Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 5 stars

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R
Régis P.
Rating: 5 out of 5
following a purchase from 22/02/2025
Site discovered following imprecise research into possible automobile miniatures. Discovered and bought the product. Totally satisfied on receipt. Site rich in choice of quality objects. I'll be back...
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Response from 1001hobbies
Thank you very much for your detailed feedback! We are delighted that your discovery of our site was a pleasant surprise and that you were fully satisfied with your purchase. We hope to see you soon for new finds!
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Coulais L.
Rating: 5 out of 5
following a purchase from 23/02/2025
fast shipping
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you're happy with the speed of our deliveries. See you soon for your next order!
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Yves-Marie A.
Rating: 5 out of 5
following a purchase from 30/01/2025
Very good site with lots of choice and good prices for quality models.
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Response from 1001hobbies
Thank you very much for your positive feedback! We're delighted you like our selection and prices. See you soon for a new order! ️
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Franz Z.
Rating: 5 out of 5
following a purchase from 06/02/2025
Navigation on the site, customer service and delivery are very reliable!
Unfortunately, you cannot pay in installments by bank transfer! 🤷‍️ A retailer takes no risk, as the goods are only dispatched once full payment has been received!
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you are satisfied with the navigation, customer service and delivery. We take note of your comment regarding payment in installments by bank transfer and will check this internally. Thank you for your suggestion and we hope to welcome you back as a customer soon!
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Thomas L.
Rating: 3 out of 5
following a purchase from 15/12/2024
Plenty of choice, but crazy delays...... Even if it's marked available .....
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Response from 1001hobbies
Hello, We regret this incident and apologize. We would like to remind you that 1001hobbies is an SME and that we do not have a warehouse large enough to store the 200,000 product references on our site. It is also important to specify two essential notions to be taken into account on our site: Available products: These products are in stock with our supplier and require an order. Available products - dispatched today: These products are in stock at our logistics warehouse and can be shipped immediately. Once again, we apologize for this incident and regret that the nuance was not clearly understood. We wish you a very pleasant day. Sincerely, 1001hobbies
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Alexandre B.
Rating: 5 out of 5
following a purchase from 31/01/2025
Satisfied with the site, delivery within a day was on time.
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Gerald C.
Rating: 5 out of 5
following a purchase from 17/01/2025
Everything from A to Z is perfect, as usual, nothing but excellence, thank you!
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Ray S.
Rating: 5 out of 5
following a purchase from 10/02/2025
Received in perfect condition
Response from 1001hobbies
Thank you for your feedback! We’re glad to hear your item arrived in perfect condition. Looking forward to your next order!
M
Michael N.
Rating: 5 out of 5
following a purchase from 13/02/2025
These guys were the only people on the internet who had what I needed in stock. Purchase was easy and the item arrived safely; I will definitely use them again!
Response from 1001hobbies
Thank you so much for your kind words! We're thrilled to hear that we were able to provide what you needed and that your purchase went smoothly. We look forward to serving you again in the future!
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Laura B.
Rating: 5 out of 5
following a purchase from 05/02/2025
Very wide range in proposals
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Christophe R.
Rating: 3 out of 5
following a purchase from 05/02/2025
The time between order and dispatch of the order is too long (almost 3 weeks) even though the products are in stock.
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Response from 1001hobbies
Hello, We regret this incident and apologize. We would like to remind you that 1001hobbies is an SME and that we do not have a warehouse large enough to store the 200,000 product references on our site. It is also important to specify two essential notions to be taken into account on our site: Available products: These products are in stock with our supplier and require an order. Available products - dispatched today: These products are in stock at our logistics warehouse and can be shipped immediately. Once again, we apologize for this incident and regret that the nuance was not clearly understood. We wish you a very pleasant day. Yours faithfully
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Robert B.
Rating: 5 out of 5
following a purchase from 23/01/2025
Very large range for very specific hobbies. Prices are also fair in my opinion, although compared to other sites the prices on this site are slightly higher. However, this is made up for by the lower shipping costs. All in all, I will only order from this site in the future.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jose G.
Rating: 5 out of 5
following a purchase from 19/11/2024
Fast delivery.
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Response from 1001hobbies
Thank you for your return ! We are pleased that the shipment was fast. À bientôt pour une nouvelle commande !
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Alex A.
Rating: 2 out of 5
following a purchase from 09/02/2025
Delivery was pick up at point far away with digital bro problems there pay for delivery fee?
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Eric B.
Rating: 5 out of 5
following a purchase from 05/02/2025
Correct delivery and products in perfect condition. Nothing negative to say. The rather high price is known from the outset and is therefore not open to criticism (it's the buyer's choice).
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Response from 1001hobbies
Thank you for your detailed feedback! We are delighted that the delivery and condition of the products lived up to your expectations. Your approach to price is very fair: quality and passion are priceless. We look forward to seeing you again for a future order!
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Frédéric B.
Rating: 5 out of 5
following a purchase from 04/02/2025
huge choice. Good information
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection and information are to your liking. See you soon for new discoveries!
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Morgane L.
Rating: 5 out of 5
following a purchase from 06/02/2025
Product conforms to description, prompt and careful shipment. Website clear and easy to use. Good contact with the company. Would recommend!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that your experience has lived up to your expectations, both in terms of the product and our service. See you soon for your next order!
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Konrad R.
Rating: 5 out of 5
following a purchase from 13/01/2025
Dear Sir or Madam, The price-performance ratio and the goods I ordered were flawless. I can only recommend 1001 HOBBIES for the very good quality. You have to allow a little time from ordering to delivery. However, this was not a decisive factor for me, because other factors play a role here that 1001 HOBBIES does not necessarily have in its hands. And so the 5 stars are well deserved. Thank you!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Juanjo F.
Rating: 5 out of 5
following a purchase from 09/02/2025
Very good service
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that you enjoyed the service, we hope to see you soon for another purchase!
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James W.
Rating: 5 out of 5
following a purchase from 13/01/2025
1001 Hobbies remains the only one-stop shop I have found for Humbrol matt enamels. The inventory is complete and the service is reliable. That has not been true for any on-line sites (or shops) I have found in the USA. Mil fois merci.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Giuseppe D.
Rating: 5 out of 5
following a purchase from 15/01/2025
Excellent online store for modeling materials and products. Well packaged packages
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Hans W.
Rating: 2 out of 5
following a purchase from 05/01/2025
2 stars for delivery time. A package from China goes even faster. Too late for a birthday.
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Yannick D.
Rating: 5 out of 5
following a purchase from 10/02/2025
Helpful customer service :) Everything is fine.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Luisa M.
Rating: 5 out of 5
following a purchase from 09/02/2025
I did not know the page but I was looking for a special figure you had it I arrived in perfect condition I am very happy I will buy again for sure, thank you very much.
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Response from 1001hobbies
Thank you very much for your comment! We are glad to hear that you found the figure you were looking for and that it arrived in perfect condition. We'll be happy to have you shop with us again, see you soon and thanks again!
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Manuel S.
Rating: 3 out of 5
following a purchase from 28/01/2025
I received the order 24 days after payment.
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Response from 1001hobbies
Hello, We apologize for the inconvenience. We would like to remind you that you placed an order for several items on our site. Some of these items were in stock and some were available for shipment today. Available means that these products have to be special ordered for you from our supplier. Available, shipped today means that these products are in stock at our logistics warehouse in Isère and can be shipped immediately. We hope you understand that the order is shipped in full once all items are ready. Please do not hesitate to contact us if you have any further questions. Best regards, 1001hobbies
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Nathan G.
Rating: 5 out of 5
following a purchase from 09/02/2025
Rare item available
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Response from 1001hobbies
Thank you for your feedback! We are delighted to be able to offer you rare items. Don't hesitate to come back for more!
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Rémi R.
Rating: 5 out of 5
following a purchase from 06/02/2025
Hello, very good, impeccable service, careful and attentive. I recommend it!
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Response from 1001hobbies
Thank you for your message! We're delighted that our service has fully satisfied you. We look forward to seeing you again for a future order!
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Victor M.
Rating: 5 out of 5
following a purchase from 07/02/2025
Everything perfect shipment ahead of schedule and well packaged
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Response from 1001hobbies
Thank you for your feedback! We're glad to hear that everything went perfectly, with early shipping and good packaging. we hope to see you soon for your next purchase!
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Baldomero S.
Rating: 5 out of 5
following a purchase from 17/02/2025
It was the first purchase and the truth is that the experience has been very satisfactory, the product arrived in perfect condition and very well packaged ... I would buy there again.
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Response from 1001hobbies
Thank you so much for your excellent feedback! We are very happy to hear that your first experience was so satisfactory. We always make sure that the products arrive in perfect condition, and it's great to know that we've achieved that - we hope to see you again soon for your next purchase!
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Pascal D.
Rating: 3 out of 5
following a purchase from 26/01/2025
Products as ordered. But I was a bit surprised by the delivery time of one month for an order declared available. Patience is a virtue. Having said that, it's true that on the scale of evolution, it's very fast...
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Response from 1001hobbies
Thanks for your feedback, Pascal! We're delighted that the products correspond to your order. We understand that the delivery time may have been surprising, and we thank you for your patience and understanding. We're constantly working to improve our services to offer even shorter delivery times. We hope to see you soon!
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Francisco D.
Rating: 5 out of 5
following a purchase from 12/02/2025
Although I have not reviewed it all , so far it looks very good ... what I was looking for I found it here ... I have bought again for the ease they give me both in payment process and shipping ... very good quality product and in perfect condition !
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Response from 1001hobbies
Thank you so much for your very detailed comment! We are very happy to hear that you found what you were looking for and that the purchase, payment and shipping process was easy and satisfactory. We are committed to providing quality products and are delighted that everything arrived in perfect condition, we hope to see you again soon!
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Maciej S.
Rating: 2 out of 5
following a purchase from 12/02/2025
7 days to send products that are "available" or "sent in 24h" is not cool. And it's not the first time, unfortunately.
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Response from 1001hobbies
Hello, We apologize for the delay in processing your order. In fact, all the products in your order were in "available, shipped today" status, with the exception of the M5A1 with 4 figures, which was available but needed to be ordered from our supplier. The delay you noted therefore corresponds to the delivery time between our supplier and our logistics depot. We would also like to remind you that there are two concepts to take into account on our site: "Product available": means that the item is referenced on our site but must be ordered from our supplier. "Product available, dispatched today": means that the item is in stock in our logistics warehouse and can be dispatched within 3 days. We apologize for any confusion and remain at your disposal for any further information. Sincerely, 1001hobbies
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Pilar O.
Rating: 5 out of 5
following a purchase from 03/02/2025
Everything was perfect.
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Response from 1001hobbies
Thank you for your comment! We are glad to hear that everything was perfect, see you next time!
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Marcus H.
Rating: 5 out of 5
following a purchase from 14/01/2025
Item as described. Fast and reliable delivery.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Rodrigue D.
Rating: 2 out of 5
following a purchase from 27/12/2024
Part of my order is missing
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Response from 1001hobbies
Hello, We regret this notice and apologize for this incident. We would like to inform you that we have encountered a stock problem concerning the reference: World War 2 German Sailor Figurines. As a result, your order has been dispatched without this product, and a refund is being processed for it. We would like to sincerely apologize for this situation and ask you to accept our most sincere apologies. Sincerely, 1001hobbies.
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Yannick D.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything is fine :)
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Lorenzo P.
Rating: 5 out of 5
following a purchase from 12/02/2025
I am fully satisfied,reliable seller,fast shipping and timely communication
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Serge B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Lots of choices and fast shipping. Would recommend.
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Response from 1001hobbies
Thank you for your positive feedback! We're delighted that our wide selection and fast shipping met your expectations. See you soon for new orders!
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Siep D.
Rating: 2 out of 5
following a purchase from 17/01/2025
The 1001hobbies online store is good, they have many products at low prices and you get them quickly. But I filed a complaint about some products but never got a reply, which disappointed me. So I won't order such products from 1001 hobbies anymore.
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Francine L.
Rating: 5 out of 5
following a purchase from 17/02/2025
fine
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Response from 1001hobbies
Thank you very much! See you soon for a new order!