Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 325 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2020
great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Very fast, almost real-time tracking and impeccable arrival: perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Good but nothing more
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Simple, fast, efficient, in short, no nasty surprises.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 06/03/2021
everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
The search for my article was carried out with ease, and the delivery was made on time, thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Very satisfied with my purchase. fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Good order but delivery too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Perfect site...recommended!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
serious company, despite the confinement, the desire to satisfy its customers, the speed is first class bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Excellent virtual relationship Precisely fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2021
Second order placed. No problems. No worries. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Bonjour messieurs oui parfait rien a dire tout reçus impeccable super merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
Good product, too bad delivery takes so long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Easy order-taking; very good order tracking (in stock) and fast delivery (well-packaged box): in short, very satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2021
As ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2021
Good site, responsive to emails.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/02/2021
Trés bien!!
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/02/2021
Very long delivery and broken parts on arrival, it was a gift so even more disappointed.
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Response from 1001hobbies

Hello, Thank you for your comment. We apologize for this incident. Please believe that this type of incident is not representative of the services and quality we offer.
Our customer service will get back to you as soon as possible.
Good day 1001hobbies customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
No problem, huge choice, I think recommend soon. To recommend.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
perfect
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
Trey Bon!!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
Purchase conformed to my expectations. Fast delivery. Perfect.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Perfect, nothing to complain about!
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2021
Order complete and well packaged. Fast delivery.
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
VERY GOOD, SERIOUS
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Response from 1001hobbies

Hello, Thank you for your comment and for your trust. We insist on the fact that customer satisfaction is our priority, so your comments and suggestions are very important to us and we take them very seriously. We wish you a very pleasant day. 1001hobbies customer service
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 05/02/2021
Very expensive and slow delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 11/01/2021
Excellent service, they explained that my order may be a couple of days late and apologised, I will most certainly be using 1001 Hobbies again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/03/2021
Found the site easy to use, the pricing of the two kits very reasonable, prompt delivery and excellent order update/delivery messages.
Have already recommended 1001 Models to friends.
V
Verified Buyer
Rating: 2 out of 5
following a purchase from 08/02/2021
Placed an order on the UK site wrongly assuming the product would be shipped from the UK. Unfortunately this was not the case, large importation bill from hmrc. 1001 models didn't inform me the item was coming from abroad and on contact with them after didn't care. As long as they've got your money they're not interested in customer service!
Response from 1001hobbies
Mr. Bassett,
Thank you for your comment. Our offices are in France and all products come from EUROPE. In addition, we inform our site that customs taxes may be applied above £135, we regret that you did not see this message.
Thank you for your understanding.
Sincerely,
1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/02/2021
Very satisfactory
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/02/2021
service may be a little slow
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/02/2021
Good service my model Wes overdue emailed 1001 they got back to me and said that they would investigate it after a couple of days got word that it was dispatched then received it a couple of days later great customer service
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 06/02/2021
Everything is OK.
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Response from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/
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