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E
Rating: 5 out of 5
Great online shopping experience
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 282 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
top thank you super..
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G
Rating: 5 out of 5
Not bad, but a bit slow for Heller to get moving.
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Response from 1001hobbies
Hello Sir,
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
M
Rating: 5 out of 5
Delivery took a while, but the item arrived well packaged, quality as expected. Thank you!
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M
Rating: 5 out of 5
100% professionalism, detailed information about the order status, and kindness. Great selection of high-quality models. It is always a pleasure to shop at 1001 Hobbies, thank you very much.
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G
Rating: 5 out of 5
Package sent quickly
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T
Rating: 5 out of 5
Material and delivery conform to the order. Perfect packaging.
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J
Rating: 5 out of 5
Everything is correct and the order was received earlier than expected.
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R
Rating: 5 out of 5
Yeah they sent me the right and very willing models Lov it
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J
Rating: 2 out of 5
Lack of communication and stock problems. If I hadn't complained, I would still be waiting.
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Response from 1001hobbies
Hello, We regret your comment and apologize for this incident. We would like to clarify some details about the information on our website. There are two states to distinguish: 'Available': the product is in stock with our supplier and requires a lead time before shipping. 'Available - shipped today': the product is in stock in our warehouse and can be shipped immediately. Unfortunately, the BMW M635CSI 1:24 plastic model car could not be ordered from our supplier. Therefore, our customer service has shipped the available products and has taken your change request into account as soon as possible. We remain at your disposal for any additional information. Sincerely, 1001hobbies
A
Rating: 5 out of 5
Great product. To be purchased by those who are interested.
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N
Rating: 5 out of 5
0
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E
Rating: 5 out of 5
Arrived safely and correct
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F
Rating: 3 out of 5
Although I do not hold the seller responsible, the methods and vendors used for shipping are not up to par.
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C
Rating: 5 out of 5
top
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D
Rating: 5 out of 5
Store quality, fast delivery, compliant product!
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S
Rating: 3 out of 5
unfortunately the delivery took far too long (2.5 weeks).
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P
Rating: 5 out of 5
Very large selection and very fair prices. Fast delivery. Very good site
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A
Rating: 5 out of 5
Very good service
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T
Rating: 5 out of 5
The order and the delivery it went very well I cannot express myself on the quality of the object it is a gift
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E
Rating: 5 out of 5
Good communication and careful shipping!
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M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
fine
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F
Rating: 3 out of 5
Unfortunately eea went wrong with the delivery. Eventually resolved well but after enough email traffic.
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P
Rating: 5 out of 5
Impeccable thank you
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C
Rating: 5 out of 5
Completely satisfied with my order.
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W
Rating: 5 out of 5
Great deal!
J
Rating: 3 out of 5
I am half satisfied. I did receive my order even though it took time. However, who decided to stick a label on the Tamiya paint pots? Great, now we have a color hat and no longer the label with the reference. Just because the color is visible doesn't mean it's not a specific reference that doesn't dilute like another.... Really, I find this completely useless. It ruins my shopping experience!
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Response from 1001hobbies
Hello,
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
Thank you for taking the time to report this issue, which has been a long-standing problem with our Tamiya paint supplier. For years, we have been asking them to reposition the labels so that the paint number is visible, allowing you to easily distinguish between two shades of gray or white. Unfortunately, they insist that this label is mandatory and complies with CE standards to be sold in France.
We fully understand the difficulties caused by this labeling arrangement, and we are sincerely sorry.
Best regards,
1001hobbies
L
Rating: 5 out of 5
Very good 👍
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P
Rating: 5 out of 5
Pleasant website
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S
Rating: 5 out of 5
Honestly superb order, the transport box is superb and the product of good quality. What's more, the price for a 1/16 scale model is not as high as 150 to 300 euros for very good quality, and it's delivered quickly. I'd like to recommend
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S
Rating: 5 out of 5
Very good performance
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J
Rating: 5 out of 5
Impeccable, as described and fast.
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E
Rating: 5 out of 5
as ordered and received promptly
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D
Rating: 5 out of 5
All great
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C
Rating: 5 out of 5
very satisfied
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R
Rating: 5 out of 5
Shipping was delayed by a week but excellent quality
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Response from 1001hobbies
Good morning sir, we thank you for your opinion and we apologize again for the delay in delivery. We would like to inform you that this delay is not attributable to us. In fact, the supplier's order includes the following items: 31/01: Vought F4U-1A Decal (2) White 29 VF-17 (two Corsairs piloted by Lieutenant Ira Kepford) 31/01: North-American P-51D Mustang Aces 8th Air Force Decal (3) 472308 WD-A Major Pierce McKennon CO 335FS/4FG “Ridge Runner” red... has been delayed by a week due to customs clearance issues. As soon as we received these products, we immediately proceeded to ship your order. We remain at your disposal for any further requests and thank you for your understanding. Best regards, The 1001Hobbies team
P
Rating: 3 out of 5
Wide choice but very long delivery.
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E
Rating: 5 out of 5
Very satisfied with my purchase. Fast delivery and impeccable follow-up
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J
Rating: 5 out of 5
Everything is perfect!
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