Customer reviews of 1001hobbies

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Acquirente Verificato

Rating: 5 out of 5

Published on 11/02/2023 à 23h07 following a purchase from 16/01/2023

Fast delivery.

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Acquirente Verificato

Rating: 5 out of 5

Published on 11/02/2023 à 22h04 following a purchase from 10/01/2023

Excellent seller, accurate and punctual.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 11/02/2023 à 20h01 following a purchase from 10/01/2023

I am very happy, I enjoy my car very much, very fast delivery, they are reliable

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Verified Buyer

Rating: 5 out of 5

Published on 11/02/2023 à 19h45 following a purchase from 17/01/2023

Website and ordering process easy to use and order delivered expeditiously.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 11/02/2023 à 14h53 following a purchase from 30/11/2022

order of 4 boxes on 30/11/2023 received on 05/02/2024: 2 boxes .... more than 2 months of delivery for 50% of the order - very variable customer service of the incompetent who refers me to his superior why? moreover not of recall ... on the other hand a lady "laure" which is décarcasse to remedy all the problems (it is for her that I put the 2nd etoile) the negative: your problems of approvals and your high prices the positive: choice important and convivial site good day

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Response from 1001hobbies Published on 13/02/2023

Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We will pass on your message to Laure ;) We're terribly sorry for the situation. We'll make a note of it to improve our customer service. We wish you an excellent day. 1001hobbies customer service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 11/02/2023 à 13h35 following a purchase from 03/02/2023

Everything top !

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/02/2023 à 13h05 following a purchase from 02/02/2023

On all these points, you have satisfied me, thank you.

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Acquirente Verificato

Rating: 4 out of 5

Published on 11/02/2023 à 13h05 following a purchase from 30/01/2023

All good

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Verified Buyer

Rating: 5 out of 5

Published on 11/02/2023 à 12h41 following a purchase from 24/01/2023

Excellent service, could not be faulted, thanks.

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Verified Buyer

Rating: 5 out of 5

Published on 11/02/2023 à 05h36 following a purchase from 06/01/2023

1001 Hobbies has items in stock which I need and has reasonable delivery times.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 10/02/2023 à 22h32 following a purchase from 13/01/2023

everything perfect

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Acquirente Verificato

Rating: 5 out of 5

Published on 10/02/2023 à 20h57 following a purchase from 07/01/2023

okay article

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Verified Buyer

Rating: 4 out of 5

Published on 10/02/2023 à 20h53 following a purchase from 13/12/2022

I got it as ordered. Took a little while longer given i ordered in high volume time and i live in the USA, but would do so again with no worries.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 10/02/2023 à 17h43 following a purchase from 30/01/2023

Super happy with my purchases. Price wise maybe not the cheapest but if you like something then that is less important. Well packaged and a bit patient with delivery.

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Verified Buyer

Rating: 2 out of 5

Published on 10/02/2023 à 17h32 following a purchase from 17/01/2023

bought decals as they were advertised to include Omani airforce, received package with decals for KSA and others, no Omani insignia. Considering the cost and time waited this is very poor and does not match the advertised goods. Also drives from France. Rubbish.

Response from 1001hobbies Published on 13/02/2023

Dear customer, Thank you for your comment. Your opinion is very important to us. We're terribly sorry to hear about this situation. Can you contact our customer service on [email protected] explaining the situation ? Thanks a lot!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/02/2023 à 16h00 following a purchase from 01/02/2023

Easy navigation on the site, very efficient and fast delivery, I'm very happy with it, compliant contents and cheaper than the manufacturer's official site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/02/2023 à 15h20 following a purchase from 02/02/2023

Everything is perfect No nasty surprises

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Geverifieerde Koper

Rating: 4 out of 5

Published on 10/02/2023 à 15h10 following a purchase from 31/01/2023

delivered on time

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Verified Buyer

Rating: 5 out of 5

Published on 10/02/2023 à 13h42 following a purchase from 31/12/2022

The site eas easy to navigate through, found what I was looking for quickly.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 10/02/2023 à 12h52 following a purchase from 01/02/2023

Delivered quickly and received a perfect product.

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Verified Buyer

Rating: 5 out of 5

Published on 10/02/2023 à 02h33 following a purchase from 02/01/2023

Ok I didn't know at first where these guys where located, turns out I think France?, but that doesn't matter much because they shipped my order super fast, faster than China anyway, no really these guys are good, and pack their stuff very well, I will buy from them again, I've been in the business 40 years and know a good supplier when I see one!!!

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Verified Buyer

Rating: 5 out of 5

Published on 09/02/2023 à 21h03 following a purchase from 30/01/2023

I received my order - two tins of Revell paint - on the very same day that I was previously informed. Excellent selection, great service and timely delivery, so nothing to complain about.
I recommend 1001 Hobbies to my fellow modellers, and will definitely order from you again.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/02/2023 à 21h00 following a purchase from 12/01/2023

Everything is fine!

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Acquirente Verificato

Rating: 2 out of 5

Published on 09/02/2023 à 20h15 following a purchase from 08/01/2023

Nice products but very very slow express shipping unacceptable ... I will buy somewhere else

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Response from 1001hobbies Published on 13/02/2023

Hi, thank you for your message. We will take your comment into consideration. I see that the order was placed on January 8 and was delivered on January 19, 11 days later. I am sorry that you were not satisfied with this delay. I would like to draw your attention to the fact that one of the items was clearly marked as "shipped within 1 week," and unfortunately, these delays are not compressible. Thank you for your understanding.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/02/2023 à 19h47 following a purchase from 02/11/2022

The Super Connie arrived quickly, well packaged and in perfect condition :-) I am completely satisfied.

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/02/2023 à 18h50 following a purchase from 03/02/2023

Fast shipping, item 1 to 1 as described. So everything is fine.

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Acquirente Verificato

Rating: 5 out of 5

Published on 09/02/2023 à 16h17 following a purchase from 01/02/2023

Everything okay, very good.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 09/02/2023 à 15h17 following a purchase from 01/02/2023

Packing fine and delivered quickly

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Geverifieerde Koper

Rating: 5 out of 5

Published on 09/02/2023 à 15h06 following a purchase from 02/02/2023

Good price , fast delivery , *****

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Verified Buyer

Rating: 2 out of 5

Published on 09/02/2023 à 14h05 following a purchase from 10/01/2023

Delivery package quality poor! Box arrived, squashed, creased with a big dent in the side!

Response from 1001hobbies Published on 13/02/2023

Hello, Thank you for your comment. We regret this incident and apologize to you for this situation beyond our control. Our customer service team will be happy to assist you. Can you send us pictures of the package to [email protected] ? Thanks a lot,

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Comprador Verificado

Rating: 2 out of 5

Published on 09/02/2023 à 12h35 following a purchase from 20/01/2023

I find the price of shipping expensive and slow and it took me 18 days.

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Response from 1001hobbies Published on 13/02/2023

Hello, thank you for your message so important to us. We will take into account your comments to improve our services. Good day and see you soon

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Verifizierter Käufer

Rating: 5 out of 5

Published on 09/02/2023 à 11h40 following a purchase from 29/01/2023

Everything is fine!

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Verified Buyer

Rating: 5 out of 5

Published on 08/02/2023 à 23h10 following a purchase from 23/01/2023

Excellent items, delivered on time, review pages.
I would recommend this website to others.

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Comprador Verificado

Rating: 5 out of 5

Published on 08/02/2023 à 22h17 following a purchase from 06/01/2023

The order arrived before the date indicated. Everything was perfect

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Comprador Verificado

Rating: 5 out of 5

Published on 08/02/2023 à 17h16 following a purchase from 27/01/2023

Very fast and well packaged

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Verifizierter Käufer

Rating: 5 out of 5

Published on 08/02/2023 à 13h13 following a purchase from 21/12/2022

I am very satisfied with all the items I ordered, they meet my expectations exactly and everything matched the description. However, the delivery time was a lot longer than stated. That didn't bother me in this case. But if you rely on this information, it's not so nice.

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Comprador Verificado

Rating: 4 out of 5

Published on 07/02/2023 à 20h56 following a purchase from 29/01/2023

The product is as expected. The delivery time is somewhat longer than usual since they send the product from France. In my case it took a week.

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Comprador Verificado

Rating: 5 out of 5

Published on 07/02/2023 à 19h58 following a purchase from 29/12/2022

Everything perfect

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/02/2023 à 15h16 following a purchase from 02/02/2023

Fast and trouble-free

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/02/2023 à 13h57 following a purchase from 18/01/2023

I appreciated the fact that I was kept informed of the delay in delivery of the balance of my order. The delivery was careful and the packages corresponded to what I had requested, all well packaged and protected. Your site is pleasant to look at, but the only downside is that when you want to re-enact a battle, there are never any dead or wounded soldiers in the figurines; it's a shame for reality. Otherwise, I'm very satisfied.

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