English 
D
Rating: 5 out of 5
Everything is fine.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 4 and 5 stars
Reset filtersP
Rating: 4 out of 5
Order respected, lacks a bit of communication when there are supply delays
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A
Rating: 2 out of 5
Not great, I do not recommend... endless delivery time only to find out when opening the package that half of the order is missing... It’s a shame...
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Response from 1001hobbies
Hello,
We sincerely regret your feedback and apologize for this inconvenience.
Indeed, your order is incomplete: the military truck box (ref. ICM72541) could not be shipped. This product was indeed ordered from our supplier, but the delivery unfortunately took longer than expected.
In order not to prolong the wait any further, we have processed a refund for this reference.
We again apologize for this situation which is beyond our control and remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
We sincerely regret your feedback and apologize for this inconvenience.
Indeed, your order is incomplete: the military truck box (ref. ICM72541) could not be shipped. This product was indeed ordered from our supplier, but the delivery unfortunately took longer than expected.
In order not to prolong the wait any further, we have processed a refund for this reference.
We again apologize for this situation which is beyond our control and remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
P
Rating: 5 out of 5
Product as described, carefully packaged!
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P
Rating: 5 out of 5
Very good site, I sometimes order from them, very serious. A delay in the order recently due to a warehouse change but everything is back to normal. I recommend.
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Response from 1001hobbies
Hello Dear Customer,
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
X
Rating: 5 out of 5
Very happy knowing that I called to find out where my order was and immediately someone answered me on the phone. During the day my figurines were shipped and I received them the very next day. Really efficient, thank you to those who contributed to this. I am even more satisfied because I also know that you have moved, I believe, and that it is difficult for you to meet all your customers' expectations. Nice of you and see you next time.
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Response from 1001hobbies
Hello,
Thank you very much for your message!
We are delighted to hear that your experience has been positive and that our team was able to respond to you quickly and effectively.
Your understanding regarding our recent move particularly touches us. This type of feedback encourages us to continue doing everything we can to satisfy our customers, even during transition periods.
We sincerely thank you for your trust and kindness. We look forward to seeing you again soon on our site!
Best regards,
The 1001HOBBIES team
Thank you very much for your message!
We are delighted to hear that your experience has been positive and that our team was able to respond to you quickly and effectively.
Your understanding regarding our recent move particularly touches us. This type of feedback encourages us to continue doing everything we can to satisfy our customers, even during transition periods.
We sincerely thank you for your trust and kindness. We look forward to seeing you again soon on our site!
Best regards,
The 1001HOBBIES team
J
Rating: 5 out of 5
They always meet deadlines, prices, and delivery. Thank you.
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F
Rating: 5 out of 5
Merchant is attentive. Fast shipping and careful packaging. I recommend. Regards
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P
Rating: 5 out of 5
A very good choice and good service
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J
Rating: 5 out of 5
Order received quickly. A nice model to build (Tamiya). Perfect..
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W
Rating: 5 out of 5
Came faster than expected and everything was as expected. What more do you want?
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M
Rating: 5 out of 5
Super happy to have found the paintings I was looking for
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S
Rating: 2 out of 5
Too long waiting times
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Response from 1001hobbies
Good day,
we deeply regret this bad experience and apologize for the inconvenience caused.
Your order was indeed affected by extraordinary delays due to a logistical change in our warehouse, which disrupted both shipping and incoming goods. As for the unavailable product, we should have informed you earlier and regret this lack of responsiveness.
We thank you for your patience and understanding and hope to serve you to your complete satisfaction in the future.
Best regards
The team at 1001HOBBIES
we deeply regret this bad experience and apologize for the inconvenience caused.
Your order was indeed affected by extraordinary delays due to a logistical change in our warehouse, which disrupted both shipping and incoming goods. As for the unavailable product, we should have informed you earlier and regret this lack of responsiveness.
We thank you for your patience and understanding and hope to serve you to your complete satisfaction in the future.
Best regards
The team at 1001HOBBIES
F
Rating: 5 out of 5
Always on top
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M
Rating: 5 out of 5
Serious house to recommend
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J
Rating: 2 out of 5
Very long delivery time and then it turns out that 1 brush is broken. A bubble envelope is not a good packaging for fragile products. The products themselves are good.
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Response from 1001hobbies
Hello,
Thank you very much for your feedback. We apologize for the delay in delivery and for the broken brush.
We take your comment about the packaging seriously and will ensure that fragile products are better protected to prevent such inconveniences in the future.
However, we are glad that you are satisfied with the quality of the products.
Please do not hesitate to contact our customer service if you would like to exchange the damaged brush or get a refund.
Best regards,
The 1001HOBBIES team
Thank you very much for your feedback. We apologize for the delay in delivery and for the broken brush.
We take your comment about the packaging seriously and will ensure that fragile products are better protected to prevent such inconveniences in the future.
However, we are glad that you are satisfied with the quality of the products.
Please do not hesitate to contact our customer service if you would like to exchange the damaged brush or get a refund.
Best regards,
The 1001HOBBIES team
J
Rating: 5 out of 5
Small issue with the expected delivery date, but everything ended well. Very good communication with the seller.
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B
Rating: 5 out of 5
Responsive site and quality products. I recommend
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R
Rating: 5 out of 5
great
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S
Rating: 5 out of 5
no problem, everything is fine!
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C
Rating: 5 out of 5
Speed
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H
Rating: 5 out of 5
Good service and quality.
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L
Rating: 5 out of 5
Despite a significant delivery delay, a very respectful availability in response to my concerns. A product in excellent condition perfectly packaged. I will use this business again.
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Response from 1001hobbies
Hello,
Thank you for your message.
We are currently going through a phase of logistical reorganization related to the relocation of our warehouse, which has unfortunately caused shipping delays on certain orders. We fully understand the inconvenience caused and are doing our utmost to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
Thank you for your message.
We are currently going through a phase of logistical reorganization related to the relocation of our warehouse, which has unfortunately caused shipping delays on certain orders. We fully understand the inconvenience caused and are doing our utmost to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
C
Rating: 5 out of 5
No problem with this order. Fully satisfied.
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A
Rating: 5 out of 5
ras
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A
Rating: 5 out of 5
Everything perfect!!!
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M
Rating: 5 out of 5
Absolutely perfect from order to delivery. Really well done and thank you to the whole team at 1001 hobbies.
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S
Rating: 5 out of 5
Perfect
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G
Rating: 2 out of 5
Almost 3 weeks to receive my order
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Response from 1001hobbies
Hello,
We sincerely regret your feedback and once again apologize for the processing delay of your order.
As our customer service has explained to you several times, we had to face the logistical relocation of our warehouse, which has caused a significant delay in receiving supplier orders and in shipments.
We remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
We sincerely regret your feedback and once again apologize for the processing delay of your order.
As our customer service has explained to you several times, we had to face the logistical relocation of our warehouse, which has caused a significant delay in receiving supplier orders and in shipments.
We remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
A
Rating: 5 out of 5
The delivery was long but the product is satisfactory and in good condition
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P
Rating: 5 out of 5
On 1001 Hobbies, I have no criticisms to make, since the purchased item was in line with my expectations, and especially with the announcement. It is their delivery company, Chronopost, that did not respect my instructions, namely a delivery to a specific relay point. I had to go pick up my purchase in a bar, very poorly frequented and moreover not chosen in my order.
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Response from 1001hobbies
Hello,
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
C
Rating: 5 out of 5
Fast delivery, package in very good condition. Product as described.
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M
Rating: 2 out of 5
Deadline not respected without explanation
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Response from 1001hobbies
Hello,
Thank you for your message.
We are currently undergoing a logistical reorganization related to the relocation of our warehouse, which has unfortunately caused delays in shipping for some orders. We fully understand the inconvenience caused and are doing our best to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Please do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
Thank you for your message.
We are currently undergoing a logistical reorganization related to the relocation of our warehouse, which has unfortunately caused delays in shipping for some orders. We fully understand the inconvenience caused and are doing our best to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Please do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
L
Rating: 5 out of 5
Very good item, exactly as ordered, fast shipping and package tracking. I recommend!
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A
Rating: 5 out of 5
Very good communication and very fast shipping
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M
Rating: 5 out of 5
quick and efficient
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P
Rating: 5 out of 5
I always find what I need there.
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D
Rating: 4 out of 5
Received quickly, in good overall condition (one corner of one of the trays is slightly crushed, but it's not bothersome).
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F
Rating: 5 out of 5
Impeccable. Everything is in accordance and in good condition.
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L
Rating: 4 out of 5
WAITING FOR DELIVERY A LITTLE LONG
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