Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Easy to find what you want
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2021
good, correct, fast. You can order with complete peace of mind
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
very good
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/04/2021
Everything was very clear and well structured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
gift received quickly and correctly
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/05/2021
My experience with you has been excellent in all aspects, thank you for your efficiency.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/05/2021
I was very happy with the service and the product, however, the import duty stung a bit, but only reason I didn’t give 5 stars is that the wife found out and I was in the naughty corner for the rest of the evening.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/05/2021
Service is good! Shipping can be expensive!
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 04/05/2021
Fast delivery lots of choice
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2021
Excellent service, items packaged in good order to protect them in post, recommended company to buy from
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Second order was quick and trouble-free.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2021
Just started using 1001 hobbies all good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Order very good Delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
I had trouble finding the books in the site menus. fortunately, the search function is there. the books arrived in a sturdy package.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 27/04/2021
Comprehensive and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Fast delivery, order conforms, very good follow-up
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/02/2021
1st delivery went missing but after contacting them they did everything possible to ensure they delivered promptly the second time. Would definitely use them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 24/04/2021
Great selection of products on the site and excellent service. I would highly recommend using 1001 hobbies from my first experience purchasing from them.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 26/04/2021
Very professional, great
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/04/2021
Really easy to follow website, found exactly what I was looking for, paying and shipping was brilliant and super fast too, brilliant prices, will definitely use again, thank you.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/03/2021
Took a while to tell me they couldn't provide stock to me, although on their website they had it marked as "in stock". Once they did, a refund was very quickly provided.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 03/05/2021
In words, excellent.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/04/2021
Sent me the wrong product and haven’t responded to my email querying the incorrect order.
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2021
I recommend this site for your purchases. Very fast shipping, very well packed and good price.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 09/04/2021
Very poor service.Ordered some little bottles of acrylic paint a month ago and still haven’t received it.If I had known it was out of stock, I would have never ordered it.Building project severely delayed.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/05/2021
Had issue with payment but I think this was down to PayPal and not 1001 Hobbies. Was resolved and 1001 replied to my e-mail to them. Gave me an ETA for ordered item so no complaints. Happy so far!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2021
Perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/05/2021
Great communication and great service.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2021
Delivered on time.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/04/2021
Satisfied with this transaction , fast , clear , maybe a little high shipping cost
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/02/2021
Always satified with prompt shipping and value pricing. Two thumbs up!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/02/2021
A first class service with very competitive prices
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/03/2021
kept informed all the way through the transaction, only downside was the carrier
Monique was an absolute treasure to deal with
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Verified Buyer
Rating: 4 out of 5
following a purchase from 06/04/2021
Good communication on order and quick delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/04/2021
Perfect !
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/02/2021
took far to long to acknowledge problems with non delivery and needed PayPal's assistance in the matter.
Response from 1001hobbies
Mr. Summers,
Thank you for your comment. We would like to inform you that we have been waiting for the response from UPS before we can refund your order. We regret that it took so long but we cannot be responsible for a package lost by a carrier.
We apologize once again and ask you to believe that this type of incident is very unpleasant for us.
Sincerely,
Laure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
A wide choice, a product faithful to the presentation and of good quality, a very good follow-up from order to delivery. Fast delivery
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