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Rating: 4 out of 5
Simple. They sent the wrong size/scale of tank track and they sent 2 sets of the wrong size track. Let's see how long it takes '1001' to correct. I sent back the two sets last week - October 8th 2020
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 317 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Packages always delivered on time. Secure packaging. Large intac plastic models
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Rating: 5 out of 5
Good order processing. Regular tracking information. Smooth receipt of parcel.
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Rating: 5 out of 5
I received my order very quickly well packaged I am very happy with my purchase the assembly is very well explained and easy laser cuts are exceptional quality I recommend 1001 hobbies to all enthusiasts or seasoned.
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Rating: 5 out of 5
Perfect Fast Attractive price
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Rating: 5 out of 5
Very good site. Merchant arrangean
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Rating: 4 out of 5
Small delivery problem but overall excellent material
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Rating: 5 out of 5
Clear website. Quick turnaround. No surprises
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Rating: 5 out of 5
Excellent service highly recommend will buy again from this supplier
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Rating: 5 out of 5
A good range of kits. A little wait for delivery but well packaged and efficient communication.
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Rating: 5 out of 5
Incorrect item delivered. After waiting several weeks for my international delivery (from 1001 Modelikits in France) instead of receiving the Huey Decal Set that I ordered I received decals for a Japanese warship! The company website gives no email contact details for customer service. Very disappointed.
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Rating: 5 out of 5
Great service
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Rating: 5 out of 5
Perfect boxes arrived as expected from the site despite covid rules.
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Rating: 5 out of 5
Great service Great service
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Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Always satisfied with what I have ordered All orders have arrived on time And great quality products and a team always available to answer questions.
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Rating: 4 out of 5
No worries with the service. But above-average rates.
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Rating: 5 out of 5
Perfect in every way
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Rating: 5 out of 5
Impeccable!!!
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Rating: 5 out of 5
attractive price .good packaging and fast delivery
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Rating: 5 out of 5
Great service Great service
Response from 1001hobbies
Dear Mr Shoemaker, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Excellent selection and fabulous customer service!!
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Rating: 5 out of 5
Very easy to order had the model I was looking for (which is getting rare and therefore expensive) and it came unbelievably quickly! i was very impressed.
A
Rating: 5 out of 5
I love the way you treated me great... I love the way you treated me great customer service
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Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Great site! I have already made several purchases through them. The delivery time is perfect within a week or at the beginning of the week su
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Rating: 4 out of 5
Order complete and delivered in record time. Well done. Site highly recommended
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Rating: 5 out of 5
Nothing to say, always top-notch! Thanks to the whole team
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Rating: 4 out of 5
well satisfied
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Rating: 5 out of 5
Very efficient and fast. Impeccable service
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Rating: 4 out of 5
very good transaction correct price and delivery See you soon for new orders Thank you A.PELL
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Rating: 5 out of 5
Excellent service
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Rating: 5 out of 5
Super happy and super fast delivery
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Rating: 5 out of 5
Very good catalog very well supplied very good service
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Rating: 5 out of 5
Excellent selection and fabulous...Thank you Excellent selection and fabulous customer service!
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Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 4 out of 5
1001 models have an extensive range of quality models and give a prompt service but I have had to drop one star as they don't always prove to be the best on price.
V
Rating: 5 out of 5
I love the way you treated me great… I love the way you treated me great customer service
Response from 1001hobbies
Dear Mr Snook, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Excellent selection and fabulous…Thank you Excellent selection and fabulous customer service!!
Response from 1001hobbies
Dear Mr Panebianco, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Rating: 5 out of 5
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Good service Good service. Great products
Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Rating: 5 out of 5
Very easy to order Very easy to order, had the model I was looking for (which is getting rare and therefore expensive), and it came unbelievably quickly! i was very impressed.
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Response from 1001hobbies
Dear Mr Smagata, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Rating: 5 out of 5
Good service Good service. Great products
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Response from 1001hobbies
Dear Mr Boehnlein, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website