Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Purchase giving me complete satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Excellent choice, good price, many references ... In short, a site to recommend to all model enthusiasts. A little extra would be to include the paint references for each model in the description, so that you can color-coordinate them and order both the model and the paint you want at the same time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2015
I'm very happy to find what I'm looking for as a Tamiya fan. the delivery is fast, which isn't bad either! so: very interesting prices good choice possible delivery ra
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2015
All things come to those who wait Patience is not my strong point Joking aside I am delighted to have placed an order with you thank you cordially Patr
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 23/09/2015
Original article fast delivery. Thank you
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 23/09/2015
purchase made successfully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2015
no problem for ordering and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2015
good delivery service ok but more description of box contents would be welcome...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2015
my order was carried out as quickly as possible, with reliability and a real concern for quality. But what sets 1001 maquettes apart is the step-by-step e-mail communication: order received, package ready, dispatch soon to be dispatched, etc. This is how you reassure and finally satisfy your customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
nothing to say!! perfect delivery. bravo to 1001 maquette
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2015
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2015
All it took was a few clicks and everything became a dream. Bravo for your thoroughness. Thank you for your professionalism.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/09/2015
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/09/2015
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2015
Great products!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/09/2015
very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2015
The parcel arrived quickly. Brav
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Verified Buyer
Rating: 2 out of 5
following a purchase from 18/09/2015
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/09/2015
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Response from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2015
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
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Response from 1001hobbies
Dear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2015
I recommend 1001 maquette for those who are like me enthusiasts I find that there is a choice at interesting prices and that deliveries are respectedÃ
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2015
very good i wuz very pleased will deal with them again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 16/09/2015
very good i wuz very pleased will deal with them again
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/09/2015
Delivery was good. Assembly is already underway.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
parcel received quickly well protected.nothing to criticize m
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2015
Order received on time I am satisfied with the seriousness of 1001 maquet
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/09/2015
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
fast, high-quality service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2015
Very well packed and complete. The delivery time is a little lo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2015
Quick and easy - nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
I had been offered a €100 gift voucher to use at 1001 Maquettes. I placed an order but couldn't figure out how to use it. Fortunately, there was online chat. That's how I was able to find the solution, thanks to a friendly and efficient contact. Everything else (delivery times and products ordered) was perfect. I'll be back
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
Fast order processing. Product conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2015
As usual, this site is faithful to these commitments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2015
my order was what I had asked for and was in agreement with the delivery which was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2015
Very satisfied arrived in good condition very satisfied
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/09/2015
Très content Bien arrivé en bon état parfait très satisfait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2015
Very good product complete arrive on time small defect lack of paint in the kit too bad especially for a product worth 40
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2015
What more can I say?
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 29/08/2015
excellent company product shipped quickly and quickly reached me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2015
A wide choice of products, easy site searches, fast delivery and reasonable prices: four reasons to come back to 1001 maquettes.
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