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Rating: 5 out of 5
Exactly as I ordered Exactly as I ordered. Thank you.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
Product corresponds to order short delivery time
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Rating: 5 out of 5
Delivery on time great model Too bad that the paints needed for the models are not indicated in the specifications.
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Rating: 4 out of 5
Despite a slight delay in delivery (but not attributable to 1001 maquettes) the product is perfect and conforms to my expectations.
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Rating: 5 out of 5
product as described
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Rating: 5 out of 5
Perfect! Many choices Good prices Package arrived well Merc
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Rating: 5 out of 5
R.A.S. Everything went smoothly.
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Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks ... Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
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Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
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Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks … Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
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Rating: 5 out of 5
Very pleased with my purchase and … Very pleased with my purchase and nicely packed, Quick delivery too
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Rating: 5 out of 5
after ordering fast delivery and good follow-up
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Rating: 5 out of 5
everything is perfect
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Rating: 5 out of 5
Very pleased with my purchase and ... Very pleased with my purchase and nicely packed, Quick delivery too
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Rating: 5 out of 5
super . delivered quickly and quality material thank you for t
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Rating: 5 out of 5
From the varied price list to the order received on time and in the desired condition. Good job old ch
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Rating: 5 out of 5
super product. top customer service. i recommend :
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Rating: 5 out of 5
For the order as well as the delivery, the respect of prices and deadlines, nothing to complain about. It's simply SUPER.
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Rating: 4 out of 5
I had no problems with the order, but for the products either photos or additional documents (such as the notic) are missing.
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Rating: 5 out of 5
Fast delivery. Everything to our satisfaction.
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Rating: 4 out of 5
Long delivery time
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Rating: 4 out of 5
Pleasant site. The filters are practical. Perhaps a historical filter is missing. For example 1st world war 2nd world war etc...Prices comparable to other online stores. No problem to order, good delivery time and good packaging. Nothing to
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Rating: 5 out of 5
very wide range of products speed of delivery
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Rating: 5 out of 5
Eduard detail set. Hello, everything was shipped in excellent condition, it was very quick, and just as I ordered, hope to do business soon... Thank You very much...
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Rating: 5 out of 5
Eduard detail set. Hello, everything was shipped in excellent condition, it was very quick, and just as I ordered, hope to do business soon... Thank You very much...
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Rating: 5 out of 5
Fast and trouble-free. I'll be back.
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Rating: 5 out of 5
Hello Product conforms to my order I highly recommend. Cdt
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Rating: 5 out of 5
Good products delivery time respected all is well
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Rating: 5 out of 5
Super no material problems and delivery on time
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Rating: 5 out of 5
Large choice of models and paintings. Fast delivery with very good parcel protection. To be continued and recommended
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Rating: 5 out of 5
worry-free first orderfast delivery
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Rating: 4 out of 5
Very good sales site well done no problem particuli
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Rating: 5 out of 5
Great selection and inventory! Great selection and inventory! Fast reliable service! Honest prices!
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Rating: 5 out of 5
on-time delivery careful packaging
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Rating: 4 out of 5
Feedback on order progress is particularly appreciatedab
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Rating: 5 out of 5
Fast and efficient, I'm perfectly satisfied with my purchase.
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Rating: 5 out of 5
Great selection and inventory! Great selection and inventory! Fast reliable service! Honest prices!
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Rating: 5 out of 5
Very good supplier for model makers I recommend
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Rating: 5 out of 5
EXCELLENT COMPANY I PREFER TO BUY FROM THEM THAN FROM THE STORES IN MY CITY - WIDE ASSORTMENT - PROFESSIONALISM - SERIOUSNESS. THANK YOU FOR EVERYTHING
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Rating: 2 out of 5
I AM STILL WAITING FOR A REFUND I AM STILL WAITING FOR A REFUND FOR A MODEL CAR THAT I SENT BACK (13/8/17) I DID RECEIVE AN E MAIL THAT WAS IN FRENCH WHICH I COULD NOT UNDERSTAND, AND THE PHONE CALLS THAT I HAVE MADE DID NOT HAVE ANY EFFECT AND CANNOT E MAIL AS THE ADDRESS DOES NOT GET RECOGNISED. THE SERVICE THAT I HAVE RECEIVED DOES NOT MATCH WHAT OTHER PEOPLE HAVE SAID.
Response from 1001hobbies
Dear customer, The refund should be done by tomorrow. We apologize for the inconvenience. Best regards, The 1001Modekits Team
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Rating: 4 out of 5
Recommended without any problem
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