1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Georges M.
Rating: 5 out of 5
following a purchase from 11/09/2023
fast delivery, excellent quality products, pleasant and efficient sales service: 10/10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
tip top
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JORGE C.
Rating: 5 out of 5
following a purchase from 01/09/2023
everything very correct as all my previous orders
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 03/08/2023
I waited more than a month for a piece that I needed and bought more things to get free shipping. in the end they told me that they don't have them and they won't have them anymore. I got pieces that were not important for me, but in the invoice there were also things that I didn't get.in the end a lot of waiting, they sell something that they do not have, they invoice things that they do not send you, and all that waiting more than a month, I ordered everything in another store in poland, super hobby, and it arrived in 4 days, I give 2 stars for having someone in customer service department who spoke in Castilian if you can not speak French, that the store is in France.
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John L.
Rating: 5 out of 5
following a purchase from 08/08/2023
Site is sometimes hard to navigate
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/08/2023
Neat neat website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/08/2023
Excellent product
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Paolo R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast shipping, great product at a fair price. Thank you
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
nikel
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JANSSENS M.
Rating: 4 out of 5
following a purchase from 28/08/2023
See my previous reviews. Always have to repeat my same text.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/08/2023
Nickel
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Marc W.
Rating: 5 out of 5
following a purchase from 13/09/2023
Product arrived swiftly - great service!
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
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Gerhard S.
Rating: 4 out of 5
following a purchase from 03/09/2023
Price performance in order. Only the parcel tracking is only in French and cannot be accessed in German.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jaap B.
Rating: 4 out of 5
following a purchase from 07/09/2023
Order went fine. No problems.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/08/2023
Usually everything usually goes well, but in this last order I ordered two units of the same display case. They sent me only one of them in a separate package from the rest of the order and they didn't know anything about the other one. About a month ago I contacted them to see how we could solve it, they told me that the amount would be credited to my account and to this day they still don't know anything.
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Armand R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good site on which I managed to find parts for my old scale models dating from the 80s.
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Marco F.
Rating: 5 out of 5
following a purchase from 16/08/2023
I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!
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Bill K.
Rating: 5 out of 5
following a purchase from 24/08/2023
I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.
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Dieter F.
Rating: 5 out of 5
following a purchase from 31/08/2023
Reliable delivery, well and sustainably packaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/07/2023
And it is easy to make the order the delivery was a little long but maybe because there were ferries the sto is good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 05/09/2023
Package received on time and in good condition, I already have a few models in mind that I'm interested in and I'll be sure to come back and see you. I'll be recommending your site to model makers.
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Nicola T.
Rating: 5 out of 5
following a purchase from 02/09/2023
Service was excellent but delivery was a bit slow .
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angelo M.
Rating: 2 out of 5
following a purchase from 28/08/2023
Packaging not complete with the necessary coloring as described in the product presentation
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André S.
Rating: 4 out of 5
following a purchase from 04/09/2023
Why these systematically announced delays in order preparation?
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Massimo D.
Rating: 5 out of 5
following a purchase from 22/08/2023
Well-organized and easy-to-navigate website, on-time delivery, top-notch quality of material supported by prompt assistance to customer needs. Satisfied with the transaction.
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Gerard S.
Rating: 5 out of 5
following a purchase from 28/08/2023
order well handled and adequately informed about status and shipment
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Mateusz B.
Rating: 4 out of 5
following a purchase from 14/08/2023
It took a long time to reach me.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/08/2023
Very serious arrived on time
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Erick W.
Rating: 5 out of 5
following a purchase from 10/09/2023
very good, efficient and fast.
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Kevin S.
Rating: 5 out of 5
following a purchase from 09/09/2023
I was afraid of receiving my order damaged, because the cardboard Star Wars figurine is fragile, but I received my figurine in perfect condition! And I'm very happy with it. I'm even going to place 2 more orders with you. The price is right and delivery times are very fast. So thank you very much. All the best. S.Kevin. P.S.: Please keep up the good work and always use cardboard packaging.
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Robert S.
Rating: 2 out of 5
following a purchase from 05/09/2023
Perfect delivery, but the product is not very efficient and fragile. I would not use it again.
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Jimmy C.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good
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MIGUEL F.
Rating: 5 out of 5
following a purchase from 02/09/2023
Everything was perfect. The shipping was fast and the package and its contents were in perfect condition. I actively recommend 1001hobbies.
Delivered quickly, everything was included only the box of the Gundam kit had some damage.
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rodolphe W.
Rating: 4 out of 5
following a purchase from 08/09/2023
package received, but a little late, box a little crushed, saw sent in a bubble letter, and sent by world relay, either and Normally correct, and that now there should be no problem, ro your customer.
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jacky G.
Rating: 4 out of 5
following a purchase from 01/09/2023
A good follow-up of my parcel moreover a good packing for the protection of my order nothing to say.
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