Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 5 stars

Reset filters
D
Daniel G.
Rating: 5 out of 5
following a purchase from 23/05/2025
It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.
Translated reviews
J
Javier P.
Rating: 2 out of 5
following a purchase from 22/05/2025
I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.
Translated reviews
B
Bernard M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.
Translated reviews
R
Richard R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect
Translated reviews
F
Franck D.
Rating: 5 out of 5
following a purchase from 06/06/2025
Serious site. Fast delivery
Translated reviews
G
Georges P.
Rating: 5 out of 5
following a purchase from 14/06/2025
Excellent
Translated reviews
O
Olivier C.
Rating: 3 out of 5
following a purchase from 28/05/2025
product "available", but almost 1 month to receive it
Translated reviews
M
Michael D.
Rating: 2 out of 5
following a purchase from 09/06/2025
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
Translated reviews
S
Sery M.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very good!
Translated reviews
L
Le Collectionneur N.
Rating: 5 out of 5
following a purchase from 07/05/2025
Despite a justified shipping delay, order received and in good condition
Translated reviews
V
Vincent G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very well
Translated reviews
S
Salma P.
Rating: 3 out of 5
following a purchase from 11/06/2025
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
Translated reviews
F
Franck V.
Rating: 5 out of 5
following a purchase from 20/06/2025
Very fast shipping and delivery
Translated reviews
S
Stephane S.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good
Translated reviews
C
Carly B.
Rating: 5 out of 5
following a purchase from 12/04/2025
Very satisfied with the quality of the product and the follow-up of my order thank you very much
Translated reviews
D
Damien A.
Rating: 5 out of 5
following a purchase from 14/06/2025
Deadline respected and very good professionalism
Translated reviews
X
Xavier G.
Rating: 2 out of 5
following a purchase from 13/06/2025
Nothing to say about the website experience, it's with the delivery that everything goes wrong.. Chronopost is no longer a reliable delivery system (in my case, change of pickup point without reasons or my consent). I know that I will not order again on the site with this delivery service.
Translated reviews
E
Eric C.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very good article thank you all
Translated reviews
E
Ebbo R.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good
Translated reviews
F
Frans V.
Rating: 5 out of 5
following a purchase from 29/05/2025
Plenty of choice, fast delivery
Translated reviews
A
Antoine M.
Rating: 5 out of 5
following a purchase from 13/06/2025
Package well received and on time. BCDT
Translated reviews
P
Pete C.
Rating: 5 out of 5
following a purchase from 16/06/2025
Perfect - quick delivery too
Translated reviews
E
Eric V.
Rating: 5 out of 5
following a purchase from 28/05/2025
Excellent site. Wide choice of products. I recommend everyone to browse the pages of 1001 hobbies.
Translated reviews
F
Franck T.
Rating: 5 out of 5
following a purchase from 15/06/2025
Easy order, attractive price, fast and careful shipping, impeccable, thank you.
Translated reviews
A
Antoine L.
Rating: 5 out of 5
following a purchase from 17/06/2025
Order compliant, in perfect condition and received very quickly.
Translated reviews
A
Antoine D.
Rating: 5 out of 5
following a purchase from 02/05/2025
It's perfect exactly what I wanted
Translated reviews
J
Jean H.
Rating: 5 out of 5
following a purchase from 05/04/2025
Quality, choice, and follow-up: nothing to say, it's sumptuous but the delivery times are really too long (almost two months)! But my order has arrived well and I am fully satisfied.
Translated reviews
D
Daniel D.
Rating: 3 out of 5
following a purchase from 24/04/2025
Almost 2 months to receive a supposedly in-stock package, is that normal??? As a loyal customer, I remain disappointed...
Translated reviews
E
Erik F.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very satisfied, it probably won't be the last time I order
Translated reviews
M
Maurizio Z.
Rating: 5 out of 5
following a purchase from 04/06/2025
So many choices
Translated reviews
G
Gabriele R.
Rating: 5 out of 5
following a purchase from 08/06/2025
great the material arrived on time and is what I requested
Translated reviews
E
Eugeniu M.
Rating: 5 out of 5
following a purchase from 13/04/2025
super satisfied..!
Translated reviews
J
Jose Luis F.
Rating: 5 out of 5
following a purchase from 18/04/2025
Well, this time the order took a little longer, but it arrived fine as always.
Translated reviews
M
Manuel V.
Rating: 5 out of 5
following a purchase from 30/05/2025
My order took a little longer than indicated despite being "in stock". Otherwise, I was very satisfied. The price was good, the delivery time was okay, and the goods arrived in very good condition. What more could you want? I would gladly order again.
Translated reviews
V
Valérie D.
Rating: 5 out of 5
following a purchase from 08/06/2025
Ultra-fast shipping. Delighted with my purchase.
Translated reviews
J
Jean-Marc C.
Rating: 2 out of 5
following a purchase from 18/05/2025
A box is missing and a product description was not accurate....
Translated reviews
Response from 1001hobbies
Hello Sir,

Thank you for your comment.

To better understand the problem, we invite you to send us photos of the product with the missing elephants. We will then be able to offer you an appropriate solution.

However, regarding the HAT8067 box, the product was sent in a second package to avoid further delaying your order.

Remaining at your disposal,
Best regards,
1001hobbies
O
Olivier D.
Rating: 5 out of 5
following a purchase from 06/06/2025
always a very good performance
Translated reviews
M
Marco R.
Rating: 3 out of 5
following a purchase from 24/05/2025
Waiting time a bit too long, one of the two products was missing
Translated reviews
P
Patrick L.
Rating: 2 out of 5
following a purchase from 12/05/2025
Order received partially after 1 month of waiting. For the next steps, the expected delivery date keeps getting pushed back.
Translated reviews
Response from 1001hobbies
Hello Sir,

Thank you for your comment.

We understand your dissatisfaction. However, as a commercial entity, we have already shipped the first available plane and then took care to send you the second one the following week, on June 19, 2025.

We note that you have received both planes and hope they meet your satisfaction.

We regret this processing delay and would like to remind you that a change in logistics provider has caused some delays in the shipping and receiving of orders. However, the situation has improved, and we are now up to date.

We invite you to test our services again and remain at your disposal.

Best regards,
1001hobbies
D
David L.
Rating: 5 out of 5
following a purchase from 06/06/2025
Not tried yet
Translated reviews