be damaged in route. The decal set and instructions more than exceeded my expectations. A very good value too.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
1st class company :highly recommended All items ordered were delivered in the time frame promised and were in an excellent condition as advertised.Items were well packed and suffered no damage in the delivery systems. I was kept informed on the status of my order on a regular update. I shall be using this company as and when they have what I require, without hesitation.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2016
Decal set for a Polikarpov I-16 1/48 scale. I ordered a decal set for an I-16 1/48 scale. The decals arrived on time and in very good condition. Extra care was made in packing so the decals would not be damaged in route. The decal set and instructions more than exceeded my expectations. A very good value too.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2016
decals eal l-1011 very nice received them tue march 1
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Verified Buyer
Rating: 2 out of 5
following a purchase from 02/03/2016
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
Response from 1001hobbies
Dear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email ([email protected]) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2016
1st class company :highly recommended All items ordered were delivered in the time frame promised and were in an excellent condition as advertised.Items were well packed and suffered no damage in the delivery systems. I was kept informed on the status of my order on a regular update. I shall be using this company as and when they have what I require, without hesitation.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/03/2016
This is the first time I've placed an order with you and after 14 days it hasn't arrived. I can't phone you and the person at the chat desk told me to wait.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
very good follow-up to recommend ras g
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
very good performance by 1001 maquettes merc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
Great service, Thanks Appreciate your help and service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/02/2016
Great service, Thanks Appreciate your help and service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
I ordered several models from 1001 maquettes and they were all delivered in good condition, no problems there. However, there were two models for which I had a problem. One took two months to arrive after we had to send several emails to customer service to point out that it still hadn't arrived, even though we'd been charged. Same problem recently (order dated January 15) and still no delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2016
To this day I still haven't received my order. I find the shipping time unreasonably long. Yes, this is incorrect. This is because I was not informed by mondial relais that your shipment had arrived at its destination. The model is very beautiful and I thank you very much. Cor
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2016
Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2016
RAS Just maybe have more parcel relays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2016
No problem fast delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/02/2016
Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/02/2016
Highly recommended Very good range You don't often find anything like this!!!
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 27/02/2016
The package arrived in very bad condition and the assembly pieces all detached from where they were supposed to be!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
No worries in the quality of the models and in the delivery to be renewed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
Nothing to say. Very quickly very good and cheaper with Mondial Rel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
correct shipment conforms to my request maybe a little long for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
fast follow-up of the transaction impeccable very professional salesman with all my remerçiemen
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2016
The 1001 maquettes site is very good in itself, but the delivery time is too long! I'm being asked to rate the site even though I haven't received my last order yet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2016
compliant order tracking and fast parcel relay delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2016
NO SURPRISES
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 24/02/2016
I paid for an express service and after 48 hours the order is still not shipped. I have even contacted them and they do not respond. I have opened a dispute with Paypal to see if they now respond. I add after their response: I am not going to modify anything so that everything is reflected. Once I opened the dispute they have put the order as shipped. I paid a higher price for it to be urgent by DHL and with tracking number which they did not provide me and also sent by Correos. I sent them two emails on their website to which they have not responded. Now tell me how you intend to defend your""Efficient customer service"" that you put on your website. Be thankful that I am not going to claim a measly £3 extra that I paid for a courier service that I did not receive and that I have upgraded my rating to 2 stars instead of 1 as it was before. Greetings and until
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/02/2016
great service Service was great, very quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2016
great service Service was great, very quick.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2016
The site should be improved to refuse orders if out of stock, rather than letting customers pay, especially with the chronopost option, which means an emergency (birthday) to warn several days later that the item is out of stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2016
All order returns
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/02/2016
Very good online store. Great variety and very good prices. Very fast shipping. 100% recommended.
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