1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.
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Edwin S.
Rating: 4 out of 5
following a purchase from 15/03/2024
fast shipped item
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Nader A.
Rating: 5 out of 5
following a purchase from 16/03/2024
Items in perfect condition, prompt and careful dispatch
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Jens G.
Rating: 5 out of 5
following a purchase from 22/02/2024
Very good
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Patrizio S.
Rating: 5 out of 5
following a purchase from 24/02/2024
I have always found everything, sometimes long wait but worth it, very high quality.
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Boudewijn P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Lots to find, thanks to the easy search function everything is neatly put on the screen.Delivery time of the chosen item varies, whether it is in stock or still needs to be sourced.I am satisfied
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Manfred B.
Rating: 4 out of 5
following a purchase from 10/03/2024
Fast delivery
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Aime P.
Rating: 5 out of 5
following a purchase from 14/03/2024
Everything fitted they had given me a signal that the art was back in stock.And also provided me with information I asked about 1/72 items because I almost don't work with those
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Massimo D.
Rating: 5 out of 5
following a purchase from 11/02/2024
Beautiful model kit almost unobtainable. Great value for money as well.
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Paul R.
Rating: 5 out of 5
following a purchase from 25/02/2024
Excellent product selection and fast shipping. Good communication on the status of my order. Perfect
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Sanjin P.
Rating: 2 out of 5
following a purchase from 11/03/2024
2 months to receive the order, item errors, shipping type errors... Telephone service was good, however
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Response from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon
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Francois H.
Rating: 5 out of 5
following a purchase from 05/03/2024
Very good communication. Deadlines met.
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Francoise B.
Rating: 5 out of 5
following a purchase from 12/03/2024
Super very happy
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Jean-Luc G.
Rating: 5 out of 5
following a purchase from 01/03/2024
Thank you
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Etienne C.
Rating: 5 out of 5
following a purchase from 26/02/2024
simple, efficient, good communication
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Sochard J.
Rating: 5 out of 5
following a purchase from 25/02/2024
Item conforms but late delivery due to restocking.
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Laurent O.
Rating: 4 out of 5
following a purchase from 14/03/2024
Received very quickly. Thank you
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Manuel V.
Rating: 5 out of 5
following a purchase from 11/03/2024
Navigation on the site is clear and uncluttered, and parcel delivery is top-notch.
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Peter G.
Rating: 5 out of 5
following a purchase from 12/03/2024
The product arrived quickly and works well.
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Bruno Rafael J.
Rating: 5 out of 5
following a purchase from 14/03/2024
Fast delivery and great service.
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Philippe R.
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect
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Ismael S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Great
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Vincent H.
Rating: 5 out of 5
following a purchase from 04/03/2024
model meets my expectations and delivered faster than expected
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Jean Thomas S.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast delivery, I am very satisfied.
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Gilles M.
Rating: 5 out of 5
following a purchase from 15/03/2024
Wide range of products available. On-time delivery.
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Jean Marie Z.
Rating: 5 out of 5
following a purchase from 13/03/2024
good transaction carried out quickly and easily
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Hervé G.
Rating: 4 out of 5
following a purchase from 04/03/2024
Fine
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Eric J.
Rating: 5 out of 5
following a purchase from 15/03/2024
Very fast and well protected shipment. Secure transaction via PayPal , perfect .
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Sigrid V.
Rating: 5 out of 5
following a purchase from 10/03/2024
The article arrived in perfect condition, no complaints
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Vanessa C.
Rating: 5 out of 5
following a purchase from 13/03/2024
Product as described, good quality and very fast delivery.
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Christian G.
Rating: 5 out of 5
following a purchase from 20/02/2024
Package arrived in very good condition
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Stephane G.
Rating: 5 out of 5
following a purchase from 18/03/2024
On-time delivery
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 11/03/2024
Ultra protected shipment and compliant item. Thank you ️
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Christophe B.
Rating: 4 out of 5
following a purchase from 15/02/2024
Perfect
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Richard R.
Rating: 4 out of 5
following a purchase from 29/02/2024
Excellent product excellent site even if it is sometimes difficult to know what is available or not
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José Damián G.
Rating: 5 out of 5
following a purchase from 06/03/2024
Fast shipping and adjusted to the time indicated. Recommended.
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Nicole B.
Rating: 5 out of 5
following a purchase from 20/02/2024
satisfactory delivery time and problem-free delivery
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Melanie S.
Rating: 5 out of 5
following a purchase from 12/03/2024
It went very quickly, everything was perfect!
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Helmut N.
Rating: 5 out of 5
following a purchase from 28/02/2024
Reason for my contingent orders
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Andrew W.
Rating: 4 out of 5
following a purchase from 25/01/2024
I found the site easy to use and the products I ordered were as described. They offer a wide selection of models. Delivery was trouble fee and took a reasonable amount of time. The prices seemed a little high.
Response from 1001hobbies
Thank you Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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