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V
Rating: 5 out of 5
delivered quickly, as described, top
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Good but no precise delivery date
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G
Rating: 5 out of 5
All went well.
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G
Rating: 4 out of 5
Clearly quickly found what I was looking for.
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A
Rating: 4 out of 5
Delivery too late but good quality products
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C
Rating: 4 out of 5
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G
Rating: 2 out of 5
Order was delivered more than a week late. Delivery times are not correct at all.
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V
Rating: 2 out of 5
Original order went missing, but they did re-send the order, but too late for Christmas. Inadequate communication from the start from 1001hobbies, which left us anxious for the 5 weeks between our order and eventual delivery, but we did receive our parcel in the end, containing a model which promises to be very exciting. I still don't know the reason for the delay, as my several messages to them have gone without reply. I guess they were busier than anticipated this year.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
V
Rating: 5 out of 5
I bought the Paris map puzzle as a gift, shipped to California. It arrived promptly and was a huge hit! I wasn’t all that confident about an international purchase but it all worked great.
A
Rating: 5 out of 5
Very good site and very good article nothing more to say
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A
Rating: 5 out of 5
expedition rapide je suis satisfait un seul reproche les coin du carton légerement abimé les petites helice detachez de la grappe puit disparu helice le rotor de helicoptaire meme chose disparu se sont des pièces si fragile et petite je suis tres décu jait des petits pinceaux a comandé je reflechi ,?,? mr deonne marcel
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G
Rating: 5 out of 5
Fast and clear service
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V
Rating: 5 out of 5
All very sraightforward. Item cheaper than on most other sites and, considering the current pandemic and a shipment from the EU, was delivered very quickly.
A
Rating: 5 out of 5
A perfect first! Nothing to say but thank you!
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A
Rating: 5 out of 5
Fast.......even better package arrived ahead of schedule! Congratulations!
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G
Rating: 5 out of 5
Outstanding client service. Quick delivery and rapid, trouble-free resolution of a minor error in the order. Thank you.
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A
Rating: 5 out of 5
Fast follow-up and compliance
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V
Rating: 5 out of 5
Item arrived in a timely manner and as described.
V
Rating: 4 out of 5
Super great backpack from Loungefly. Very good quality. Shipping a little too long. Therefore only 4 stars.
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V
Rating: 5 out of 5
Everything worked out great. always happy to return. mfg.Jan ️
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C
Rating: 4 out of 5
The site is very complete and easy to navigate. The desired items are easily accessed. The service is correct and the shipping is fast. Another very different issue, and in which the store is not to blame, is in the quality of the kit which is absolutely awful, with numerous burrs, the fit and adjustment between the pieces is horrible and the quality of these leaves much to be desired. Anyway, I will try to build this Polikarpov I16, type 5, in the best way and applying body putty very generously.
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A
Rating: 4 out of 5
Good follow-up, a few days wait due to a supplier (tamiya)
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V
Rating: 5 out of 5
Thanks to this car model an indulge myself purchase, one more good decisions for my bucket list. Nothing wrong with this unless left Hand Drive is an issue with a French car!!
Or one body mounted mirror on the left side! Oh , and there is a black plastic mounting board with 4 chunky connections to the car. Easily removed but a black car on a black background with such substantial fixings.....it may be generic and I don't know what alternatives there might be, but overtopping the under IMHO...worth a mention? Thankyou.
Or one body mounted mirror on the left side! Oh , and there is a black plastic mounting board with 4 chunky connections to the car. Easily removed but a black car on a black background with such substantial fixings.....it may be generic and I don't know what alternatives there might be, but overtopping the under IMHO...worth a mention? Thankyou.
A
Rating: 5 out of 5
excellent site with a wide range of models
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A
Rating: 5 out of 5
Pleasant and functional website , fast service , careful packaging , nothing to complain about , Only one regret , I would like more 28 mm figurines and 1/56 vehicles (Bolt action or other) .
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A
Rating: 5 out of 5
Perfect delivery. Wide choice of even rare models! We recommend it!
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V
Rating: 2 out of 5
I ordered a submarine model for my son for Christmas ordering the recommend paints that were listed against the model. When my son opened the box to start to build the model on Boxing Day, we discovered that only one of the paints recommended was correct and I’d wasted £22 on needless paints!
I have written to complain and heard nothing back. Won’t be using again.
I have written to complain and heard nothing back. Won’t be using again.
Response from 1001hobbies
Hello, Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you. see you soon https://www.1001hobbies.co.uk/
A
Rating: 5 out of 5
Very satisfied with the site many references paint what I ordered fast delivery and excellent tracking of the order very good experience
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A
Rating: 5 out of 5
very fast delivery perfect order
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A
Rating: 5 out of 5
Easy to place orders on the site, delivery is fast and true to order.
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C
Rating: 4 out of 5
The navigation through the mobile regular. The delivery, although it was a little late but it arrived on time and the product was perfect.
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A
Rating: 5 out of 5
No problems with delivery or order, I'm extremely satisfied.
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A
Rating: 5 out of 5
Practical and well-stocked site. Fast delivery.
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V
Rating: 2 out of 5
I’m only giving 2 stars because the items were fine when they eventually arrived. Listed as 3-5 days delivery, they arrived after 13 days. They don’t answer the phone or answer emails. I paid extra to use PayPal, and extra for gift wrapping. The gift wrapping was appalling. Items arrived too late to give as an Xmas present. I won’t be using this company again.
V
Rating: 5 out of 5
Very happy with the service. Received all items ordered in perfect condition and in a reasonable amount of time. Will use them again.
A
Rating: 5 out of 5
Well stocked, clear portal, accurate and fast service.
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A
Rating: 4 out of 5
On time agreed, material is good and arrived in good condition
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A
Rating: 5 out of 5
I purchased 4 1/24 model car kits, they were delivered intact in time for Christmas and the shipment was tracked step by step. Thank you!
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G
Rating: 5 out of 5
Good delivery, on time and the site is easy to use.
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A
Rating: 4 out of 5
well-prepared site with easy-to-use navigation
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