English 
A
Rating: 5 out of 5
Order well received, in 2 instalments! Contact with LAURE, switchboard operator, excellent, friendly and open! Understandable and knowledgeable!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Very well organized site. The product was received very quickly. However, I don't know if it's due to the site, but the kit was missing a part. I'll mention it in the following review...
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F
Rating: 5 out of 5
A good place to shop. They are friendly and if there is a problem they look for solutions. Everything is well packed and of good quality and at a good price.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
M
Rating: 5 out of 5
All top
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M
Rating: 2 out of 5
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
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Response from 1001hobbies
Thank you for your feedback and we apologize for the inconvenience. Concerning the figurines, we understand your frustration related to the lack of visibility on their content. We take note of your comment and will pass on your suggestions to our team in order to improve the presentation of the products on our site. Regarding the delivery time, we're sorry it took longer than expected. This may be due to delays in receiving the supplier's order, but we are committed to ensuring that this does not happen again. We hope your next project will be a success, and remain at your disposal for any assistance or recommendations you may require for your next order. Sincerely, The 1001hobbies team
J
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Speedly delivery,super product
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D
Rating: 3 out of 5
Long delivery time
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S
Rating: 5 out of 5
Fast shipping!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
G
Rating: 5 out of 5
Very prompt delivery
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
D
Rating: 5 out of 5
Quick delivery great communication along the way
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
C
Rating: 5 out of 5
Order delivered and received in perfect condition.
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C
Rating: 5 out of 5
Easy site navigation..... Fast delivery..... Quality products
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B
Rating: 5 out of 5
Very easy to navigate En voi rapide
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M
Rating: 5 out of 5
Clear website and fast delivery
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M
Rating: 5 out of 5
As usual, everything perfect. Impeccable packaging and item in excellent condition. Thank you very much.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
B
Rating: 5 out of 5
Delivery took a while, but that's probably due to the long journey. Otherwise everything was as described. Personally, I don't need so many emails with delivery updates
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 3 out of 5
Out of an order of 5 items, only 3 were received. I did get a credit note, but I was very surprised that the missing items were listed as available on your site (and are still available).
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L
Rating: 3 out of 5
took a long time
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L
Rating: 5 out of 5
All ok
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P
Rating: 5 out of 5
speed of dispatch of my order
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J
Rating: 5 out of 5
very pleased with my purchase
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
J
Rating: 3 out of 5
Significantly longer delivery time than stated online
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J
Rating: 5 out of 5
Sometimes the shipment simply takes a very long time, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 5 out of 5
Sometimes the shipment simply takes too long, but the goods arrive.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 5 out of 5
everything worked great!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 5 out of 5
Everything went smoothly.
It even arrived earlier than stated, so nothing negative to report.
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It even arrived earlier than stated, so nothing negative to report.
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Rating: 5 out of 5
Fast and perfect
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
H
Rating: 5 out of 5
Everything fine.
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F
Rating: 5 out of 5
From search, if you know what you're looking for, to ordering and delivery, everything is top-notch.
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C
Rating: 5 out of 5
very good, delivery within 48 hours.
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A
Rating: 5 out of 5
delivery on time nothing to complain about
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C
Rating: 5 out of 5
''''
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F
Rating: 5 out of 5
Good product. Delivery time good, at least the part came from France. Will continue to follow the offer at 1001hobbies.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
U
Rating: 3 out of 5
1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.
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R
Rating: 5 out of 5
Quality product. Fast delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
Y
Rating: 2 out of 5
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
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F
Rating: 5 out of 5
Fast delivery. Good quality. Products are as advertised.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
W
Rating: 5 out of 5
:-) super
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
S
Rating: 5 out of 5
Fast delivery good quality and I will recommend to friends many thanks
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.