Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
My husband is delighted! It and fane of model to very soon for a new order
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/09/2021
Received delivery well and quickly.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/09/2021
the 1/48 scale pilot I spent $21 on did not even fit in the 1/48 scale model I was building. At least they sent it quickly.
Response from 1001hobbies
Hello,
Thank you for your comment and we apologise for the delay. We regret your disappointment and assure you that this type of feedback is very important to us. We are forwarding this information to our purchasing department today, who will send it to our supplier.
Thank you for your time
Thank you for your time,
1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
bonsoir impec rien a redire cordialement Herve
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Thank you; perfect service!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2021
All correct and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
Very well packaged, fast delivery, delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
very good site, fast shipping, very good product.merci
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2021
Surprised. Fast and efficient
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
The navigation on your site is sometimes complicated. Nothing to say about the delivery, perfect. Customer service, I have two experiences two boxes where parts were missing, one box was changed, nothing for the other. so half satisfied. Still a little expensive but a lot of choice. I will return.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/08/2021
To continue this way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Thank you for your professionalism
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/09/2021
Good site, intuitive. The shipment arrived on time.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2021
Excellent service and information throughout the whole process.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 07/09/2021
Super fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/09/2021
Hello, the decal sheet was folded in half in the envelope, just where I'm interested in two of the four designs.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
Very good, fast efficient and lots of choice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2021
Really nice parts,you guys ROCK!
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/07/2021
Everything is fine!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/09/2021
Competitively priced and quick delivery. Excellent.
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 05/09/2021
They sent me the model with insufficient protection, and the box arrived to me quite squashed and with a huge hole. The boxes of the scale models are not very resistant cardboard, if you don't put that box in a more resistant external one, the "careful" guys of Correos or the parcel companies can crush the package quite a lot. I informed 1001hobbies of the incident and so far I have no answer.
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Response from 1001hobbies
Hello, Thank you for your comment and we apologize for the delay. We are sorry for your disappointment and we assure you that this kind of feedback is very important to us. We are forwarding this information to our purchasing department today and they will forward it to our supplier.
Thank you for your time Thank you for your time, 1001hobbies Customer Service.

C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
VERY GOOD EXPERIENCE, SAFE AND HONEST SELLER, THANK YOU VERY MUCH.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 05/09/2021
good and fast delivery
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/08/2021
Very good, impeccable service, smooth and safe online shop. I recommend it
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/08/2021
Delivery time a little long. Otherwise great, item as described. Gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
well received thank you
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/07/2021
Formal website and fast delivery.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/06/2021
Everything top
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/08/2021
Great!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Order received, compliant and on time. No complaints
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/06/2021
Can frequently get models that others don't have. Great selection.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/07/2021
All good, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
Precise explanations, follow-up by e-mail, very good. Order completed without a hitch. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2021
As ordered!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Nickel
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 19/06/2021
Everything is ok! Thank you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/08/2021
All good took a little while but understandably due to customs and lack of lorry drivers.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 22/07/2021
i have no complaints on this score, the delivery was extremely good.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
No problem delivery well packed and fast thank you
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
The delivery was correct and very fast, faster than I expected.
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