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A
Rating: 5 out of 5
The model arrived as scheduled rapid delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 309 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
The + Very good contact at (Magasindépôt?) Friendly sellers. Stock (For plastic figurines172e) (+- orders are always fast) The - BIG difference in higher prices (For plastic figurines172e) Depending on the manufacturer, a surcharge of between €3.50 and €7.50 for an identical product in other countries.
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A
Rating: 5 out of 5
Well-handled delivery and large catalog
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A
Rating: 4 out of 5
Good but expensive
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A
Rating: 5 out of 5
Extremely fast service. Orders placed on Sunday available by Wednesday !!!! And complete orders. That's not always the case with some retailers... Warmly recommended
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A
Rating: 5 out of 5
Fast, carefully packaged delivery and a wide range of ordering options
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A
Rating: 5 out of 5
Ordering was easy Pick-up at the relay point was no problem Setting up the model soldiers was not so easy because the fasteners were very solid.
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C
Rating: 5 out of 5
very serious seller. recommend
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V
Rating: 2 out of 5
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
A
Rating: 2 out of 5
Out of stock, overpriced late postage. Ordered 17 packs of card dividers in various colours, left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in, even though it stated in-stock and i refreshed up until purchasing, and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box, with an invoice thats in French. Postage was way overpriced at over £7. Product was as described, which is the only plus.
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Response from 1001hobbies
Dear Andrew Harris, Your package's preparation started on the 4th of March, less than 48h after you did your order. In order to minimise the shipment's costs, we wait till all of your products are available and send them at once. You had chosen the standard shipment method, since we send our products from France, it is normal for it to take some time. The delay that occurred with your package delivery is not in our reach, but depends on the shipment company in your country (so in your case, the UK). Best regards, 1001Modelkits' customer service
V
Rating: 4 out of 5
Ordered 17 packs of card dividers in various colours left 4 packs out as stated out of stock on site. A while after ordering was notified they had to get stock in even though it stated in-stock and i refreshed up until purchasing and you cannot purchase if out of stock. Items came 2 1/2 weeks later in oversized box with an invoice thats in French. Postage was way overpriced at over �7. Product was as described which is the only plus.
A
Rating: 4 out of 5
Excellent industry professionals. Courteous customer service and well-made products with great selection available.
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V
Rating: 5 out of 5
Great prices and range Great prices, parcel arrived on time and product in great condition.
A
Rating: 5 out of 5
Super fast
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A
Rating: 5 out of 5
No complaints. Excellent reception both by phone and by dial on the internet. Very good product availability and delivery times respected. Simply m
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A
Rating: 5 out of 5
very good site delivered on time
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A
Rating: 5 out of 5
Previously a delivery never delivered but quickly taken care of and re-delivered. So very satisfied. This time fast delivery following the order. So very p
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A
Rating: 5 out of 5
No negative comments
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A
Rating: 5 out of 5
Perfect!....
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A
Rating: 5 out of 5
Great prices and range Great prices, parcel arrived on time and product in great condition.
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A
Rating: 5 out of 5
Very commercial.
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V
Rating: 4 out of 5
Great prices parcel arrived on time and product in great condition.
V
Rating: 5 out of 5
Everything as advertised Everything as advertised. Great communication.
A
Rating: 5 out of 5
Everything as advertised Everything as advertised. Great communication.
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A
Rating: 5 out of 5
Perfect delivery time
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A
Rating: 5 out of 5
Order received on time item well packaged and compliant only the relay point I had chosen was not the right one to deliver it to me.
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V
Rating: 2 out of 5
Everything as advertised. Great communication.
A
Rating: 2 out of 5
Discrepancy of information between site (material available immediately) and actual inventory situation (material available in days) resulting in incorrect communication about material delivery. Information ""revisable"" regarding tracking of shipment and consequent status of material. The survey request arrived that not even the material had left and exchange of several communications to get information and tidbit final material delivered and from the site communication that the package had left. To you the appropriate comments. Check Vs site where you say ""In stock shipments within 24 hours"" and review your response. Only after my info request emails you wrote to me that the shipment would start upon receipt of the material ""present"" but not ""present"".
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C
Rating: 5 out of 5
Excellent company, fast delivery, seriousness first of all, I am very happy with this company, congratulations!
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A
Rating: 5 out of 5
no opinion. R.a.s.
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A
Rating: 4 out of 5
Good service. Too bad there were a few broken pieces in the box.
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A
Rating: 5 out of 5
Category: masks-for-painting Product: Albatros B.II (designed for use with Wingnut Wings kits) Masks Very good pr
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V
Rating: 4 out of 5
Delivery a bit slow
A
Rating: 5 out of 5
Material arrived in a short time with no errors in the order both in type and quantity.
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C
Rating: 5 out of 5
Extensive catalog of products of well known brands in good price range and very good deals. The shipping is very agile and fast and timely notifications.
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C
Rating: 5 out of 5
Great variety reasonable prices and good shipping communication
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 5 out of 5
Very well done site. Very good parcel tracking and a quick order to arrive.
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A
Rating: 5 out of 5
I buy glazes and do very well.
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