Customer reviews of 1001hobbies

C

Comprador Verificado

Rating: 4 out of 5

Published on 21/03/2021 à 22h29 following a purchase from 10/02/2021

The order arrived quickly and the models are great.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 21/03/2021 à 22h28 following a purchase from 05/02/2021

Everything was to our satisfaction.

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 20h46 following a purchase from 11/03/2021

A page of the manual is missing

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Acquirente Verificato

Rating: 4 out of 5

Published on 21/03/2021 à 20h45 following a purchase from 06/03/2021

On time and perfect material!

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 20h22 following a purchase from 02/02/2021

item in perfect conditions and quick delivery

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 20h09 following a purchase from 16/03/2021

Satisfied with delivery progress messages. Package arrived on time and in good condition.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 19h10 following a purchase from 13/03/2021

excellent service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 18h15 following a purchase from 12/03/2021

Deadline not met at Christmas but in the end arranged to return to another address. Product conforms

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/03/2021 à 18h15 following a purchase from 12/03/2021

Everything perfect

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 18h06 following a purchase from 07/02/2021

not satisfied because the decal board is missing.

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 17h56 following a purchase from 04/03/2021

Material compliant but excessively long lead times for a simple pen (2 weeks).

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 17h49 following a purchase from 16/02/2021

the last parcel arrived ajar, but no loss

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h34 following a purchase from 13/03/2021

Very detailed site, fast and impeccable delivery.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 17h23 following a purchase from 12/03/2021

All good,package ordered and arrived with communication before arrival,great.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h23 following a purchase from 25/02/2021

Very satisfied with my order

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 17h22 following a purchase from 02/02/2021

Very satisfied with my orders

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/03/2021 à 17h09 following a purchase from 18/03/2021

Goods as described, fast delivery, everything perfect. I will order here again!

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 16h53 following a purchase from 04/02/2021

C ' est Super , facille a trouver les diverses modelles , c ' est tres bien classifié , et le suivi est toujours parfait BRAVO

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Acquirente Verificato

Rating: 2 out of 5

Published on 21/03/2021 à 15h52 following a purchase from 24/02/2021

Product received perfect but I had problems. Purchase made on Feb. 24. March 1 I ask with an email when the package would leave response 3/5 working days. The 4 phone for info.they explain to me that they had to rewrap my product. 9marzo the package starts tracking estimated arrival on 13marzo. 17 the package arrives. 21gg. to receive my purchase. Communication seller poor. Communication carrier bad even after gg.13 March continued to estimate the 'arrival of the package on 13marzo

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 15h47 following a purchase from 16/03/2021

Window display arrived broken, and no response to my complaint

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 15h44 following a purchase from 14/03/2021

Fast shipping. Neat parcel.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 21/03/2021 à 15h24 following a purchase from 16/03/2021

Everything was good to find, the only point of improvement is the email handling, I got a confirmation in Dutch and then the messages about shipping in French. That should be taken care of, my French is like my Hungarian or Russian,I don't speak it and can't read it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 15h19 following a purchase from 01/03/2021

we can always do better!

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C

Comprador Verificado

Rating: 5 out of 5

Published on 21/03/2021 à 14h59 following a purchase from 13/03/2021

Very grateful, a product that I wanted for a long time and I found it with 1001Hobbyes.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 14h42 following a purchase from 03/02/2021

Since you ask so insistently, I'll give my opinion.... Good order. But when I unpacked it, the tires of a vehicle were missing. I sent 3 emails to ask how this could be fixed. No, absolutely no reply! Since then, I've found the parts in the packaging, but I still have a bad impression. Another site selling models is much closer to its customers...

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 14h31 following a purchase from 06/03/2021

Very serious store, good communication, stock visibility, nothing to complain about.

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Acquirente Verificato

Rating: 5 out of 5

Published on 21/03/2021 à 14h18 following a purchase from 15/03/2021

great site and great products always ready

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Verified Buyer

Rating: 4 out of 5

Published on 21/03/2021 à 14h13 following a purchase from 04/03/2021

1001 Hobbies deserves a thumbs up for having delivered some bargain and difficult to source items to my door in good time and in excellent condition. I'd advise anyone, having found an item on their superb range of stock, to give them a go.

A

Acheteur Vérifié

Rating: 2 out of 5

Published on 21/03/2021 à 14h12 following a purchase from 14/02/2021

Shipping time not respected at all. (And therefore parcel delivered late) No return from customer service for the tracking of my parcel. Products ordered faithful to those in the shops.

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Response from 1001hobbies Published on 22/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 14h08 following a purchase from 02/03/2021

a few problems with the site but they are being solved in response to my question by a member of your team, which proves the level of service of this wonderful team - nothing to change - 1001 hobbies is wonderful.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 14h06 following a purchase from 05/03/2021

Very good in relay delivery.

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Geverifieerde Koper

Rating: 5 out of 5

Published on 21/03/2021 à 13h34 following a purchase from 11/03/2021

Fast delivery and it is delivered haha 10/10

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 12h56 following a purchase from 01/03/2021

Very good service

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Verifizierter Käufer

Rating: 5 out of 5

Published on 21/03/2021 à 12h44 following a purchase from 06/02/2021

Good information about status on the website, smooth processing, fast delivery. 1a*****

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

A

Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 12h41 following a purchase from 14/01/2021

Product complies with my request super ...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 12h05 following a purchase from 06/03/2021

Very good communication and explanations regarding the slight delay in delivery.
Many other sites do not

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 11h24 following a purchase from 11/03/2021

product conformity and delivery times

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 11h24 following a purchase from 11/03/2021

ease of movement around the site, product conformity and delivery times

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Acheteur Vérifié

Rating: 5 out of 5

Published on 21/03/2021 à 11h19 following a purchase from 10/03/2021

Nothing to add... Excellent product, fast delivery and on time! Thanks to the team

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/03/2021 à 11h14 following a purchase from 03/03/2021

it's a shame that when looking for a model plane, the selection is not more precise such as the period (1st or 2nd world war) it would save me a lot of time a faster delivery.

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