1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Fast delivery, information about the tracking number was given to me over the phone by a very friendly, attentive and efficient interlocutor. Thank you for your service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Hello, 1 article blocked the order (more than 1 month) because not available. Their e-mail doesn't work. On the other hand, very good customer service on the phone, the problem was solved in 5 minutes. Serious site, compliant order.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/12/2021
The communication was great and a few weeks later the order arrived, with the occasional email apologizing for the wait. But all in all I am very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
received a little late... but otherwise compliant
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2022
Easy navigation, My car came in sooner than expected overall no complaints
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/01/2022
No problems very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
perfect, with one small remark: for Tamiya paint pots, the product precaution label hides the paint references.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/12/2021
Extremely disappointed. Ordered ten days before Christmas, I paid the full price to have the guarantee of receiving my package in time .... but Chronopost decided to return the package to sender for no reason!
So I called 1001hobbies, who offered to return the parcel to me as soon as they received it... I finally received my parcel, more than 3 weeks late, but above all with the model without the starter kit initially requested.
There was no commercial gesture, and I had to ask again and again to be reimbursed at least the difference in price between the model initially ordered and the one finally received!
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Unfortunately the period was very complicated for us Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2021
The wait was long, longer than declared when ordering, but the order did arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Nothing more to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Package delivered on time. Price for a top force Evo defies all competition!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Complete, easy-to-use site with a good description and follow-up.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 12/01/2022
Good product, fast shipping, thank you again and again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/12/2021
This is my first time with this retailer and I'm very impressed.Tgere was constant contact throughout re the status of my order,and it arrived quickly and in perfect condition.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/12/2021
They sent me an incomplete product, manufacturer's problem not 1001 Hobbies, and they exchanged the product without problems. As a negative, the communication was a bit slow, understandable for the period in which the order occurred.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/12/2021
Product purchased OK. Shipping to be reverified, purchase made near Christmas.....
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 12/01/2022
Prompt delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2021
My order was not honoured and I had to ask for a refund several times.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast delivery, good track data
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/01/2022
Different product as advertised. Not the old die cut kit which I wanted. The newer laser cut kit was send.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
Nice because I found what I was looking for quickly, a suitable delivery cost, on the other hand the price of the models is much more expensive than on other equally serious sites in France, even on sale...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Excellent service products and delivery everything ok
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/12/2021
All good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2021
Product shipped on time, suitable packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2021
Order "blocked" because of a product that was waiting for a supplier. Call to after-sales service who unblocked the order immediately. After-sales service available, easy to contact, and attentive.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2021
I still have not received my order of 29 /12. Everything was available except for one product available in 2-4 weeks. Not even sent in 2 packages. I sent an email recently and as luck would have it, they sent part of the order after 3 weeks of waiting. Dissatisfied. But delays can happen in these times. Next time I'll go to a physical store...
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 26/12/2021
Somewhat long delivery time for items supposedly in stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/12/2021
Info that is not up to date on the site regarding the availability of items that put me in the sea.... for Christmas when you have to announce to your child that he will not have the long awaited gift.... and of course without giving any info .. thank you 1001 hobbies to display only positive comments after customer service easy to reach. It rocks the review
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/12/2021
The product arrived well packaged and in a reasonable amount of time. Some parts of the kit came detached from their grill, but I understand that is a manufacturer's issue.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
I had tried to get this product for over a year from the usual sources and none of them could supply it. I found 1001hobbies on the internet and they showed stock availability so I placed an order. Imagine my surprise when it arrived from Paris! It took awhile to ship by I had already waited a year on backorder with a domestic supplier, so it was like a rush order to me!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/12/2021
Everything was great and delivered as promised. Only the shipping time took a relatively long two weeks. Otherwise I will be happy to order again in the future.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/01/2022
Good experience, except that it was in the post office for 4 days without moving.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good site easy to use, good fast delivery, good all round service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/12/2021
Had what I needed when no else did.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2021
All correct
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 11/12/2021
The boat has finally arrived,had to wait a long time ...but whether my grandson has already made the boat I do not know.We have to wait until we have been with him
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Very good contact, fast delivery...perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Good evening, I have received the order I placed on your site and the delivery man delivered to the address I gave when I placed the order. What's more, I know that the models I received were good and the boxes were well packed.
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