Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
5 25,4k 63% 4 6 446 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
friendly staff and good advice very fast delivery (Portugal) small downside: packaging lacks rigidity i recommend this Soci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
VERY GOOD FAST SERIOUS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
FAST DELIVERY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Ok no worries
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/02/2021
Correct order but the shipment of a padded A5 envelope could have been sent by registered mail. Delivery by Mondial Relais is a disaster. Delivery time too long and unprofessional service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
nothing to say about the products and deliveries. thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very fast delivery top
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Products and delivery on time, but prices a little high
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Very fast delivery Model in very good condition I highly recommend this s
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Large choice, satisfactory prices, fast order processing and fast, impeccable delivery to a relay point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
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Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/02/2021
Easy to navigate site good product descriptions fast and impeccable shipping
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 09/02/2021
Great choice good service.expectations fulfilled
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools. Nice shop with a good range of tools.
Response from 1001hobbies
Dear Mr Leen Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
of the stock of the reac
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and conforms to my order. I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Order received conform but delivery time too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
The whole process from order to delivery went perfectly. M
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Fast delivery and contents as ordered. Package arrived in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
perfect I recommend you to my friends who practice model building
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
I'm very satisfied with the quality of the products, the delivery network and the packaging. It met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
No worries about receiving the parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
A slightly long lead time. A wide range of paints and models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very fast and efficient BRAVO merc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
deadlines met....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Very satisfied with the speed and quality of delivery
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 09/02/2021
Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 09/02/2021
very customer friendly not really the cheapest on the market But very reliable
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
With a .co.uk website and a UK contact number assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/02/2021
Nice shop with a good range of tools.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/02/2021
They claim to have never received my payment even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 08/02/2021
Fast deliverygood quality
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Outstanding transaction super fast shipping and model arrived in perfect condition. Highly recommended
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
I had a problem with delivery wrong material then after verification they sent me part of the order and the rest refunded with a voucher. Well I am satisfied for the seriousness is not everyone recognize the 'mistake and repair.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
punctual and accurate
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
Excellent on-time service.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 08/02/2021
Excellent service. Good communication and courtesy in shipping information. Willingness to respond to any inquiries. Good.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/02/2021
Great price very fast shipping. Given the delicacy of the item shipped and the cost of shipping I would have preferred a more padded package.
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