English 
A
Rating: 4 out of 5
A Christmas gift that made people happy
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
fast delivery very satisfied with the product
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A
Rating: 5 out of 5
Hello, easy to order, super well protected package! even my request was taken into account and it was a total surprise !!!! thank you very much! good luck! best wishes!
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C
Rating: 4 out of 5
I asked for delivery information and it was fulfilled perfectly.
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C
Rating: 2 out of 5
I ordered a shipment (120762) on 18122017. The delivery time they gave me was between the 22nd and 23rd, that is 45 days. We are at 28122017 and I have not received it nor have I received any notification. I did it adjusting to my work dates and now all my plans have been disrupted.
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V
Rating: 5 out of 5
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
A
Rating: 5 out of 5
Order processed with punctuality and accuracy. Thank you
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A
Rating: 5 out of 5
Very fast order processing and dispatch, careful packaging and excellent communication. As for the catalog on the site, it's very varied and allows for a multitude of projects. In short, I'm going back with my eyes closed.
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A
Rating: 5 out of 5
Immediate dispatch, very well packaged, item fully complies with my expectations (Eiffel Tower). Too difficult to assemble for my son of years but we were delighted to assemble it as a family just after the passage of Santa Claus! Well
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A
Rating: 4 out of 5
the carton is very damaged.it's stressful at the reception.
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A
Rating: 5 out of 5
very good store meets my expectations
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A
Rating: 5 out of 5
Very satisfactory
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A
Rating: 5 out of 5
Ordered on line Ordered on line, paid on line and my stuff turned up when expected. Good service - I will use again
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A
Rating: 4 out of 5
Good tracking of the parcel, delivered to a relay point at the address given.
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A
Rating: 5 out of 5
Thank you very much
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A
Rating: 4 out of 5
Good transaction.
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A
Rating: 5 out of 5
Wide choice of models. Fast shipping
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A
Rating: 5 out of 5
Product conforms. The model glue is terrible !!!! Fast delivery
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A
Rating: 4 out of 5
Lots of choice and very reasonable delivery times.
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A
Rating: 5 out of 5
1001 maquettes it's serious respect of the deadline before Christmas with a good follow-up of the col
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A
Rating: 5 out of 5
Fast delivery, everything is fine
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V
Rating: 2 out of 5
The delivery worked perfectly. I am very disappointed with the contents of the box - the ship itself. I would have expected more DIY work and fewer prefabricated stamped parts. Far too few details were shown on the Internet. But this is only in passing. The description (text) is more than poor and the pictures are inadequate. I have built many ship models but I have never experienced such a lack of transparency in the pictures and figures. And that for a lot of money. WHAT A SHAME!
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V
Rating: 2 out of 5
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Delivery on time by products goods in perfect condition.
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A
Rating: 5 out of 5
Beautiful book and finally with cockpit detail
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A
Rating: 5 out of 5
Everything is ok except the package torn and opened not sup
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A
Rating: 4 out of 5
nothing to say i received my parcel on time
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A
Rating: 4 out of 5
Very good signs would have liked just a little more choice on boats ladders 187. Order sent on time
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A
Rating: 5 out of 5
Package received in good condition and on time. I highly recommend
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V
Rating: 5 out of 5
Good selection and fast delivery.
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A
Rating: 2 out of 5
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
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Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Great product n better than described. Great product n better than described.
V
Rating: 5 out of 5
Excellent response time and quality. Excellent response time and quality.
A
Rating: 4 out of 5
Good contact with customer service in general. Fast and efficient responses. The choice of accessories for the model airplanes could be much wider, especially the choice of decals. On the other hand, you don't have to be in a hurry to receive the items.
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A
Rating: 5 out of 5
I have received my order and I am very pleased with the service.
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A
Rating: 5 out of 5
Very good model site
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A
Rating: 5 out of 5
Excellent response time and quality. Excellent response time and quality.
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A
Rating: 4 out of 5
order nickel delay longer than expected but received on time. element ok i reco
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A
Rating: 5 out of 5
Great product n better than described. Great product n better than described.
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V
Rating: 2 out of 5
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
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