Customer reviews of 1001hobbies

4,2 /5

Based on 40 312 published reviews

5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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Comprador Verificado

Published on 13/07/2023 à 15h47 following a purchase from 19/06/2023

The product was perfect, just as I wanted it to be. It arrived on time and therefore my experience was good.

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Acquirente Verificato

Published on 13/07/2023 à 14h59 following a purchase from 02/06/2023

Accurate, on-time delivery, average prices!

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Acheteur Vérifié

Published on 13/07/2023 à 13h14 following a purchase from 02/07/2023

No worries

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Comprador Verificado

Published on 13/07/2023 à 11h51 following a purchase from 30/05/2023

Very professional

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Verifizierter Käufer

Published on 13/07/2023 à 08h01 following a purchase from 09/06/2023

I was skeptical at first, but it seems to be reputable. Shipping was a week longer than stated, but OK.

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Acheteur Vérifié

Published on 13/07/2023 à 00h34 following a purchase from 19/06/2023

Practical, fast and reliable.

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Comprador Verificado

Published on 12/07/2023 à 19h53 following a purchase from 21/06/2023

Good buying experience, everything easy and very fast. I recommend it.

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Acheteur Vérifié

Published on 12/07/2023 à 16h49 following a purchase from 26/06/2023

Very satisfied with the service and follow-up. I recommend them.

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Acheteur Vérifié

Published on 12/07/2023 à 16h30 following a purchase from 03/07/2023

Nothing to say

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Acquirente Verificato

Published on 12/07/2023 à 15h45 following a purchase from 02/07/2023

Good price for the model purchased, arrived relatively quickly with excellent packaging, a little high shipping costs.

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Acheteur Vérifié

Published on 12/07/2023 à 14h23 following a purchase from 28/06/2023

first and last experience with this merchant. my account is debited when the item is not available, the "parcel" is sent by carrier when it does not weigh 20 grams, the carrier delivers to a relay point that I did not choose in short, very bad ...

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Response from 1001hobbies Published on 17/07/2023

Hello and thank you for your feedback, which is very important to us. We are very sorry if your experience was not satisfactory. Concerning the availability of the article, it is generally indicated on our site: either it is "in stock" and available immediately", or "dispatched within XX days" in which case there is a little more waiting. Occasionally, a product is being restocked, in which case the lead time may be extended. In such a case, don't hesitate to contact our customer service department by e-mail at [email protected], who will be happy to answer you. Concerning the weight of the parcel, I'll pass on the information: indeed, a simple letter could have sufficed. Finally, concerning the choice of Mondial Relais, we can't do anything about it: it's a problem that concerns Mondial Relais and one of its relays that must have been saturated or closed, which forced you to change the address. Have a nice day!

Verified Buyer

Published on 12/07/2023 à 14h18 following a purchase from 07/06/2023

got items in sydney australia about 2 week after order, diecast aircraft as shown on site and good price

Acheteur Vérifié

Published on 12/07/2023 à 10h45 following a purchase from 31/05/2023

Received quickly and in very good condition

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Geverifieerde Koper

Published on 12/07/2023 à 08h45 following a purchase from 23/06/2023

Got what I ordered, within the specified time frame

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Verified Buyer

Published on 12/07/2023 à 08h39 following a purchase from 05/07/2023

1001 Hobbies has the fastest delivery I have seen and has a great selection of models I am very satisfied.

Verifizierter Käufer

Published on 11/07/2023 à 19h41 following a purchase from 05/06/2023

. Quite good

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Acheteur Vérifié

Published on 11/07/2023 à 16h17 following a purchase from 02/07/2023

Easy to order,fast delivery

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Acheteur Vérifié

Published on 11/07/2023 à 15h53 following a purchase from 06/07/2023

Excellent service RAS

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Acheteur Vérifié

Published on 11/07/2023 à 15h01 following a purchase from 22/06/2023

Very good service

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Comprador Verificado

Published on 11/07/2023 à 12h36 following a purchase from 03/07/2023

All ok!

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Acheteur Vérifié

Published on 11/07/2023 à 08h55 following a purchase from 15/06/2023

Easy to find, and very practical for navigating your site.

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Acheteur Vérifié

Published on 11/07/2023 à 01h51 following a purchase from 30/06/2023

Fine

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Acheteur Vérifié

Published on 10/07/2023 à 17h10 following a purchase from 28/06/2023

Orders always honored and deadlines met.

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Acheteur Vérifié

Published on 10/07/2023 à 16h37 following a purchase from 06/07/2023

Ordered Thursday morning received Saturday morning ...

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Acheteur Vérifié

Published on 10/07/2023 à 14h44 following a purchase from 24/06/2023

Delay a little long but nevertheless correct

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Acheteur Vérifié

Published on 10/07/2023 à 12h49 following a purchase from 11/06/2023

perfect

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Verified Buyer

Published on 10/07/2023 à 11h46 following a purchase from 28/02/2023

There was some confusion regarding my order of over 10 figures, and the order ended up being separated into several, but the staff were polite and patient throughout our correspondence. The issues were solved and the figures have all now arrived well packaged, and look great on display. I’ll definitely be using 1001 for my figures going forward.

Acheteur Vérifié

Published on 10/07/2023 à 06h55 following a purchase from 26/06/2023

Bonjour , maquette commander sans problème , le seul soucis c'est le temps d'attente pour la livraison presque 15 jours alors que d'autre site livre entre deux et 5 jours maxi même les Belges livre plus vite . si non a part cela on est prévenue de l'arrivée du colis si non un bon site de maquette qui reste pas donner niveau prix.

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Verified Buyer

Published on 10/07/2023 à 03h12 following a purchase from 06/06/2023

The product was exactly as expected and I greatly appreciated the quality and speed of service.

Acheteur Vérifié

Published on 10/07/2023 à 02h53 following a purchase from 05/07/2023

Too beautiful, express delivery impeccable package Otherwise after 2 hours of patience the result is superb shiny and very detailed it's not big well smaller than I had imagined but it's class I love it

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Acheteur Vérifié

Published on 10/07/2023 à 00h15 following a purchase from 04/07/2023

Item delivered within 48 hours. Price, selection, availability are top notch. I highly recommend this site. To be perfect, it would be wise to indicate on the model sheet the references of the paints to be used.

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Verifizierter Käufer

Published on 09/07/2023 à 23h41 following a purchase from 05/07/2023

Fast shipping :) and great packaged goods I can really only recommend I will gladly shop here again

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Acheteur Vérifié

Published on 09/07/2023 à 21h25 following a purchase from 05/06/2023

Niquel, order delivered within the advertised number of days

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Verified Buyer

Published on 09/07/2023 à 21h04 following a purchase from 26/06/2023

Turnaround time was very good, even with most of the order being in the1-2 week shipping window. Packing was good, contents arrived safely, exterior box took a couple of hits.

Acheteur Vérifié

Published on 09/07/2023 à 20h45 following a purchase from 23/06/2023

Nothing in particular to report, despite a slight delay in delivery

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Acheteur Vérifié

Published on 09/07/2023 à 18h36 following a purchase from 25/06/2023

Too bad there wasn't a notification that the product purchased was out of stock. Then, good communication from the team. Once the product was available, fast delivery.

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Acheteur Vérifié

Published on 09/07/2023 à 18h35 following a purchase from 05/07/2023

The box ordered (as described) arrived 2 days early at the relay point. T;Bien

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Comprador Verificado

Published on 09/07/2023 à 17h55 following a purchase from 21/06/2023

I've bought from your company a number of times and you haven't as yet let me down. Prices and service are second to none. Keep up the good work

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Acheteur Vérifié

Published on 09/07/2023 à 17h22 following a purchase from 20/06/2023

Fairly fast and well informed about follow-up

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Acheteur Vérifié

Published on 09/07/2023 à 16h06 following a purchase from 04/07/2023

Very good

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