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G
Rating: 5 out of 5
The package has arrived customer care ok
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 681 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 4 and 5 stars
Reset filtersR
Rating: 5 out of 5
Product arrived today, in great condition. Less than two weeks from France to the US West coast.
N
Rating: 5 out of 5
Nothing to say very serious
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T
Rating: 2 out of 5
Hello, I chose the double packaging option, sent in the original packaging. Too bad. Waiting for a return. Best regards
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Response from 1001hobbies
Hello Thierry,
Thank you for taking the time to share your opinion. We are sorry that your experience did not meet your expectations regarding the double packaging. We encourage you to contact us directly so that we can resolve this issue together.
Best regards,
The 1001hobbies team.
Thank you for taking the time to share your opinion. We are sorry that your experience did not meet your expectations regarding the double packaging. We encourage you to contact us directly so that we can resolve this issue together.
Best regards,
The 1001hobbies team.
I
Rating: 5 out of 5
Very satisfied can recommend this site
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S
Rating: 5 out of 5
very satisfied, received within the announced deadlines
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L
Rating: 5 out of 5
Great choice and good price. I am always very satisfied with my purchases
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S
Rating: 5 out of 5
Good communication and reliability, I am very satisfied
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T
Rating: 5 out of 5
Very satisfying
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M
Rating: 5 out of 5
Ok, thank you
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R
Rating: 5 out of 5
Very good. Thank you for the products that meet my expectations. Best regards
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B
Rating: 5 out of 5
Receive model and good condition thank you. Great service.
Y
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Very rich choice on your site, easy order, well arrived and the items were liked, thank you
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P
Rating: 5 out of 5
ras
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K
Rating: 5 out of 5
very good service
S
Rating: 5 out of 5
Fast delivery and compliant products
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S
Rating: 5 out of 5
Very good. Thank you.
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C
Rating: 5 out of 5
very good but still a bit too long to receive the orders I have another order planned, but the waiting time of a month and even more surprises me because I am a very good customer
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J
Rating: 5 out of 5
Very good.
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R
Rating: 5 out of 5
Well-packaged parcel, no problem with the reception. Wide range of products available. Small downside on the delivery time. Thank you!
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M
Rating: 5 out of 5
All good
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G
Rating: 5 out of 5
Everything perfect
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J
Rating: 5 out of 5
Love the wireless controllers. Fast shipping.
C
Rating: 5 out of 5
Top products, affordable prices, very good selection and fast delivery. Thank you for a great service.
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C
Rating: 5 out of 5
Excellent delivery with a little extra that brings a smile and reminds us that big brands have nothing to envy, thank you 1001 Hobbies
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A
Rating: 5 out of 5
In accordance with my order. The only site where I could find this miniature in the desired color
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Y
Rating: 5 out of 5
Receipt compliant
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A
Rating: 5 out of 5
It is always a pleasure to order from 1001 hobbies. Very large selection and an efficient and quick service, thank you to the whole team.
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C
Rating: 5 out of 5
I received what order and it was well packaged, thank you again
A
Rating: 5 out of 5
I sent quite quickly, they were asked for information about the shipment and they sent it quickly, although it took a little longer than indicated to carry this out
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H
Rating: 5 out of 5
Extremely fast service!
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P
Rating: 5 out of 5
He went wrong during the order registration. This was quickly and customer-friendly resolved. Super
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D
Rating: 5 out of 5
everything ok
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E
Rating: 5 out of 5
It took more than a month to send me the product but at least they managed to get it.
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J
Rating: 5 out of 5
Very good, everything is correct, thank you.
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R
Rating: 5 out of 5
If everything was quite fast... What I didn't like was that I paid for a premium shipping service that cost me 12.90 euros with UPS and they did not comply with those terms of use.
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P
Rating: 5 out of 5
nothing to say very satisfied product conforms, reactive, response to our questions, in short all good
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J
Rating: 2 out of 5
When I ordered, it wasn't clear to me that I was ordering good from France. The delivery date that I was originally given was not very long. Ultimately, it took over two weeks to receive the paint I ordered. I would up putting the project that I was working on aside and moving on to something else.
Response from 1001hobbies
Dear Jaime,
Thank you for sharing your experience with us. We sincerely apologize for the confusion and the delay in delivery. We understand how frustrating this can be and would like to discuss it with you in order to find a suitable solution.
You can also contact us directly at [email protected] so that we can handle your request more quickly.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We sincerely apologize for the confusion and the delay in delivery. We understand how frustrating this can be and would like to discuss it with you in order to find a suitable solution.
You can also contact us directly at [email protected] so that we can handle your request more quickly.
Kind regards,
The 1001hobbies Team
A
Rating: 4 out of 5
Pre-ordered an item, waited for a year, were told the product was about the get shipped, and we didn't get anything. Two months later we asked what's up and were told that product was out of stock again and we should choose a different product or they'll give us a refund. But then they found it somehow and we received the product the other day. A lot of back and forth and confusion, but happy that at least we got the item in the end cause I was begging to feel this might be a scam.
Response from 1001hobbies
Dear Anya,
Thank you for sharing your experience with us. We truly appreciate your patience throughout the process and are glad to hear that you finally received your item. We hope to serve you again in the future with a smoother experience.
Best regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We truly appreciate your patience throughout the process and are glad to hear that you finally received your item. We hope to serve you again in the future with a smoother experience.
Best regards,
The 1001hobbies Team