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C
Rating: 4 out of 5
All good although the shipping costs make it not have the 5 stars as they are somewhat higher than in other online stores.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Excellent service from coming abroad, no real hold up and arrived well packaged
G
Rating: 4 out of 5
Good service Package received quickly
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A
Rating: 5 out of 5
pretty much anything inherent to modeling and beyond can be found, shipping a little slow but average.
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A
Rating: 5 out of 5
Responsive team. I sent an email to customer service with a specific request about my order. They responded to my request in less than two days. I appreciate this professionalism.
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A
Rating: 5 out of 5
no problem for this order, which corresponds perfectly to my request
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A
Rating: 5 out of 5
Impeccable product and very good quality, very serious, fast delivery. Reliable at all levels.
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A
Rating: 5 out of 5
super papide...nikel!
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V
Rating: 5 out of 5
Great price and great service.
G
Rating: 5 out of 5
Good and fast delivery no complaints
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A
Rating: 5 out of 5
Arrive quickly and smoothly.
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A
Rating: 5 out of 5
Professionalism and responsiveness
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A
Rating: 5 out of 5
Received quickly and very happy with my purchase.
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A
Rating: 5 out of 5
Excellent service!
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A
Rating: 5 out of 5
I am 100% satisfied with my purchase from you.
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A
Rating: 4 out of 5
good, corresponds to the order, delivery may be a little slow.
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A
Rating: 5 out of 5
arrive quickly without prblm
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G
Rating: 5 out of 5
Delivered what was ordered and good information on delivery times
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G
Rating: 5 out of 5
Clear and uncluttered. good search facility.
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G
Rating: 4 out of 5
Everything went smoothly
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G
Rating: 5 out of 5
Order was quickly placed and quickly delivered
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A
Rating: 5 out of 5
Hello, fast shipping RAS
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A
Rating: 5 out of 5
careful service, fast delivery, nothing to say, I recommend
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A
Rating: 4 out of 5
Hello, after ordering I received a message telling me it was in stock and I received my order 1 month later, much too long for me.
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V
Rating: 5 out of 5
Shipped in a timely manner, very good rates for international shipping. Package arrived in pristine condition even sooner than expected.
A
Rating: 4 out of 5
Delivered with a change of relay point, but parcel received 15 days after the initial date of delivery I will put that on the account of the confinement otherwise RAS
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 2 out of 5
never order products that are not immediately available - delivery times are not respected
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
A
Rating: 5 out of 5
Always well served
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Beautiful work, easy to assemble
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A
Rating: 5 out of 5
Wide range of products and on-time delivery
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A
Rating: 4 out of 5
Delivery too long
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good product
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A
Rating: 2 out of 5
Too complex to offer something to someone: the parcel arrives, but in the sender's name. I'm still waiting for a reply to my chat and e-mail requests for help. It's a shame, the catalog is great...
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
Good day 1001hobbies customer service.
Good day 1001hobbies customer service.
A
Rating: 2 out of 5
I've been waiting 30 days. Part of my order is still missing. It's pretty amateurish.
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Response from 1001hobbies
Thank you for your e-mail. We would like to inform you that we sent you an e-mail on 9/04/21 to inform you that we were splitting your order in two, in order to send you, at no extra cost, the products in stock.
Thank you for your understanding, 1001hobbies customer service.
Thank you for your understanding, 1001hobbies customer service.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fine ok
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