Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

Reset filters
C
cyrille G.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent
Translated reviews
D
Daniel B.
Rating: 5 out of 5
following a purchase from 17/03/2024
the product is great already mounted
Translated reviews
A
Antonio M.
Rating: 5 out of 5
following a purchase from 13/03/2024
Easy and fast.
Translated reviews
Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
J
Jacques L.
Rating: 5 out of 5
following a purchase from 13/03/2024
I'm very happy with the products I take Fast shipping
Translated reviews
Response from 1001hobbies
Jacques! We are delighted to hear that you are satisfied with our products and that you have found our shipping service to be prompt. Your satisfaction is our top priority and we're glad to know that we've met your expectations. Your positive feedback encourages us to maintain our high quality standards and continue to provide you with a pleasant and hassle-free shopping experience. If you have any further questions or needs, please don't hesitate to contact us. We're here to help. Once again, thank you for your confidence in our company. We look forward to serving you again in the near future.
P
Peter B.
Rating: 5 out of 5
following a purchase from 19/03/2024
Everything worked perfectly.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback!
M
marco C.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very rich catalog, correct prices. Times not very fast due to sourcing from manufacturer but tolerable.
Translated reviews
Response from 1001hobbies
Thank you very much for your positive feedback. We are glad to know that you found our catalog informative and that our prices are considered fair. Regarding delivery time, we are aware that sometimes it may be slightly extended due to our direct supply from the manufacturer. We appreciate your understanding and tolerance in this regard. Please be assured that we will always do our best to minimize these delays and make your shopping experience as smooth as possible. If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority and we are here to help you. Once again, we thank you for your trust and continued support. Sincerely
Y
Yann R.
Rating: 5 out of 5
following a purchase from 08/04/2024
always efficient and "tailor-made" best regards
Translated reviews
C
CARLOS M.
Rating: 5 out of 5
following a purchase from 20/03/2024
Late delivery, but good
Translated reviews
Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
A
Anna B.
Rating: 4 out of 5
following a purchase from 30/03/2024
The delivery is usually very fast but the parcel tracking lacks transparency when ordering items that are not currently in stock.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Roman S.
Rating: 5 out of 5
following a purchase from 13/03/2024
SUPER !!!!!!!!!!!!!!!!!
Translated reviews
Response from 1001hobbies
!!!!!
R
rene M.
Rating: 4 out of 5
following a purchase from 05/04/2024
nothing to say always perfect
Translated reviews
S
Solange B.
Rating: 5 out of 5
following a purchase from 01/04/2024
very fast delivery
Translated reviews
J
jimmy G.
Rating: 5 out of 5
following a purchase from 24/03/2024
Great products,great packaging
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Christopher K.
Rating: 4 out of 5
following a purchase from 07/04/2024
Fast delivery. Item as described. There was a thick layer of dust on the packaging. Once with the Swiffer over it, then it no longer looks like a storage keeper.
Translated reviews
Response from 1001hobbies
Good afternoon, thank you for your positive feedback regarding the fast delivery and the item matching the description. However, we are sorry to hear that the packaging of your order was dusty upon receipt. We understand that this can be disappointing and we apologize for this experience. We will take immediate action to investigate this matter and ensure that our packing processes are reviewed and improved so that this does not happen again in the future. Your satisfaction is our top priority and we thank you for bringing this situation to our attention. If you have any further concerns or need additional support, please do not hesitate to contact us. We are here to help you.
J
Jan K.
Rating: 4 out of 5
following a purchase from 15/03/2024
Beautiful product
Translated reviews
Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
D
dominique P.
Rating: 4 out of 5
following a purchase from 05/04/2024
It would be easier to return the parcel to the post office than to a relay, I hope to have it this Friday!
Translated reviews
G
Ghislaine K.
Rating: 5 out of 5
following a purchase from 08/03/2024
Perfect, nothing to complain about
Translated reviews
D
Denis B.
Rating: 4 out of 5
following a purchase from 27/03/2024
Despite a slight delay, as usual I am satisfied with my order. Thank you to the entire 1001 Hobbies team.
Translated reviews
T
Thorsten T.
Rating: 5 out of 5
following a purchase from 12/03/2024
Pages well organized and clear. Order went smoothly. Delivery without any problems.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Marc M.
Rating: 5 out of 5
following a purchase from 06/04/2024
Nickel
Translated reviews
P
Paolo M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Everything arrived perfectly, on time, maybe even early. Very good packaging. Great service I will use it again in the future.
Translated reviews
Response from 1001hobbies
Dear Customer, We are extremely pleased to hear that your order arrived safely and on time, perhaps even ahead of schedule. Ensuring fast and safe delivery is one of our top priorities, and we are pleased that we were able to meet your expectations in this regard. We really appreciate your positive comment about the packaging: it is important to us that our products arrive in optimal condition. We are pleased that you found our service excellent and intend to use it in the future. If there is anything else we can help you with or if you have any other comments to share, please do not hesitate to contact us. Your satisfaction is our top priority and we will always do our best to ensure you have an excellent shopping experience. Thank you again for your feedback and your trust in us. Sincerely
M
Marcus D.
Rating: 5 out of 5
following a purchase from 26/03/2024
Super selection and fast delivery. Always happy to return!
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
P
Pablo R.
Rating: 5 out of 5
following a purchase from 04/04/2024
Fast shipping
Translated reviews
Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
R
Raphaël R.
Rating: 5 out of 5
following a purchase from 07/04/2024
Super fast delivery for really nice prices. The most annoying thing is the delivery charges.
Translated reviews
F
Francois S.
Rating: 5 out of 5
following a purchase from 28/03/2024
Plenty of choice and good service
Translated reviews
M
Mickael G.
Rating: 4 out of 5
following a purchase from 04/01/2024
A little, but in the end very happy
Translated reviews
R
Roberto P.
Rating: 5 out of 5
following a purchase from 06/03/2024
Modeling professionals
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
L
Lee S.
Rating: 5 out of 5
following a purchase from 06/04/2024
Item received quickly and reliably.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Ad M.
Rating: 5 out of 5
following a purchase from 06/03/2024
Smooth process from purchase to delivery. No problems
Translated reviews
Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
S
Sébastien H.
Rating: 5 out of 5
following a purchase from 17/03/2024
Order OK
Translated reviews
S
Stefano G.
Rating: 5 out of 5
following a purchase from 13/03/2024
Catalog is fine
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
N
Norber R.
Rating: 5 out of 5
following a purchase from 19/02/2024
Top, gladly again.
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Giacinto G.
Rating: 5 out of 5
following a purchase from 06/03/2024
nothing to say all ok
Translated reviews
Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
James W.
Rating: 5 out of 5
following a purchase from 27/02/2024
delivery is always quick, even for trans-Atlantic shipping. Selectyion is very good, and availability is usually good.
Response from 1001hobbies
James Thank you for taking the time to share your positive experience with us. We're delighted to hear that you have consistently received quick delivery, even for trans-Atlantic shipping. Ensuring timely delivery, regardless of distance, is one of our top priorities, and we're glad to know that we've been successful in meeting your expectations. We're also pleased to hear that you find our selection to be very good and that availability is usually excellent. Offering a wide range of products and ensuring their availability is important to us, and we're thrilled that it has contributed to your satisfaction. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us. Your continued support means a lot to us, and we're committed to providing you with exceptional service every time you shop with us. Thank you once again for your kind words. Best regards,
M
MIGUEL F.
Rating: 5 out of 5
following a purchase from 27/02/2024
As always, everything is perfect. Thank you very much.
Translated reviews
Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
M
MIGUEL F.
Rating: 5 out of 5
following a purchase from 03/03/2024
Easy navigation and excellent service. Thank you very much.
Translated reviews
Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
W
Wolfgang S.
Rating: 5 out of 5
following a purchase from 13/03/2024
everything as it should be. delivered quickly, no problems. top
Translated reviews
Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Didier R.
Rating: 5 out of 5
following a purchase from 11/03/2024
TBien.
Translated reviews
F
François M.
Rating: 5 out of 5
following a purchase from 04/04/2024
Very good delivery times
Translated reviews
G
Gregoire C.
Rating: 5 out of 5
following a purchase from 30/03/2024
I am used to ordering from you.nickel fast efficient.
Translated reviews
Response from 1001hobbies
Dear Grégoire Hello, We are delighted to know that you are used to ordering from us and that you are satisfied with our services. Your loyalty and satisfaction are very important to us, and we are grateful for your continued trust. We look forward to serving you again. Yours faithfully