1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Thank you very much for your positive feedback! We are pleased that everything went smoothly. We look forward to your next order!
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Harald N.
Rating: 4 out of 5
following a purchase from 09/09/2024
Processing is top, only delivery (parcel service) took a little longer.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that you are satisfied with the processing. We apologize for the delay with the parcel service and are working to further improve the delivery service.
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Herve P.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very well presented site, finding a product is fairly easy. The only small complaint is the product updates. Shipping is very fast. Really serious site. I recommend it.
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted to hear that you find our site well presented and that you appreciate the ease of navigation. We have taken note of your comment about updating our products so that we can continue to improve. Your satisfaction is our priority! See you soon for new orders!
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Jean Paul B.
Rating: 4 out of 5
following a purchase from 08/09/2024
A little long to return the order
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Response from 1001hobbies
Thank you for your feedback! We're sorry that processing your order took longer than expected. We do our best to improve our turnaround times and your experience. If you have any questions, please don't hesitate to contact us!
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Russ O.
Rating: 4 out of 5
following a purchase from 04/07/2024
You have the best variety of 1/72 aircraft kits of any site I've come across online. I normally prefer not to deal with overseas companies because of past issues elsewhere with shipping, costs, and items not showing up but decided to try 1001Hobbies. Understanding that it takes time for you to get the product from the manufacturer and process the order, I'm not sure that the 10 weeks it took for my latest purchase to arrive will be acceptable as a regular practice.
Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that you appreciate our variety of 1/72 aircraft kits. We understand that shipping times can be a concern, especially for international orders. While we strive to deliver quality products, we’re continuously working to improve our shipping times. Your patience and understanding are greatly appreciated, and we hope to provide you with a smoother experience in the future. If you have any further questions or concerns, feel free to reach out!
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Charles Z.
Rating: 5 out of 5
following a purchase from 06/07/2024
Came in great condition. I'd say arrived close to accurate date. Good selection.
Response from 1001hobbies
Thank you for your feedback! We're thrilled to hear that your order arrived in great condition and on time. We’re glad you found our selection to your liking. We look forward to serving you again soon!
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Marc K.
Rating: 4 out of 5
following a purchase from 08/09/2024
All is ok
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted to hear that everything is in order. If you need anything else, please let us know. We hope to see you soon!
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Alain C.
Rating: 2 out of 5
following a purchase from 02/09/2024
Delivery time too long
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Response from 1001hobbies
We are sorry to hear that the delivery time was too long. Your feedback is important to us! Please do not hesitate to contact us if you need any further assistance or information. We will do our best to improve this point in the future. Thank you for your understanding!
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Roswitha H.
Rating: 5 out of 5
following a purchase from 22/08/2024
Great!!! Very fast delivery and great product. I would definitely recommend to others!
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Response from 1001hobbies
Thank you very much for your wonderful feedback! We are pleased that you are satisfied with the fast delivery and the quality of our goods. We greatly appreciate your recommendation and look forward to your next order!
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Alexandre C.
Rating: 5 out of 5
following a purchase from 14/09/2024
fine
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Response from 1001hobbies
Thank you for your feedback! We're glad everything went well. See you soon for new adventures!
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Rudy P.
Rating: 5 out of 5
following a purchase from 15/09/2024
Impeccable, perfect
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Response from 1001hobbies
Thank you very much for your feedback! We are delighted that everything is perfect. Do not hesitate to come back for your next purchases, we will always be there for you!
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Ronald D.
Rating: 5 out of 5
following a purchase from 13/08/2024
Very nice Great service Thank you very much
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Response from 1001hobbies
Thank you for your positive feedback! We are very pleased that you are satisfied with our service. We hope to welcome you again soon!
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Dominique S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Just what I expected
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Response from 1001hobbies
Thank you for your feedback! We're delighted to hear that your order was just what you were looking for. Don't hesitate to come back for future purchases - we're here for you!
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Jason K.
Rating: 4 out of 5
following a purchase from 20/08/2024
Large selection at good prices, descriptions of some items could be better with e.g. more detailed pictures of the items.
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Response from 1001hobbies
Thank you for your comment! We are pleased that you appreciate our selection and prices. We will endeavor to improve the item descriptions with more accurate pictures and more details to make the shopping experience even more enjoyable. Your feedback helps us to continue to provide a good service!
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Gerard M.
Rating: 5 out of 5
following a purchase from 14/09/2024
Ras, very well packaged, top reception, everything fits.
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Response from 1001hobbies
Thank you very much for your positive feedback! We are delighted to hear that everything was well packaged and that the reception was up to your expectations. See you soon for your next order!
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Jean-Claude D.
Rating: 5 out of 5
following a purchase from 13/09/2024
Excellent service, product quality, fast delivery, easy contact.
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Response from 1001hobbies
Thanks for the great feedback! We are delighted that you have appreciated the quality of our products and our service. Your satisfaction is our priority. See you soon for new orders!
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Pieter C.
Rating: 2 out of 5
following a purchase from 04/09/2024
After waiting longer than expected, 1 half has arrived. The other half I don't know when it will arrive.
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Response from 1001hobbies
We are sorry to hear that your order did not arrive in full and is taking longer than expected. We understand how frustrating this can be. We will do our best to make sure the missing half is shipped as soon as possible. Please contact us if you have any further questions.
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Rick K.
Rating: 4 out of 5
following a purchase from 30/08/2024
Everything was well packed and as described, Did have to send a message as a reminder for shipping
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Response from 1001hobbies
We are sorry to hear that you had to send a shipping reminder. We strive to improve communication about your order. We are glad that everything arrived well packaged and as described. Thank you for your feedback!
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Valder J.
Rating: 5 out of 5
following a purchase from 15/09/2024
Very good, keep up the good work.
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Response from 1001hobbies
Thank you very much! We will continue to do our best to satisfy you. See you soon for new orders!
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Anne-Claude C.
Rating: 4 out of 5
following a purchase from 11/09/2024
Due to a stock problem, everything possible was done to ensure that my son received part of his birthday present on time, with the rest to follow a few days later. Thank you 1001 hobbies!
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Response from 1001hobbies
Thank you for your feedback! We are delighted that we were able to ensure that your son received his gift on time. The rest arrived promptly as promised! See you soon for another order!
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Jean-Michel G.
Rating: 4 out of 5
following a purchase from 07/09/2024
no more problems, order delivered a little late.
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Response from 1001hobbies
Thank you for your understanding! Even with a slight delay, we're glad everything arrived safely. We'll do our best to make it even quicker next time!
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Didier B.
Rating: 5 out of 5
following a purchase from 15/09/2024
Attractive prices, on-time delivery.
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Response from 1001hobbies
Thank you for your positive feedback! I'm glad you were satisfied with the prices and delivery times. See you soon for your next order!
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Nicolas R.
Rating: 5 out of 5
following a purchase from 12/09/2024
Very good, compliant products and very fast delivery. Thank you.
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Response from 1001hobbies
Thank you for your confidence! I'm delighted that everything is in order and that delivery was quick. See you soon for new orders!
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Thomas T.
Rating: 5 out of 5
following a purchase from 14/08/2024
Fast delivery and figurines delivered before the planned release date. Beautiful sylvebarbe figurines I love her.
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Response from 1001hobbies
It's always a pleasant surprise to receive your figurines ahead of schedule! 🤩 Glad you like Sylvebarbe, it's a gorgeous piece. Thanks for your review, and see you soon for more treasures to add to your collection!
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Philippe G.
Rating: 5 out of 5
following a purchase from 02/09/2024
Fast delivery in good condition
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Response from 1001hobbies
Fast delivery and in good condition, which is exactly what we like to read! Thank you for your confidence and we look forward to seeing you again soon.
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Claude L.
Rating: 5 out of 5
following a purchase from 18/09/2024
very surprised by the speed of delivery satisfied with the order
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Response from 1001hobbies
It's always nice to be pleasantly surprised! What more could you ask for than lightning fast delivery and a top-notch order?
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Zoubir C.
Rating: 5 out of 5
following a purchase from 10/09/2024
impec
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Response from 1001hobbies
Perfect! Nothing to complain about, everything runs smoothly!
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Philippe H.
Rating: 5 out of 5
following a purchase from 15/09/2024
Well received, item conforms
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Response from 1001hobbies
I'm delighted that everything is as you expected! Smooth delivery and impeccable product, it's always a pleasure. We hope to see you soon for another order!
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Herbert V.
Rating: 5 out of 5
following a purchase from 06/09/2024
Great website with top products
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Response from 1001hobbies
Thank you for the compliments! We are glad you appreciate our website and products. If you have any questions or want to know more, we are always ready to help!
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John J.
Rating: 5 out of 5
following a purchase from 01/09/2024
The item was packaged well and just as described to come such a long way.
Response from 1001hobbies
We’re delighted to hear that your item arrived well-packaged and just as described! Thank you for your feedback, and we’re glad you had a positive experience with us. We look forward to your next order!
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Francisco Andres P.
Rating: 5 out of 5
following a purchase from 26/06/2024
very realistic
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Response from 1001hobbies
Thank you! We always strive to provide high quality and realistic products. If you have any other comments or suggestions, feel free to share!
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Wim K.
Rating: 5 out of 5
following a purchase from 08/08/2024
Neat delivery, nice decals, I am happy
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Response from 1001hobbies
Great to hear from you! We are glad you are happy with your delivery and the decals. If you need any more or have any questions, feel free to let us know!
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Jose M.
Rating: 5 out of 5
following a purchase from 23/07/2024
Everything was perfect. No problems at all. Everything was fine.
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Response from 1001hobbies
Fantastic! We are delighted that everything went smoothly. If you have any other comments or questions, don't hesitate to let us know, thank you for your trust!
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Ricardo S.
Rating: 5 out of 5
following a purchase from 26/06/2024
Everything arrived without problems
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Response from 1001hobbies
Great! We are delighted to hear that everything has arrived without any problems. If you have any further questions or need help, please don't hesitate to contact us - thank you for your trust!
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Patrick D.
Rating: 5 out of 5
following a purchase from 03/07/2024
Service was good
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Response from 1001hobbies
Thank you for your feedback! We are glad that you are satisfied with our service. If you have any further questions or comments, we are always here for you.
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Philippe C.
Rating: 5 out of 5
following a purchase from 24/08/2024
Convenient, easy-to-search website
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you found our site convenient and easy to navigate. It's our goal to make your shopping experience as pleasant as possible! If you need any help or advice, please don't hesitate to contact us!
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John B.
Rating: 5 out of 5
following a purchase from 01/09/2024
Exceptionally quick international delivery, very reasonble price.
Response from 1001hobbies
Thank you for your wonderful feedback! We're thrilled to hear that you experienced exceptionally quick international delivery at a reasonable price. ️ Your satisfaction is our priority, and we look forward to serving you again soon!
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Louis Xavier B.
Rating: 5 out of 5
following a purchase from 18/08/2024
Ordering was easy. Payment was simple.
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Response from 1001hobbies
Glad it went well! If you have any other feedback or needs, please don't hesitate.
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Francisco P.
Rating: 4 out of 5
following a purchase from 10/07/2024
The order with the perfect products. Delivery date does not correspond to what they publish on the web, it arrives later.
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Response from 1001hobbies
Thank you for your feedback! We are glad to hear that the products arrived in perfect condition. We are sorry to hear about the discrepancy in delivery date and understand how frustrating it can be. We are working to improve the accuracy of our estimates. If you need more information about your order, please don't hesitate to contact us - we appreciate your understanding!
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Shawn B.
Rating: 5 out of 5
following a purchase from 17/08/2024
Package arrived on time and looks great. Thank you for an easy order placement and delivery
Response from 1001hobbies
We're so glad to hear that your package arrived on time and met your expectations! Thank you for choosing us for your order. If you have any more needs in the future, don’t hesitate to reach out. Happy hobbying!
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