English 
G
Rating: 4 out of 5
Neatly delivered
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 312 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
OK GOOD PERFORMANCE
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A
Rating: 5 out of 5
very nice model and good functionality and well realized
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G
Rating: 5 out of 5
Well taken care of, good guidance and handling
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A
Rating: 5 out of 5
Excellent
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V
Rating: 4 out of 5
Impeccable goods, accurately packaged, only the shipping could be a little faster!
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G
Rating: 5 out of 5
Very nice goodies! Fast delivery. Absolutely great! I will definitely be ordering from them again.
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V
Rating: 5 out of 5
Appreciate the service and stock:)
A
Rating: 4 out of 5
Delivery a little long, products in conformity, serious site qualitative products
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C
Rating: 5 out of 5
The order was perfect, well packaged, I had to wait because it was a pre-order, but it arrived earlier than estimated once it was shipped.
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A
Rating: 5 out of 5
Nickel pro
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A
Rating: 5 out of 5
Nickel
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A
Rating: 2 out of 5
interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....
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Response from 1001hobbies
Hello, thank you for your message. I'm sorry if the person was unable to help you. I'll pass on the information to customer service. Anyway, thank you for your feedback and have a nice day.
V
Rating: 5 out of 5
The company is very good at customer service
G
Rating: 4 out of 5
Good
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V
Rating: 4 out of 5
Bit slow in getting to me
C
Rating: 2 out of 5
The order has taken a month to arrive.
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Response from 1001hobbies
Hello, thank you for your message. Your comments are important to us. I see that indeed one of the products was on order and the shipment was in economy mode, which explains the longer delivery times. I am sorry that it did not live up to your expectations. Have a nice day.
A
Rating: 4 out of 5
I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).
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A
Rating: 5 out of 5
fast service and especially fast shipping in Canada
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A
Rating: 4 out of 5
A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I don't have an opinion!
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A
Rating: 4 out of 5
How do I access my customer account?
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A
Rating: 5 out of 5
Less well executed than their Japanese counterparts from the same brand.
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V
Rating: 5 out of 5
Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️
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Response from 1001hobbies
Hello, thanks a lot for your message! We're pleased to know everything went well. Have a great day!
V
Rating: 5 out of 5
Excellent five star plus service, and product fine.
V
Rating: 2 out of 5
Broken, bent goods....
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Response from 1001hobbies
Hello, We thank you for this information and apologize. Please believe that this type of incident is very unpleasant for us. In order to clarify and resolve this incident, we ask you for photos ... we ask you for photos. We will get in touch with our supplier, to respond favorably to your request as soon as possible. In the expectation of your answer Sincerely [email protected]
C
Rating: 5 out of 5
The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.
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A
Rating: 4 out of 5
Very long delivery times
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V
Rating: 5 out of 5
Great quality and very unique military figures with great service.
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!
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V
Rating: 4 out of 5
All good, only the shipping could be faster.
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A
Rating: 5 out of 5
Very functional site High level of overall service I highly recommend it
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V
Rating: 5 out of 5
Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.
A
Rating: 5 out of 5
Perfect for me
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G
Rating: 5 out of 5
fast, correct, very good information about the delivery and well packed Perfect so!
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V
Rating: 5 out of 5
The delivery time was first rate. Coming from France was as fast as arriving domestically. Tres Bien!
V
Rating: 5 out of 5
Fast shipping and very accurate product. Definitely doing business with them again
A
Rating: 5 out of 5
merchandise conforms to what I want, thank you
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