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C
Rating: 5 out of 5
good service and fast delivery
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 296 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
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Rating: 4 out of 5
Satisfied with my first order
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A
Rating: 4 out of 5
Beautiful models for sure!! only one small problem: delivery can be a little long.
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A
Rating: 4 out of 5
No problem, the order arrived safely
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A
Rating: 5 out of 5
conforms to order prompt delivery good information on collar position
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A
Rating: 4 out of 5
Order processed quickly, dispatched quickly and picked up in very good condition at the Point Relais. Contact with Customer Service was friendly and efficient. A
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A
Rating: 4 out of 5
Good value for money
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V
Rating: 5 out of 5
Bought Tamiya panel line paints - couldn���t find them anywhere else and they arrived very quickly. Shipped from France but you would think they���re a UK website! I will be using again soo
V
Rating: 5 out of 5
The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
V
Rating: 5 out of 5
Very good shipping and very good tracking. Gladly again on occasion.
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C
Rating: 4 out of 5
Virtue: Good product and well served in a short time despite coming from abroad. Flaw: I received excessive warning e-mails exactly 16 times. One day I received the same notification every hour of the day.
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V
Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
A very smooth transaction A very smooth transaction, good and trustfull information and communication. Delivered as was promissed.
V
Rating: 5 out of 5
The service is prompt and the parts I… The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas ! but it arrived promptly even if in a box 6 times too big.
A
Rating: 5 out of 5
Fast and careful delivery. Quality products
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A
Rating: 4 out of 5
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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A
Rating: 5 out of 5
item corresponds to the orderdelivery ultra fastI recommend the sitea bientot
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Rating: 5 out of 5
Very good telephone reception very well informed shipment r
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Rating: 4 out of 5
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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Rating: 2 out of 5
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
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A
Rating: 5 out of 5
A very smooth transaction A very smooth transaction, good and trustful information and communication. Delivered as was promissed.
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A
Rating: 5 out of 5
Excellent - everything went very smoothly I highly recommend it
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Rating: 2 out of 5
As I said before, it wasn't specified that the plastic soldiers were supplied
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Rating: 5 out of 5
The service is prompt and the parts I... The service is prompt and the parts I have had have been very good. I can't speak for the latest one as it is for Xmas! but it arrived promptly even if in a box 6 times too big.
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A
Rating: 4 out of 5
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
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A
Rating: 4 out of 5
The only downside is the high cost of postage for small volumes.
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A
Rating: 5 out of 5
Excellent customer service. I recommend without hesitation
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A
Rating: 5 out of 5
Very good model for young beginner (dewoitine d52)
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A
Rating: 5 out of 5
Perfect fast efficient great choice balances a bit the sadness to see classic stores disappear
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A
Rating: 5 out of 5
Comprehensive online catalog Fast order and delivery tracking
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A
Rating: 5 out of 5
Very serious store Thanks to the whole team Amitiés P
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A
Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
A
Rating: 5 out of 5
all as expected correct delivery time right material and catalogedottimo
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V
Rating: 5 out of 5
Terrible company overpriced charged surcharge for paying by paypal. As far as I can see they never dispatched the goods could not provide a tracking number and apparently couldn't refund me. I had to open a PayPal dispute to get my money back. So glad I paid the surcharge.
V
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
V
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
A
Rating: 5 out of 5
Great service Great service . Very good communication. Will use them again
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A
Rating: 5 out of 5
Top quality service Top quality service. I couldn't find some items that I needed but one e-mail and my questions were answered within a day. Will definitely use this company again.
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Rating: 4 out of 5
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
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A
Rating: 5 out of 5
Absolutely satisfactory. Relatively short delivery time and product arrived at destination in perfect condition.
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