1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Hello, my order took more than a month to arrive while the product was available at the time of my order. And then it was no longer the case.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
F
François R.
Rating: 2 out of 5
following a purchase from 03/05/2025
Very disappointed. More than a month of waiting while all products were "available". And this was not the first time. I think it's decided, I will change suppliers. Sorry.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
J
Jean B.
Rating: 5 out of 5
following a purchase from 03/06/2025
nothing to say everything was perfect
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Rob H.
Rating: 2 out of 5
following a purchase from 12/04/2025
Took way too long. More than six weeks. And this while the website indicated in stock. Now just received 1 of the 2 items
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Response from 1001hobbies
Dear Sir,
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
D
David V.
Rating: 5 out of 5
following a purchase from 04/05/2025
ok
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Charles B.
Rating: 3 out of 5
following a purchase from 09/05/2025
I regret a delay in delivery
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
F
Frederick T.
Rating: 5 out of 5
following a purchase from 12/05/2025
Fast and totally compliant, benefited from a promotion, so very good experience!
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Giuseppe S.
Rating: 5 out of 5
following a purchase from 10/05/2025
Ok good
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Wilfried C.
Rating: 3 out of 5
following a purchase from 10/05/2025
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
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Jean-Marc D.
Rating: 3 out of 5
following a purchase from 25/04/2025
More than a month and a half to receive the order. Several emails received in the first 3 weeks after the order to report delays, while all items were marked as available on the site, then nothing.... It took 2 emails and a message on the site for the package to suddenly be sent without warning more than a month and a half after payment, resulting in missed gifts for a birthday.
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
H
Helen G.
Rating: 2 out of 5
following a purchase from 03/05/2025
Delivery is really taking a long time. I still haven't received part of my order after more than a month.
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Response from 1001hobbies
Hello,
We regret this review and apologize for this incident. You are indeed missing the Funko HELLO KITTY - POP Sanrio No. 99 - Hello Kitty with ice cream - Available. Since this figure has been delayed for a long time, we asked the logistics service to ship the order without this figure. We will refund you the amount within 5-6 days.
We regret that you do not appreciate this measure, but since your order was placed some time ago, we chose to act this way to avoid making you wait any longer.
Best regards,
1001hobbies
M
Massimo M.
Rating: 5 out of 5
following a purchase from 24/05/2025
Professional and kind
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Gerard L.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very good performance
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Jeffrey S.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast delivery.
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Christian L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Quick order processing, less than 72 hours later I had the product in hand, hats off, great selection and perfect stock visibility.
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Christian R.
Rating: 5 out of 5
following a purchase from 31/05/2025
nothing to report
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Alain J.
Rating: 5 out of 5
following a purchase from 21/05/2025
Ok
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Freydure D.
Rating: 2 out of 5
following a purchase from 14/05/2025
I am missing a Tamiya XF 66 paint pot that I have reported, and no response except to offer me a €10 voucher which does not interest me! I only want my missing pot. I ordered 8 items and one is missing. What would it be if I had ordered 50 🤔🤔
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Response from 1001hobbies
Hello Sir,
We regret this oversight and apologize for this missing item.
Unfortunately, it is not possible for us to ship a single paint pot due to the shipping costs incurred. That is why a document containing a form to print and fill out manually was sent to you on 04/06/2025, in order to proceed with the refund. Not having received a return from you, we have just resent it to you today.
We are awaiting this completed form to finalize the refund for the missing paint pot.
Our customer service remains at your disposal for any further assistance.
Best regards,
Customer Service
1001hobbies
J
Javier S.
Rating: 5 out of 5
following a purchase from 26/05/2025
The delivery was fast and correct.
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Jean-Marie A.
Rating: 3 out of 5
following a purchase from 14/04/2025
very late,
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Response from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
J
Juan Manuel F.
Rating: 5 out of 5
following a purchase from 05/02/2025
Good treatment and communication all the time, I received the product a few days after they had it in Repeat without hesitation.
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M M M.
Rating: 2 out of 5
following a purchase from 15/04/2025
Super slow. When the website indicates items are available, it takes 2 months. There is no phone number and emails go unanswered.
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Response from 1001hobbies
Hello,
We have received your message and sincerely apologize for the inconvenience you have experienced.
We are very sorry that you have had to wait so long. We understand your frustration and take your comments about the availability of items on our website and the associated waiting times very seriously.
We are also aware of the difficulties you have encountered in trying to contact us. We are currently working on improving our customer service to respond to your requests more quickly and efficiently. A special phone number will be set up soon to facilitate communication with our team.
We have taken note of your comments and are doing everything we can to improve our processes and prevent such incidents from happening again. Your satisfaction is our highest priority.
Thank you for reporting these issues, and we hope to regain your trust.
Best regards,
1001hobbies
H
Helmut H.
Rating: 5 out of 5
following a purchase from 06/05/2025
The procurement of the item took a bit long, but otherwise a very good item. The shipping was super fast, would gladly do it again.
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Andre C.
Rating: 5 out of 5
following a purchase from 21/05/2025
BUT it's a shame that it doesn't be NICE EVERY DAY!
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Gisele B.
Rating: 5 out of 5
following a purchase from 16/04/2025
The delivery time was long but the collector's car I bought is really of very good quality, really very beautiful, it was worth the wait...
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Jean-Paul R.
Rating: 5 out of 5
following a purchase from 13/05/2025
Reception a bit long, but correct and in good condition
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 29/05/2025
Perfect
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Birgitta V.
Rating: 5 out of 5
following a purchase from 25/05/2025
Extremely satisfied! Order arrived faster than expected, and top quality!
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Kerwin H.
Rating: 5 out of 5
following a purchase from 22/05/2025
Good
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Antonin O.
Rating: 5 out of 5
following a purchase from 25/04/2025
Long but good but very long a month of waiting
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Dieter P.
Rating: 5 out of 5
following a purchase from 24/05/2025
Everything is fine.
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Aurelien P.
Rating: 2 out of 5
following a purchase from 17/04/2025
Not great, I do not recommend... endless delivery time only to find out when opening the package that half of the order is missing... It’s a shame...
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Response from 1001hobbies
Hello,
We sincerely regret your feedback and apologize for this inconvenience.
Indeed, your order is incomplete: the military truck box (ref. ICM72541) could not be shipped. This product was indeed ordered from our supplier, but the delivery unfortunately took longer than expected.
In order not to prolong the wait any further, we have processed a refund for this reference.
We again apologize for this situation which is beyond our control and remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
P
Pierre H.
Rating: 5 out of 5
following a purchase from 25/05/2025
Product as described, carefully packaged!
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Philippe O.
Rating: 5 out of 5
following a purchase from 04/05/2025
Very good site, I sometimes order from them, very serious. A delay in the order recently due to a warehouse change but everything is back to normal. I recommend.
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Response from 1001hobbies
Hello Dear Customer,
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
M
Mingxin X.
Rating: 3 out of 5
following a purchase from 24/04/2025
😮💨💨😮💨💨😮💨💨
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Xavier R.
Rating: 5 out of 5
following a purchase from 10/11/2024
Very happy knowing that I called to find out where my order was and immediately someone answered me on the phone. During the day my figurines were shipped and I received them the very next day. Really efficient, thank you to those who contributed to this. I am even more satisfied because I also know that you have moved, I believe, and that it is difficult for you to meet all your customers' expectations. Nice of you and see you next time.
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Response from 1001hobbies
Hello,
Thank you very much for your message!
We are delighted to hear that your experience has been positive and that our team was able to respond to you quickly and effectively.
Your understanding regarding our recent move particularly touches us. This type of feedback encourages us to continue doing everything we can to satisfy our customers, even during transition periods.
We sincerely thank you for your trust and kindness. We look forward to seeing you again soon on our site!
Best regards,
The 1001HOBBIES team
J
Jose F.
Rating: 5 out of 5
following a purchase from 22/05/2025
They always meet deadlines, prices, and delivery. Thank you.
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Francis D.
Rating: 5 out of 5
following a purchase from 08/05/2025
Merchant is attentive. Fast shipping and careful packaging. I recommend. Regards
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Bertrand C.
Rating: 3 out of 5
following a purchase from 03/05/2025
Delivery took a bit long, 1 month to receive, but the payment was taken quickly
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