Customer reviews of 1001hobbies

Package well packed, delivered on time.

As for everything you have!!!!

Delivered on time, well packaged and good communication.

Delivery not as fast as I am used to with amazon The product while delivered in order and without damage, highlighted an outrageously poor product that should never be in any catalog. If we then compare it to tamiya or italeri or Revell for the same cost. The company that built the model I requested made a very bad product.

All good, very good transaction.

Great!

All very good and perfect

Top quality material

Fast shipping and order processing. Product conforms to specifications.
However, no protective packaging other than the manufacturer's over-carton (on which an illustration of the product and its specifications are printed). This type of cardboard (very common for tamashii nation products, for example) wraps the packaging as tightly as possible and serves essentially as storage protection. It is insufficient for protection during transport. In the event of a shock, the box is directly damaged, as was the case when the parcel was knocked about during delivery: hole in the over-carton; the cardboard diorama inside is punctured; the box is a mess, with one piece slightly damaged. Finally, 1001 Hobbies has applied sealing tape to the over-carton. It's a good idea, but it's impossible to remove it without damaging the illustration. Frankly, for an action figure at this price, it's a real pain. I know more than one fussy collector who would have lost it.
It's a good thing CCS has protected its product so well, the figure is intact. That's the main thing, and too bad for the battered packaging, I can live with that.

Lots of products and lots of information to be found.

excellent service fast and accurate recommended

delivered on time, item conforms, very good packaging, impeccable

I am very satisfied. I will continue to buy from you.

Perfect RAS

Well cared for

Excellent service

I am satisfied from one end to the other..telepphone.commande.et suivi.merci

Came very quickly, very easy to use website

Very happy with 1001hobbies. But to the attention of suppliers, they should not put on their presentations figurines that do not exist in the box, or at least clearly indicate it. Thank you.

serious site and great products

Professional, convenient and always there if clarification is needed. Very good indeed!

Easy to use the web site and order. The item was delivered when advised.

Very good

Perfect. Very responsive sales department.
Beware, however, of the packaging used, which is still not very suitable for the products dispatched.

all good, I received what I purchased

This is actually a French website with a Dutch front door. The people at customer service speak English (a little hard to understand), and when I sent an email in Dutch I got a reply back in German.
I ordered a package including 3 paints, one of which was spoiled. Initially I did not receive an email with a tracking code, hence contact with customer service (was then quickly resolved). Delivery took too long. May have had to do with the passing of Queen Elizabeth.

Fast and always kept me informed about the shipment

nothing to say impeccable

Goods were well packaged and arrived at the specified time, so all good. Hope the pre-ordered goods go just as well!

After a mistake with the first order, my paints arrived as requested

Order and shipping were fast. Efficient, nothing to say.

Despite a problem with my order, the team's responsiveness and handling of the problem was perfect.

Everything perfect as always. Very attentive staff, fast shipping and no problems. totally recommendable.

Ideal transaction! A+++++

Everything went really smooth and I got my package on time.

was fine

DEFINITELY QUALITY ITEMS AND WELL PACKAGED. NAVIGATION IS NOT SUPER EASY. ASSISTANCE I HAVE NEVER USED IT

Very good even if a little expensive

All is ok

Excellent service, very fast delivery in 24h. Perfect.