Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Easy search, wide choice, well delivered with Colissimo.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
puzzle arrived pretty quickly, considering it was international shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Fast and well packaged, no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
good delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
Excellent service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2021
communication and zero deadlines were not met but I still received my bust and I'm happy.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We offer you free shipping on your next order: please use the code portgratuit25. 1001hobbies customer service.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 17/05/2021
Great da I was able to order a Yak 52, a nonetheless not very common model. Delivered quickly and a nice kit, having printed the parts in a good mold. Fitting is also good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2021
in the defeated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Total satisfaction on all counts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Order shipped very quickly and received on time.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/05/2021
The contents of the consignment were as requested. However, the delivery itself left a lot to be desired - not clear for what reason - nevertheless, if required again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
No problems navigating the site, good communication.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/05/2021
Order delivered very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2021
Reasonable delivery time this time. Order complete.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/05/2021
Very satisfied, and order arrived quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2021
Models received fairly quickly and in good condition
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/05/2021
All ok
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/04/2021
I am fully satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
Excellent service.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 22/03/2021
It took a little longer to send but the goods arrived very quickly. Everything was great. Thenke!!!
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 05/05/2021
Product in order. Customer service poorly accessible. Answering machine not in Dutch. Time between ordering and receiving far too long. When you ask a question on the site you get no answer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
The product is as described and of good quality This is my second order and I recommend this site, personally I would recommend other items.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/05/2021
I am very happy with this company. The models are excellent and the service I received is hassle free and also excellent. Is am very happy dealing with them
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Verified Buyer
Rating: 5 out of 5
following a purchase from 13/05/2021
Fabulous service and I will definately use their services again. I just ordered a Flying Colors Detail Decal sheet for a Boeing 707 320B/C model aircraft in 1/144 scale. I did not think I could get such an item but amazingly 1001 do sell them. 1001 stock some real gems that you cant get anywhere else. Many thanks.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Impeccable. A wide choice and quality products
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 14/05/2021
prompt shipment as requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
No problem at all
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2021
I had delivery problems and they solved the problem very quickly and very efficiently. The material received was impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
no French instructions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Very fair price compared to other sites, impeccable packaging and very fast delivery... Very good.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/05/2021
Super quality and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2021
1001 hobbies has rectified its error, so all went well in this catch-up delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/05/2021
This site is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Ok well received fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2021
The only tracking information provided to the customer is the payment receipt, the arrival of the parcel at the delivery point and the collection of the parcel from the delivery point. The order processing time is very long (it's certainly advertised)... so long that items in stock when the order is confirmed are no longer in stock when the order is prepared. And the customer receives no information. 1001hobbies offers RC items that I can't find on other sites in France... This state of affairs should not lead to a lack of information for the customer.
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Response from 1001hobbies
Hello, Thank you for your comment. To thank you for your loyalty, we are offering you free shipping on your next order to show you that this delay is not representative of the services we offer. To do this, please use the code PORTGRATUIT25.
To do so, please use the code PORTGRATUIT25. 1001 Hobbies Customer Service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2021
Quick service, well packaged and prompt delivery from Europe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2021
Very good product
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Verified Buyer
Rating: 5 out of 5
following a purchase from 15/05/2021
Great service I would order from this company again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
Fast, well-protected shipment.
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