Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 301 published reviews
5 25,4k 63% 4 6 443 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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S
Stephen S.
Rating: 5 out of 5
following a purchase from 10/11/2023
Easy to use website. Great communication regarding orders. Speedy delivery.
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vittorio E.
Rating: 5 out of 5
following a purchase from 03/12/2023
Fully satisfied
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Eric I.
Rating: 2 out of 5
following a purchase from 24/08/2023
I left many messages to customer service, asking you to change the delivery address because I was moving. Finally I contacted an operator to do it and she told me that everything was ok, that she had changed the address. It was a lie because it was still delivered to my old address and I had to call in favors to have it delivered to the new tenants.
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Robert D.
Rating: 5 out of 5
following a purchase from 23/11/2023
After the tracking link said the parcel had been returned I was really concerned after then looking at some awful trustpilit reviews. Rest assured, one message to customer service and it was resent with a different courier and on the door step 2 days later. Fantastic service.
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Carlo P.
Rating: 5 out of 5
following a purchase from 17/11/2023
Speed of delivery
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Nathalie F.
Rating: 5 out of 5
following a purchase from 17/12/2023
Very fast.
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Tiana D.
Rating: 4 out of 5
following a purchase from 09/11/2023
Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!
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Bernard L.
Rating: 5 out of 5
following a purchase from 23/11/2023
Perfect, on-time delivery.
Highly recommended!
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Hervé P.
Rating: 5 out of 5
following a purchase from 15/12/2023
On time and compliant
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Thomas D.
Rating: 5 out of 5
following a purchase from 27/11/2023
nothing to report
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Stephane D.
Rating: 5 out of 5
following a purchase from 14/12/2023
Excellent site
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Hervé S.
Rating: 5 out of 5
following a purchase from 07/12/2023
Order received on time, give or take one working day... Within the range announced by the supplier...
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Flaudio P.
Rating: 5 out of 5
following a purchase from 17/11/2023
Well stocked with timely delivery
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Siem N.
Rating: 5 out of 5
following a purchase from 06/12/2023
......
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Nicolas V.
Rating: 5 out of 5
following a purchase from 24/11/2023
Excellent experience, and fast delivery to the relay point near me.
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JULIEN B.
Rating: 5 out of 5
following a purchase from 26/11/2023
Real-time information on order arrival Plus explanation of evolution
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Raynald L.
Rating: 5 out of 5
following a purchase from 26/11/2023
Pleasant site and serious order tracking, alerted to delays which is not the case with all merchants.
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marta S.
Rating: 4 out of 5
following a purchase from 12/12/2023
I used this site for the first time and the item reached me after 6 days
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Massimo R.
Rating: 5 out of 5
following a purchase from 12/12/2023
FAST AND SAFE SHIPPING, ITEMS CONSONANT WITH THE ORDER. ALL OK
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MICHAEL T.
Rating: 5 out of 5
following a purchase from 10/11/2023
Very good website. Very happy with my product.
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morris M.
Rating: 5 out of 5
following a purchase from 16/11/2023
impeccable service as usual
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Vincenzo S.
Rating: 5 out of 5
following a purchase from 06/12/2023
Fast shipping, professionalism, reliability and quality.
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Sven Erik L.
Rating: 4 out of 5
following a purchase from 21/11/2023
Delivery time a little too long. Therefore only 5 stars
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May V.
Rating: 4 out of 5
following a purchase from 16/11/2023
Clear. Versatile choice.
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Milan V.
Rating: 2 out of 5
following a purchase from 27/11/2023
I give this site only 2 stars because I had ordered 7 models, but I only received 6, the B-29 superfortresses scale 1/48 from revell I did not receive in the package. Then I sent another mail but I have not had a reply back ! So I don't know where this m9del construction box has gone ! The package itself was undamaged though and all the model kits were tip top in order. The package was also delivered very fast.
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Didier B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Super
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Isabelle L.
Rating: 5 out of 5
following a purchase from 14/12/2023
Super fast for the order, super fast for delivery, I highly recommend this site, because of its ease and above all its quality, which is a plus.
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Julien L.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very clear website Fast, on-time delivery
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Francisco Javier M.
Rating: 4 out of 5
following a purchase from 30/11/2023
Good treatment, speed and ease of purchase.
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Rene H.
Rating: 5 out of 5
following a purchase from 02/08/2023
Apparently it was difficult to get 1 package. But the effort was made. Had to come from China I believe. In the end everything delivered nicely (3 building models) complete. I can get started! 1001 Hobbies has a really very wide selection. No need to go out the door for something nice!
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Kai-Uwe S.
Rating: 4 out of 5
following a purchase from 11/11/2023
The selection is very extensive and comprehensive. Unfortunately, the relatively long delivery times bother me.
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Guylaine F.
Rating: 5 out of 5
following a purchase from 11/12/2023
The order went very well. It arrived quickly. The site is easy to navigate.
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s H.
Rating: 5 out of 5
following a purchase from 15/11/2023
perfect
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Sergio K.
Rating: 5 out of 5
following a purchase from 07/12/2023
It arrived in a short time despite under the Christmas holidays. Only thing that packaging is transparent and you can see the stuff you ordered. Everything else is ok.
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Gerald K.
Rating: 5 out of 5
following a purchase from 20/11/2023
Always got what I ordered. Good quality and fast delivery. Can only recommend.
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Jean-Marie G.
Rating: 5 out of 5
following a purchase from 12/11/2023
delivery on time as expected as one item was out of stock and being restocked so very good and the parcel was well wrapped so very good
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Pierre S.
Rating: 5 out of 5
following a purchase from 12/12/2023
delivered promptly
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Eric B.
Rating: 4 out of 5
following a purchase from 28/11/2023
ALL CLEAR.
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Sonia B.
Rating: 5 out of 5
following a purchase from 07/12/2023
100% compliant, quality product Fast delivery
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Ac M.
Rating: 4 out of 5
following a purchase from 01/12/2023
Delivery was good..and well packed..only long wait for it was a drawback
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