1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Great price. Order executed perfectly. Postage a little high.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you were happy with the price and the way your order was handled. We take note of your comments about shipping costs and will always strive to improve our services. See you soon!
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Christian L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect in every way, nothing to complain about, I recommend 100%.
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We're delighted that everything went so well for you. See you soon for another order, and thank you for your recommendation!
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Julia S.
Rating: 3 out of 5
following a purchase from 08/01/2025
The delivery took a very long time, there was no shipping confirmation. Shipping was from France and not from Germany as suggested. There was no customer service regarding delivery, but the response via PayPal was quick and friendly and the product arrived.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Didier F.
Rating: 5 out of 5
following a purchase from 13/02/2025
Impeccable customer service. Very attentive to technical requests and advice. Rigorous follow-up. Very fast delivery when in stock. Very well packaged. Absolutely nothing to complain about. I'd recommend them!
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Response from 1001hobbies
Thank you very much for your detailed and positive feedback! We are delighted that our customer service, follow-up and packaging quality met your expectations. Your recommendation is the best reward for our team. See you soon for a new order!
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Francine G.
Rating: 3 out of 5
following a purchase from 02/02/2025
17 days to receive a package a bit long ....dommage
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Melisa S.
Rating: 5 out of 5
following a purchase from 07/01/2025
The shipping date that was marked on the order was much higher.
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Response from 1001hobbies
Thank you for your comment. We are sorry to hear that the shipping date you indicated was not as expected. Sometimes times can vary, but we are working to improve in this regard. We appreciate your patience and understanding, and look forward to providing you with a better experience for future purchases!
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David N.
Rating: 5 out of 5
following a purchase from 13/02/2025
Website was easy to use and clear, I was able to find what I was looking for with no problem. Communication about delivery was also very clear. Delivery was quick and item arrived in perfect condition.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Jean Luc G.
Rating: 5 out of 5
following a purchase from 17/02/2025
Good experience, product availability, fast delivery
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciated the availability of the products and the speed of delivery. See you soon for new orders!
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David B.
Rating: 5 out of 5
following a purchase from 13/02/2025
Fast delivery, correct packaging, product ok
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery, packaging and product met your expectations. See you soon for a new order!
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Sandro C.
Rating: 5 out of 5
following a purchase from 29/01/2025
They have a bon catalog where you can find good bargains. The shipping is fast and the packaging sufficiently accurate.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Simone B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Efficient service, nothing to report!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Juan B.
Rating: 5 out of 5
following a purchase from 19/01/2025
Very good service, both the treatment with the customer and the dates that you indicate are very accurate, and the products that I have bought so far have not let me down. I recommend buying through Hobbies rather than other sites with similar products.
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Response from 1001hobbies
Thank you so much for your amazing review! We are glad to hear that you were satisfied with the customer service, the delivery dates and the quality of the products. We really appreciate your recommendation, it's an honor for us! We look forward to continuing to provide you with excellent service, see you next time!
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Manuel N.
Rating: 3 out of 5
following a purchase from 04/02/2025
They take too long to deliver the order.
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Response from 1001hobbies
Thank you for your comment. We are sorry to hear that the delivery time was not as expected. We are working to improve our turnaround times and provide a faster experience in the future. We appreciate your patience and understanding - we look forward to serving you better next time!
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Pietro D.
Rating: 5 out of 5
following a purchase from 19/01/2025
I mistakenly ordered a duplicate item, and support quickly resolved it.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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David O.
Rating: 2 out of 5
following a purchase from 30/12/2024
The order was received. One month later
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Juan Alberto M.
Rating: 5 out of 5
following a purchase from 29/01/2025
Perfect
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Response from 1001hobbies
Thank you! We are glad that everything was perfect.
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Denis D.
Rating: 5 out of 5
following a purchase from 06/02/2025
I was worried at first as I read a lot of negative reviews online about this online store, but my order arrived nice and clean, quite quickly and neatly. I believe that 1001hobbie has taken the many criticisms to heart and is now a decent store. This is to be commended.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jonathan M.
Rating: 5 out of 5
following a purchase from 01/02/2025
Great service
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Verena U.
Rating: 5 out of 5
following a purchase from 05/02/2025
Nice
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Manuel J.
Rating: 5 out of 5
following a purchase from 01/02/2025
A wide range of products and reliable delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection of products and reliable delivery service have met your expectations. See you soon for new discoveries!
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Jean Yves R.
Rating: 5 out of 5
following a purchase from 02/02/2025
parcel received very quickly
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Response from 1001hobbies
Thank you for your return! We're glad you received your package quickly. See you soon for a new order!
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Jordi D.
Rating: 5 out of 5
following a purchase from 06/01/2025
Great stock of product, so it is very easy to have in stock what you are looking for and if they don't have it you can make them let you know when they have it again; Very good and adjusted shipping costs; Super fast shipping; They have become my first choice of store for my purchases.
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Response from 1001hobbies
Thank you so much for your positive feedback! We are glad to hear that you were satisfied with our stock, shipping costs and speed of delivery. We are honored that we are now your first choice for your purchases and look forward to continuing to provide you with the best service in the future!
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Marc C.
Rating: 5 out of 5
following a purchase from 05/02/2025
Lots of choice on the site. Order processed quickly and tracked efficiently.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection and prompt handling of your order lived up to your expectations. See you soon for new orders!
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Alessandro P.
Rating: 5 out of 5
following a purchase from 03/02/2025
good product, fast shipping, attractive price
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Felix S.
Rating: 2 out of 5
following a purchase from 04/02/2025
Delivery dates not as specified. No information on enlargement or new delivery date.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Peter V.
Rating: 5 out of 5
following a purchase from 26/12/2024
Quick service. Product was exactly as advertised.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Gerald C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Excellent site, very good order tracking, well-deserved 5-star messages, thank you.
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We are delighted that our order tracking has met your expectations. Your satisfaction is our priority, and your 5 stars motivate us to continue offering excellent service. See you soon for new orders!
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Michael C.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent transaction , fast shipping and everything as described.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Vincent P.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good.
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Response from 1001hobbies
Thank you very much! See you soon for a new order!
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Nella C.
Rating: 5 out of 5
following a purchase from 28/01/2025
very neat
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Eric F.
Rating: 5 out of 5
following a purchase from 22/01/2025
Item corresponds to the description, Fast delivery.
Thank you
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the item corresponds to the description and that the shipment was fast. See you soon for a new order!
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Leah L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything arrived on time and the friends were great, really very nice models!!! :D
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Robbert T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Great service, never been anywhere else. Only good experiences.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Jordi O.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast delivery
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Thiery H.
Rating: 5 out of 5
following a purchase from 02/02/2025
ordered paint for my models, perfect
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the paints for your models met your expectations. See you soon for new orders!
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Christophe J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Received promptly
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you received your order quickly. See you soon for a new order!
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Philippe G.
Rating: 5 out of 5
following a purchase from 04/02/2025
From ordering to delivery of the chosen items, a follow-up almost hour by hour. A real à la carte service. To be recommended!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our order tracking met your expectations and that you appreciated our personalized service. Your recommendation is the best reward for us. See you soon!
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Jacques S.
Rating: 5 out of 5
following a purchase from 12/02/2025
speed
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed was up to your expectations. See you soon for a new order!
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Gilles R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Order well processed
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Response from 1001hobbies
Thank you for your feedback! We're glad your order was processed successfully. See you soon for new orders!
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Dominique B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Easy, fast, lacks a few accessories such as thin polystyrene sheets and small modelling tools, but otherwise a very good site with a wide selection.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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