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Rating: 5 out of 5
I am very satisfied with the product, delivery and payment.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Delivery time respected products well packed nothing to say
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Rating: 5 out of 5
When everything is perfect, what can I say? Professional
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Rating: 5 out of 5
Top Qualität Super Service, gut und übersichtlich.
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A
Rating: 5 out of 5
order sent very quickly correct price and many choices for next order continue like this!
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Rating: 5 out of 5
Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.
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V
Rating: 5 out of 5
Top Qualität Super Service, gut und übersichtlich.
V
Rating: 5 out of 5
Good prices, single delivery of different class of product.AAA+++ These folks know what they are doing, and do it very well.
C
Rating: 5 out of 5
This is the first time I have bought from 1001 maquetas and I can only say that the service has been excellent, fast and serious. I will continue to buy
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A
Rating: 5 out of 5
FAST AND TROUBLE-FREE.
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A
Rating: 5 out of 5
Nice purchase accurate and fast shipping....
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Rating: 5 out of 5
Great seller fast and reliable to continue to shop compliments!!!
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Rating: 2 out of 5
For an order placed on March 2, I still have no news on the evening of March 11.
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Rating: 2 out of 5
It is ultimately just a ""word-of-mouth". It simply collects an order and passes it on to the manufacturer. In my case the order referred to an Italian site the product arrived after a few more days from France. Also found the Victory then on the official Revell site in the online shop at just over $25 practically bought on an Italian site to pay three times as much. Next time I will be more careful
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A
Rating: 5 out of 5
CORRECT ITEM DESCRIPTION REASONABLE PRICES FAST SHIPPING
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Rating: 2 out of 5
I find that compared to other competing sites the prices are abnormally high (see for example the Heller Royal Sun 1100 sold at nearly 60% more than normal (among others)). In addition lead times are very long (allow 3 weeks) and moreover items advertised as available are not always proof of a poorly monitored stock situation;Taking OUPS as an example is a tip to follow. Frustrating organization for a model builder looking for accessories to improve basic kits. After 15 days of waiting, I finally finished the model in progress before receiving these famous accessories.
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V
Rating: 2 out of 5
I have been waiting 6 weeks for my item I have nothing yet. I have paid in advance. Finally after 7 email they reply saying that it is a fault of the supplier and they are still waiting for the product. This is strange because on the stock of 1001modellbau it says that the item is more than 15 and 25 ouf stock and available. So i like this will take many months i hope they will refund my money. What would 1001modellbau think if they had to wait months for their money? That can't be right!
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Rating: 5 out of 5
I already have two orders with you and I think I'll have more. The delivery was fast and careful and I received the parcel in less than a week in Guadeloupe at a fair price. It's always nice to see retailers send to here what the big online stores don't necessarily do.
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Rating: 5 out of 5
Great service and product quality.
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Rating: 3 out of 5
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
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Response from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
V
Rating: 3 out of 5
Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.
Response from 1001hobbies
Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team
C
Rating: 5 out of 5
Everything perfect and in 5 days at home!
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A
Rating: 5 out of 5
I've been a customer for a long time and I'm completely satisfied.
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A
Rating: 5 out of 5
The model itself was not great, the mould was probably too hot and burned some parts.
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C
Rating: 5 out of 5
I was pleasantly surprised by the treatment, which was not only excellent but also personal. Very resolute and honest. A 10
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Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
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Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
V
Rating: 2 out of 5
Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.
Response from 1001hobbies
Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team
A
Rating: 5 out of 5
Great site where you can find what you're looking for. Bravo !!! and thank you
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Rating: 5 out of 5
Super product corresponding to the order and delivered on time.
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A
Rating: 5 out of 5
No problems when ordering, shipping times are reasonable
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Rating: 5 out of 5
Don't expect ultra-short delivery times, but there's a good chance you'll find what you're looking for - the choice is huge, and if you have a problem, the after-sales service is there (I've tested it). If you're interested in browsing through the catalog, allow yourself a week's vacation. I recommend it and I'll certainly be back.
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Rating: 3 out of 5
Problem with packaging You must to pay attencion to prepare shipment. My decals weren't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team
V
Rating: 3 out of 5
Problem with packaging You must to pay attencion to prepare shipment. My decals wasn't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team
A
Rating: 5 out of 5
choice + service to recommend to model and accessory enthusiasts
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Rating: 3 out of 5
when I placed my first order, all the models were in stock, but when they were delivered much later, one model was missing, which led me to place another order and incur additional costs, all due to poor stock management.
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C
Rating: 5 out of 5
no problems highly recommended
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A
Rating: 5 out of 5
Punctual shipmentprecise and perfect packagingwhat I asked for was perfectly sent to meeccellente then for me the paypal payment
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V
Rating: 5 out of 5
delivery and goods in order.
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C
Rating: 5 out of 5
The shipment was very correct although it was delayed 1 week.
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V
Rating: 5 out of 5
Good model kits at good prices! My purchased model kits arrived in excellent condition. The prices were, I felt, competitive. I wouldn't call the delivery speedy. But that's because of the distance they have to travel (from Europe). Then, too, the weather at this season slows delivery somewhat. If you are willing to wait a little you'll get the kits you want in fine condition and you'll get them at competitive prices. That's a bargain!