Customer reviews of 1001hobbies

review extremely good service and great choice of products

Fast, accurate delivery

Nothing to say supe

as described very fast shipping

Item perfectly conforms unbeatable price delivery time 5 days (for Belgium)

serious company with a very wide range of products

I had the opportunity to place two orders on the site with great difficulty. Both times my children gave me a gift card for my birthday and for Christmas. Each time I had to enter the coupon number, I got an error message saying that the coupon was invalid or something! So to be able to validate my order I had to contact "" 1001 MAQUETTES""? This is where another big problem arises for me. The service is unreachable by phone when you send an email: no answer!!!. After 15 days of calls, we manage to get someone on the phone or in chat! Miraculously, we managed to integrate the coupon that had supposedly been deactivated, and finally we were able to validate the order... Personally, I'd never order from this site again, because the customer service is deplorable and the delivery times are not respected.

shipping costs are a bit expensive

Fast delivery product conforms nothing to say

the tamiya figurines are great, it's a shame the color explanations don't match properly

Good value for money very satisfied

As much as the paint pot orders are satisfactory, the Colissimo delivery service is average. An order placed on January 26 was shipped on January 27, according to the site, and after a reminder from customer service on January 31, delivery took place on February 3, which is a bit long. However, customer service had provided me with a direct tracking link, which proved useful and accurate. So I've modified my opinion accordingly, as the site is rich in terms of the products on offer. I recommend

Some information on labels may not be accurate. Apart from that, good products, delivery times respected. Just an oversight on the part of the parcel relay center, which did not warn of the arrival of the parcel.

Fast delivery and compliant product

Very good decal sheet top product

Everything perfect recommended store if we want to put a downside to be a paid transport takes too long.

Very good follow-up. No worries.

I'm very happy to have discovered you

the model supplied has no instructions in French, only in English and Japanese. For a 12-year-old, this is not at all practical!!! even with the assembly sketches. A phone call to 1001 maquettes confirmed the absence of French instructions and the impossibility of obtaining them. I don't recommend this site and I personally wouldn't repeat the experience of a new one.

No reply I had ordered a set of decals, and received an email that my order had been processed good so far. On this email was my order number, and a link to check your order status. Here's where things changed: I tried the link, and got an error, telling me my order number was not correct. After a few tried, I went to the homepage/contact us link. I sent an email with my info and order number, yet have not heard anything back as of yet. Then, the following day, I received this email asking for a rating. It would do well to ask about the customer experience after some attempt at customer service was made.

Good to do business with. Received item fast. Very reasonable price and shipping cost. Overall good experience.

No reply I had ordered a set of decals, and received an email that my order had been processed good so far. On this email was my order number, and a link to check your order status. Here's where things changed: I tried the link, and got an error, telling me my order number was not correct. After a few tried, I went to the homepage/contact us link. I sent an email with my info and order number, yet have not heard anything back as of yet. Then, the following day, I received this email asking for a rating. It would do well to ask about the customer experience after some attempt at customer service was made.

Impossible to hold silver paint (N°11) on plastic. For the other colors, acrylic paint leaves traces on the brush and dries very quickly (perhaps you need to add an additive like white spirit or alcohol?). No problems with dispatch

very good preparation delivery on time without any problem thank you continue like this

Good to do business with. Received item fast. Very reasonable price and shipping cost. Overall good experience.

The items delivered were as ordered. The delivery time was also as advertised. A good experience that I would certainly repeat.

I was missing the paints (who knows why....) on my bike and I received them within the week.....

rien a redire cervice assez rap ih de toujour nikekel

Highly recommended Fast shipping 5-star service

I requested a model that was quite difficult to locate and they have sent it to me correctly and within the deadline indicated in the first contact. Everything was correct and on time.

Satisfied but shipment a little long, too bad for the next order mercy

Very efficient and a great series

Fast shipping. Well packaged. I recommend 1001 maquette

Many color choices and categories for make-up paint

Good follow-up and interesting promotions

Everything went well with the parcel, just a few unanswered e-mails.

Very happy because well received despite bad weather and order well respected

Very well delivered in point relay quickly enough everything was fine

Good products sent well protected. Delivery time a bit long

The parcel arrived on time and was well packaged One small complaint: the shipping policy is not clear, in any case I did not fully understand it.