Customer reviews of 1001hobbies

Quality price nothing to complain delivery time id

Delivered on time, impeccable models. Very satisfied with the work of the 1001 maquett team

Large selection, fast service and delivery, no particular problems.

Good reception, good attention to needs

Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Poor Order Fulfillment Process Order placed & paid with PayPal 10/3. No communication or delivert by 10/23, when I inquired only to find one item out of stock. Asked for refund to PayPal for that item, got a future sale voucher (fat chance) instead. Got that cleared up, they asked if I still wanted item that was in stock. Cancelled order in frustration, no credit to my PayPal to date, handed it to them for resolution. Customer Service people very nice, polite but company procedures hamper them resolving problems. Ordered from them once before with no issues two years ago, perhaps sales are now so good they can afford to kick a couple customers to the curb.

Very good and complete selection. Easy to navigate website, easy to order, fast and accurate delivery. I recommend

I'm very satisfied with the service and the prompt handling of a complaint, so I highly recommend it and I'll be ordering again in the future! Congratulations to the staff, who are always available and attentive to their customers' needs!

orderdelayprixconforme postage a little expensive for a small purchase

Quick delivery, product well protected, nickel-plated

delivered promptly and well packaged right price

A pleasant surprise: the advertised lead time (14 days) has been seriously reduced (6 days).

excellent value for money

Fast and efficient

Products as ordered. Delivery on time Good telephone contact

fast, impeccable shipping

Everything went very well, only the delivery time was a bit long.

Fast, trouble-free delivery. Wide choice of materials and models I recommend

good quality

Thank you for correct delivery!

1001 maquette is my main supplier and gives me complete satisfaction.

Everything is fine!

All good, all correct.

The delivery time is PESIMOUS, BAD AND VERY LATE and does not comply with what it says on their page of delivery in 4 to 6 days. My order took more than two weeks my son and after claiming a lot of times they did not know how to give me answer ¡¡¡¡ The product buy

After a little length and an e-mail, everything was back in order. Very reactive for the ma

Pleasant welcome and good products

no problem

Everything perfect. Very fast delivery

Order arrived promptly with no problems

very fast and very professional

package received on time not disappointed there will be other order in sight me

Very good service, delivered exactly on time. Félicit

Very good both in terms of information and delivery

Prompt services Prompt services, parts arrived well packaged and in good condition

perfect fast well packaged

No negative comments. The packaging is perfect, the products received conform to the order, the ease of ordering is real and the delivery time is very short.

No comms from Vendor until PayPal intervened We did eventually receive the product we ordered. However at first this vendor took the money, sent us an invoice then.. Nothing. After a few days we contacted the vendor asking what was happening. No response. We contacted them again. No response. Finally we resorted to opening a PayPal complaint in order to get a refund. The response was then instantaneous. Multiple emails kept us informed up until the point the goods turned up.

Prompt services Prompt services, parts arrived well packaged and in good condition

No comms from Vendor until PayPal intervened We did eventually receive the product we ordered. However at first this vendor took the money, sent us an invoice then.. Nothing. After a few days we contacted the vendor asking what was happening. No response. We contacted them again. No response. Finally we resorted to opening a PayPal complaint in order to get a refund. The response was then instantaneous. Multiple emails kept us informed up until the point the goods turned up.

Quality as expected. Delivery time was quite long. Order processed on 02.10.2017 delivered on 19.10.2017 (according to online store: dispatch in 4-6 days).