English 
F
Rating: 5 out of 5
Always on top
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Serious house to recommend
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J
Rating: 2 out of 5
Very long delivery time and then it turns out that 1 brush is broken. A bubble envelope is not a good packaging for fragile products. The products themselves are good.
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Response from 1001hobbies
Hello,
Thank you very much for your feedback. We apologize for the delay in delivery and for the broken brush.
We take your comment about the packaging seriously and will ensure that fragile products are better protected to prevent such inconveniences in the future.
However, we are glad that you are satisfied with the quality of the products.
Please do not hesitate to contact our customer service if you would like to exchange the damaged brush or get a refund.
Best regards,
The 1001HOBBIES team
Thank you very much for your feedback. We apologize for the delay in delivery and for the broken brush.
We take your comment about the packaging seriously and will ensure that fragile products are better protected to prevent such inconveniences in the future.
However, we are glad that you are satisfied with the quality of the products.
Please do not hesitate to contact our customer service if you would like to exchange the damaged brush or get a refund.
Best regards,
The 1001HOBBIES team
J
Rating: 5 out of 5
Small issue with the expected delivery date, but everything ended well. Very good communication with the seller.
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B
Rating: 5 out of 5
Responsive site and quality products. I recommend
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R
Rating: 5 out of 5
great
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S
Rating: 5 out of 5
no problem, everything is fine!
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C
Rating: 5 out of 5
Speed
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H
Rating: 5 out of 5
Good service and quality.
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L
Rating: 5 out of 5
Despite a significant delivery delay, a very respectful availability in response to my concerns. A product in excellent condition perfectly packaged. I will use this business again.
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Response from 1001hobbies
Hello,
Thank you for your message.
We are currently going through a phase of logistical reorganization related to the relocation of our warehouse, which has unfortunately caused shipping delays on certain orders. We fully understand the inconvenience caused and are doing our utmost to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
Thank you for your message.
We are currently going through a phase of logistical reorganization related to the relocation of our warehouse, which has unfortunately caused shipping delays on certain orders. We fully understand the inconvenience caused and are doing our utmost to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
C
Rating: 5 out of 5
No problem with this order. Fully satisfied.
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A
Rating: 5 out of 5
ras
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A
Rating: 5 out of 5
Everything perfect!!!
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M
Rating: 5 out of 5
Absolutely perfect from order to delivery. Really well done and thank you to the whole team at 1001 hobbies.
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S
Rating: 5 out of 5
Perfect
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G
Rating: 2 out of 5
Almost 3 weeks to receive my order
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Response from 1001hobbies
Hello,
We sincerely regret your feedback and once again apologize for the processing delay of your order.
As our customer service has explained to you several times, we had to face the logistical relocation of our warehouse, which has caused a significant delay in receiving supplier orders and in shipments.
We remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
We sincerely regret your feedback and once again apologize for the processing delay of your order.
As our customer service has explained to you several times, we had to face the logistical relocation of our warehouse, which has caused a significant delay in receiving supplier orders and in shipments.
We remain at your disposal for any further questions.
Best regards,
The 1001HOBBIES team
A
Rating: 5 out of 5
The delivery was long but the product is satisfactory and in good condition
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P
Rating: 5 out of 5
On 1001 Hobbies, I have no criticisms to make, since the purchased item was in line with my expectations, and especially with the announcement. It is their delivery company, Chronopost, that did not respect my instructions, namely a delivery to a specific relay point. I had to go pick up my purchase in a bar, very poorly frequented and moreover not chosen in my order.
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Response from 1001hobbies
Hello,
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
Thank you very much for your positive feedback!
We are delighted to know that you are satisfied with our services, despite the recent delay related to our warehouse change. Your understanding and loyalty are greatly appreciated.
We are doing everything we can to continuously improve our logistics and provide you with the best possible experience.
Thank you again for your trust and see you very soon on 1001HOBBIES!
Best regards,
The 1001HOBBIES team
C
Rating: 5 out of 5
Fast delivery, package in very good condition. Product as described.
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M
Rating: 2 out of 5
Deadline not respected without explanation
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Response from 1001hobbies
Hello,
Thank you for your message.
We are currently undergoing a logistical reorganization related to the relocation of our warehouse, which has unfortunately caused delays in shipping for some orders. We fully understand the inconvenience caused and are doing our best to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Please do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
Thank you for your message.
We are currently undergoing a logistical reorganization related to the relocation of our warehouse, which has unfortunately caused delays in shipping for some orders. We fully understand the inconvenience caused and are doing our best to restore a normal situation as soon as possible.
We thank you for your patience and understanding.
Please do not hesitate to reach out to us if you have any questions.
Best regards,
The 1001HOBBIES team
L
Rating: 5 out of 5
Very good item, exactly as ordered, fast shipping and package tracking. I recommend!
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A
Rating: 5 out of 5
Very good communication and very fast shipping
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M
Rating: 5 out of 5
quick and efficient
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P
Rating: 5 out of 5
I always find what I need there.
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D
Rating: 4 out of 5
Received quickly, in good overall condition (one corner of one of the trays is slightly crushed, but it's not bothersome).
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F
Rating: 5 out of 5
Impeccable. Everything is in accordance and in good condition.
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L
Rating: 4 out of 5
WAITING FOR DELIVERY A LITTLE LONG
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F
Rating: 2 out of 5
Not shipped by the promised date. Previous package lost by the post, which you cannot do anything about, so I had to reorder which is much more expensive. And no compensation for the new purchase.
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Response from 1001hobbies
Good day,
We completely understand your frustration and sincerely regret that you are experiencing inconvenience due to this.
Unfortunately, we have no influence over the loss of packages by the post, but we always do our utmost to assist you as best as we can in such situations.
Regarding the lack of compensation for your new purchase, we understand your disappointment. We kindly ask you to contact our customer service at [email protected], so that we can find a suitable solution together.
We thank you for your understanding and remain at your disposal.
Best regards,
The 1001HOBBIES team
We completely understand your frustration and sincerely regret that you are experiencing inconvenience due to this.
Unfortunately, we have no influence over the loss of packages by the post, but we always do our utmost to assist you as best as we can in such situations.
Regarding the lack of compensation for your new purchase, we understand your disappointment. We kindly ask you to contact our customer service at [email protected], so that we can find a suitable solution together.
We thank you for your understanding and remain at your disposal.
Best regards,
The 1001HOBBIES team
J
Rating: 5 out of 5
by post it's a disaster, suggest Mondial Relay, better operation and cheaper. Regards
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P
Rating: 5 out of 5
Good original product at a fair price. Fast shipping.
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M
Rating: 2 out of 5
The ordered material was listed as available but arrived over a month after the order.
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Response from 1001hobbies
Good morning, thank you for your feedback. We apologize for the delay in delivery. Although the material was indicated as available at the time of the order, an unforeseen delay related to our move unfortunately affected the delivery, which occurred more than a month after the order. We understand the inconvenience caused and will do everything possible to ensure this does not happen again in the future. We remain at your disposal for any questions or further assistance. Best regards,
R
Rating: 5 out of 5
Excellent+++++++++++++++++++
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A
Rating: 4 out of 5
Delivery times are too long
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P
Rating: 2 out of 5
To obtain the shipment of the package given the urgency I had, having purchased items that should have already been in stock, I had to write several times to get it shipped. I only recommend it to those who do not have needs and urgencies.
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Response from 1001hobbies
Good morning,
Thank you for your feedback, and we completely understand your frustration regarding the delay and the difficulties encountered in receiving your package.
Please know that we place great importance on the availability of our products, and we sincerely apologize that the items, despite being indicated as available, were not shipped within the expected timeframe. The relocation of our headquarters has unfortunately complicated order management, causing these unpleasant delays.
We understand that this may have affected your plans, especially in case of urgency, and we apologize for the inconvenience caused.
We hope to regain your trust in the future and remain at your disposal for any requests or assistance.
Best regards,
1001hobbies
Thank you for your feedback, and we completely understand your frustration regarding the delay and the difficulties encountered in receiving your package.
Please know that we place great importance on the availability of our products, and we sincerely apologize that the items, despite being indicated as available, were not shipped within the expected timeframe. The relocation of our headquarters has unfortunately complicated order management, causing these unpleasant delays.
We understand that this may have affected your plans, especially in case of urgency, and we apologize for the inconvenience caused.
We hope to regain your trust in the future and remain at your disposal for any requests or assistance.
Best regards,
1001hobbies
M
Rating: 5 out of 5
good products delivery a bit long (I take into account the public holidays in May)
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A
Rating: 5 out of 5
Shipping speed
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U
Rating: 5 out of 5
Great selection for hobbyists and well-executed delivery, thank you
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J
Rating: 5 out of 5
very satisfied overall
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B
Rating: 5 out of 5
Superb Yamato Why aren't there more beautiful miniatures in 1/700... They only have the Tirpitz, Yamato, Bismarck, Missouri, and Ark Royal... If you can contact Force of Valors for me, tell them to make the Scharnhorst and the Graf Spee...
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A
Rating: 4 out of 5
Good product.
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