Customer reviews of 1001hobbies

Had excellent purchase from 1001 and would recommend highly to others. 1001 was the only merchant who had the item I was looking for, so I bought when I could. Item was sent Priority mail- well packed and much appreciated !

Good company,great stock,everything sent in a timely manner and recommend store. Very good,great stock.

Reliable service I have ordered from 1001 many times and am pleased with their service. Accurate inventory, order status updates, and the models come when they say they will. I could not say the same for other trans Atlantic model companies I have ordered from.

I recently discovered this site. I discovered models that I couldn't find anywhere else on the web or in stores. The site is well organized. The order and delivery went very smoothly. conti

The order was filled in a very timely manner Very impressed with your selection on what I assumed would be a rare item Hope to do business again soon

the products ordered on December 20 (by colissimo) did not arrive until January 3, 2013...after calling and telling me it would arrive before the end of 2012 and one of the paints is totally unusable because more water than paint...at least my son liked the models although no indications or advice on the boxes about the paints Ã

review the packaging used or the packaging service the parcel was damaged and had to be repackaged by the post office !!!!!! the equipment was lucky enough to have been

very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...

Very satisfied with the products ordered. On the other hand very disappointed with your site for the management of addresses (billing and delivery) Nothing is respected even after calling your sales department. A piece of advice: improve your site for delivery and everything will be fine.

All is well, that ends well, i suppose... Initial order confusion, and difficult communication. Took time and Email discussions to get order back on track. Order delayed and was split into 2 parts. With delays, order was finely completed.

Received torn packaging surrounded by tape ""La Poste"" for the package to hold and a callage really done in a hurry that did not allow the model to arrive unscathed.

Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.

How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.

Slow, misleading e-mails- Took way too long to get order- was a cc order on-line, so saw no reason to wait the two weeks. Got many e-mails from the the whole time, misleading me into thinking ""it'll be here the next day or so""- actually a week or so more. I'll remember this in the future.

How long, oh Lord? I placed my order on Dec 19 2012, that was a month ago. It STILL hasn't arrived. I am less than pleased.

Large selection VERY fast and accurate shipping

The model car was delivered on time, but the color requested was wrong: we received a red car and had ordered a white one.

superb site that I appreciate and would order again and share with friends

bravo models not found on the market new and delivered carefully! a site to put absolutely in his favorite

Not very good: I have several addresses registered with 1001 maquettes. I asked for delivery to my home address, but unfortunately the orders are systematically sent to my work address, even though I selected the right address when ordering (this has happened to me twice). I ordered several products indicated as available. Finally I received an e-mail telling me that one product was unavailable, but that the other 2 had been shipped anyway (so far, so good). Then I receive an email with a credit corresponding to the product that wasn't shipped. As I wanted this product, I ordered it on the site a few days later as it was available again. I ordered it but had to pay the shipping costs again. It's a pity when they could have sent it to me separately at no extra cost, as they do.

what can I say???? voilà I decided to get back into model making and after a""surfÃ"" on a multitude of sites I came across 1001....... I appreciated the wide choice in models the simplicity of navigation..... to finally place an order....... aie..... a few days later an e-mail telling me that as soon as my order had been ""processed"" I would be notified.... then.... the wait..... in short.... more than 15 days before receiving my purchase.... (fortunately no bad surprises on opening) very disappointed by the abnormally long wait in view of the delivery costs.... really dommag

Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

It's my first order and it's perfect. I received it within 8 days despite the New Year's holidays.

Buy with confidence Great seller to deal with.Item very well packaged and arrived within a reasonable time.Will definitley recommend and would use again.

Perfect! Excellent service, quick delivery!

Excellent Quick order processing, dispatch and delivery

Super price for very detailed motorcycles there are four different models in different colors. Amazing what works so everything at this size (1:43) wheels can be turned steering wheel movable partly main stand side stand movable. The delivery time was as threatened but very long O.K. was written in the offer so.

I placed an order for a model of an ocean liner, which will be superb when my friend has finished it. The only downside is that, of course, like many people, I didn't read about delivery, and so I got screwed, because in my head, having taken the fast delivery option, I'd have it in 1 week max... and when I didn't see the package arrive, I just went to look... so maybe I'll mention it in the e-mail when the transaction is done... Thank you in any case and long life to this

Customer service is very good

Perfect! Excellent service, quick delivery!

Excellent Quick order processing, dispatch and delivery

Choice, good prices, excellent service. What else?

easy to use ordering site excellent responsiveness fast delivery. Nothing to say it was p

1001 maquettes has always met my expectations perfectly, both in terms of delivery times and package quality. What's more, the site is pleasant to look at, even when I don't have access to the internet.

to recommend

Shipping took far too long.

The product fully corresponds to the description so I am absolutely satisfied. But the shipping time was a disaster: order processed on 18.12.2012 order processed on 21.12.2012 handover to shipping company confirmed by email on 24.12.2012 from DHL confirmation of collection delivered here on 04.01.2013. So the parcel was on its way from France to me for 14 days, of which it spent 10 days in the parcel center in Belgium alone. I understand that Christmas and the turn of the year are hot shipping times, but 10 days without any movement in a parcel center is a bit much. The statement in the email said that delivery would take place in 6 to 9 days. That didn't work out at all. MfG Uwe Clausen

Decals in perfect quality and presentation!

Goods ordered and paid for on 20.12.2012 Shipping confirmation by email on 31.12.2012 Parcel received on 09.01.2013

high-quality, well-packaged models