Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 315 published reviews
5 25,4k 63% 4 6 444 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Excellent
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good service!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 12/12/2022
As it was my first order from you, I can only rate it as good. They also responded well to my inquiry when I was unsure about the product. The only thing that could have been a criminal offense was the way the delivery service dropped off the shipment.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
No problem thanks Jean Louis
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Verified Buyer
Rating: 5 out of 5
following a purchase from 12/12/2022
Quality prompt delivery. Kept me informed on delivery progressy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
you can't choose your delivery address
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Excellent service.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/12/2022
An honorable solution is also applied in the event of problems caused by external partners.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/12/2022
Very happy with my experience
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 09/12/2022
Fantastic service!
A
Acquirente Verificato
Rating: 5 out of 5
following a purchase from 13/12/2022
All perfect, the only note is that I received emails of the delivery made before it really was and that customer service does not respond immediately, but still everything went well.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/11/2022
Good prices and fast delivery. Everything is delivered nicely very satisfied
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 21/11/2022
good info and lots of offerings
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/12/2022
Fast and packaging well done, I recommend it
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Order placed on 20/11/2022. My phone calls are in vain because nobody answers and my emails remain unanswered too! How to make oneself heard ??? How can I cancel an order without a contact person?
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/12/2022
Easy navigation,numerous items,fast shipping
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Fast and well packaged, arrived on time for Christmas
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Perfect delivery and material I recommend, very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
I didn't give 5 stars because everything is perfect except for the paint pots. You have to remove the label you put on them to see the color code reference ( x or xf...) on the Tamiya pots.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
very good tracking of my parcel shipped quickly. fast delivery and call of the deliveryman before delivery (great) article ordered very good quality. thank you and happy holidays
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/12/2022
Easy order processing and delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Very good, impeccable service, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
SIMPLE AND EFFECTIVE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Well received.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/10/2022
What I wanted.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2022
Products appear to be available but finally sold out No refunds, only credit notes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
No worries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Very satisfied, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
As there is no 1/400 Heller model of the Mistral helicopter transport. The 1/700 Wasp helicopter carrier completes the Heller naval collection with this latest-generation ship, without overwriting it, unlike the same 1/350 model.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good service and order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Excellent site for all lovers of model making and the Geek universe! Excellent order tracking and the entire 1001Hobbies team is very friendly and attentive to customer needs. I recommend without hesitation
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 12/12/2022
Easy search with open search function
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
No worries. Fast shipment corresponding to the information.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 17/11/2022
Very slow shipping product not up to the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Thank you, the parcel was received on time and I wish you a very happy holiday.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
G
Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/12/2022
Package was 2 weeks in transit. Already sent message 2x but never had response. Very bad!
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Response from 1001hobbies
Thank you for your message. We are sorry if you were not completely satisfied. You had chosen the option of shipping by global relay, which is particularly congested during this period. However, the package was available at the relay point from December 16, so it took 11 days for the package to arrive, which is indeed longer than the usual time. I do not know how long it will take to get my package to the relay point, but it remains a cheap solution that unfortunately is not considered a priority, and these variations are common. Have a nice day.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 12/12/2022
Lots of choice
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
perfect, the parcel perfectly packed, fairly short delivery time.
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
very nice model, can't wait to build it
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Response from 1001hobbies
Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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