Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
It was not really clear to me that the item I ordered (warlord starter set) was not in stock and that I ordered it not in the Netherlands but in France, so it took longer than expected. Items were delivered well in the end.
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Pascal D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Simply ordered. Arrived faster than expected.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Tanja H.
Rating: 5 out of 5
following a purchase from 11/01/2025
Delivery more than punctual, well packaged. Item as expected, gladly again!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Laurent T.
Rating: 5 out of 5
following a purchase from 04/01/2025
It took a while to arrive but it's there and in good condition.
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bruno F.
Rating: 5 out of 5
following a purchase from 01/01/2025
Good communication
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Stephane A.
Rating: 2 out of 5
following a purchase from 07/01/2025
Product marked available but you are only informed after ordering that it is available from the supplier... Model box damaged due to fragile packaging ... Very long delivery times
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Response from 1001hobbies
Hello, We sincerely regret your experience and would like to inform you of our processing times for this order. We would like to point out that there are two important concepts to consider when placing an order on our site: "Available" products: these products are in stock with our supplier and we order them for you. Products "Available - dispatched today": these products are in stock at our logistics warehouse in Isère and are dispatched the same day. After verification, here's what happened to your order: the F-22 Raptor was ordered from our supplier based in England. As such, the delivery time is 4 weeks, mainly due to customs clearance, which can be complicated. We apologize again for any inconvenience this may cause, and assure you that your opinion is very important to us. Sincerely, 1001hobbies
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Sébastien B.
Rating: 5 out of 5
following a purchase from 17/01/2025
Delivery in 1 day very expensive but on time! So very fast!
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Alexandre A.
Rating: 3 out of 5
following a purchase from 18/12/2024
Order placed in early December and received a month later...
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andrea R.
Rating: 5 out of 5
following a purchase from 21/12/2024
You are unsurpassed
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Th. P.
Rating: 5 out of 5
following a purchase from 02/01/2025
Order fine to follow and received in good condition. Also, the order met expectations.
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Braun M.
Rating: 5 out of 5
following a purchase from 30/12/2024
Good condition and fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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pascal C.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very good, fast.
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marco G.
Rating: 5 out of 5
following a purchase from 23/12/2024
Good aftersales notification
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Jon M.
Rating: 5 out of 5
following a purchase from 19/12/2024
Good price, fast shipping and quality product.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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bertrand B.
Rating: 3 out of 5
following a purchase from 12/01/2025
Very late. But order arrived safely.
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Rodolphe W.
Rating: 5 out of 5
following a purchase from 26/12/2024
yes I can confirm that the order arrived on time and even with a little bit of advance the 2. boxes without any error and in good condition. service therefore correct and meeting my expectations! Sincerely your customer.
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JEAN D.
Rating: 5 out of 5
following a purchase from 14/01/2025
speed of service
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Sonja M.
Rating: 5 out of 5
following a purchase from 13/01/2025
Easy to find what you were looking for, neatly packaged and fast shipping! Highly recommended
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Eddie L.
Rating: 2 out of 5
following a purchase from 24/12/2024
The item I was looking for was sold out everywhere, only 1001hobbies indicated they still had stock and could ship within one business day. Therefore, I ordered the item from 1001hobbies. But after ordering, it was indicated that the item had to be ordered from the supplier first. This took 3 weeks. All this time the website indicated they still had stock. I find this deception. Also never had a response to my question about the order.
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¨PERREAUT S.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fair prices, plenty of choice.
Fast, well-packaged shipment.
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Guy T.
Rating: 5 out of 5
following a purchase from 27/12/2024
I am very satisfied! Very good communication, very quick response and attentive to customer needs.
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Vincent L.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast and careful delivery, thank you!
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gabrielle G.
Rating: 5 out of 5
following a purchase from 02/01/2025
Went fine
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Marc H.
Rating: 5 out of 5
following a purchase from 05/01/2025
Very serious
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Alain A.
Rating: 5 out of 5
following a purchase from 26/12/2024
Delivery time may have been a little long, but that may have been due to the timing of the order. To be seen later. Satisfactory overall
hello delivery on time but the polistirene glue had hardened so couldn't be used couldn't get you on the phone?
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Response from 1001hobbies
Hello, We regret this incident and apologize. You can simply send us an e-mail and we'll be able to respond to your request. Sincerely, Laure
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Isabelle B.
Rating: 5 out of 5
following a purchase from 11/01/2025
Puzzle just beautiful, shipping super fast, top!!!!
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Luz C.
Rating: 5 out of 5
following a purchase from 11/01/2025
All good, pazos and expectations fulfilled
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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helene B.
Rating: 5 out of 5
following a purchase from 20/12/2024
Speed, efficiency
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Hanne S.
Rating: 5 out of 5
following a purchase from 06/01/2025
Finally found, patio furniture in track N! Smoothly delivered.
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David V.
Rating: 5 out of 5
following a purchase from 20/12/2024
Fast delivery well packed
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Philippe H.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfectly meets my expectations
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PASCAL S.
Rating: 5 out of 5
following a purchase from 23/12/2024
Very good follow-up, clear information, good products
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dAmOoL N.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good buying experience. It is the first time I buy and will not be the last.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Coralie K.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect fast delivery
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Philippe B.
Rating: 5 out of 5
following a purchase from 15/01/2025
Price,speed
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Paolo D.
Rating: 5 out of 5
following a purchase from 04/01/2025
Excellent service
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