Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Website was easy to use and clear, I was able to find what I was looking for with no problem. Communication about delivery was also very clear. Delivery was quick and item arrived in perfect condition.
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
J
Jean Luc G.
Rating: 5 out of 5
following a purchase from 17/02/2025
Good experience, product availability, fast delivery
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you appreciated the availability of the products and the speed of delivery. See you soon for new orders!
D
DAVID B.
Rating: 5 out of 5
following a purchase from 13/02/2025
Fast delivery, correct packaging, product ok
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery, packaging and product met your expectations. See you soon for a new order!
S
Sandro C.
Rating: 5 out of 5
following a purchase from 29/01/2025
They have a bon catalog where you can find good bargains. The shipping is fast and the packaging sufficiently accurate.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
S
Simone B.
Rating: 5 out of 5
following a purchase from 11/02/2025
Efficient service, nothing to report!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Juan B.
Rating: 5 out of 5
following a purchase from 19/01/2025
Very good service, both the treatment with the customer and the dates that you indicate are very accurate, and the products that I have bought so far have not let me down. I recommend buying through Hobbies rather than other sites with similar products.
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Response from 1001hobbies
Thank you so much for your amazing review! We are glad to hear that you were satisfied with the customer service, the delivery dates and the quality of the products. We really appreciate your recommendation, it's an honor for us! We look forward to continuing to provide you with excellent service, see you next time!
T
TURGUT B.
Rating: 4 out of 5
following a purchase from 28/01/2025
deilvery little longer
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
P
Pietro D.
Rating: 5 out of 5
following a purchase from 19/01/2025
I mistakenly ordered a duplicate item, and support quickly resolved it.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
D
david O.
Rating: 2 out of 5
following a purchase from 30/12/2024
The order was received. One month later
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Juan Alberto M.
Rating: 5 out of 5
following a purchase from 29/01/2025
Perfect
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Response from 1001hobbies
Thank you! We are glad that everything was perfect.
D
Denis D.
Rating: 5 out of 5
following a purchase from 06/02/2025
I was worried at first as I read a lot of negative reviews online about this online store, but my order arrived nice and clean, quite quickly and neatly. I believe that 1001hobbie has taken the many criticisms to heart and is now a decent store. This is to be commended.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jonathan M.
Rating: 5 out of 5
following a purchase from 01/02/2025
Great service
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
V
Verena U.
Rating: 5 out of 5
following a purchase from 05/02/2025
Nice
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
B
Bernard H.
Rating: 4 out of 5
following a purchase from 01/02/2025
Everything went well.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jean B.
Rating: 4 out of 5
following a purchase from 23/01/2025
Figures are good. Delivery took a relatively long time
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
M
Manuel J.
Rating: 5 out of 5
following a purchase from 01/02/2025
A wide range of products and reliable delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection of products and reliable delivery service have met your expectations. See you soon for new discoveries!
J
Jean Yves R.
Rating: 5 out of 5
following a purchase from 02/02/2025
parcel received very quickly
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Response from 1001hobbies
Thank you for your return! We're glad you received your package quickly. See you soon for a new order!
J
Jordi D.
Rating: 5 out of 5
following a purchase from 06/01/2025
Great stock of product, so it is very easy to have in stock what you are looking for and if they don't have it you can make them let you know when they have it again; Very good and adjusted shipping costs; Super fast shipping; They have become my first choice of store for my purchases.
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Response from 1001hobbies
Thank you so much for your positive feedback! We are glad to hear that you were satisfied with our stock, shipping costs and speed of delivery. We are honored that we are now your first choice for your purchases and look forward to continuing to provide you with the best service in the future!
M
Marc C.
Rating: 5 out of 5
following a purchase from 05/02/2025
Lots of choice on the site. Order processed quickly and tracked efficiently.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that our wide selection and prompt handling of your order lived up to your expectations. See you soon for new orders!
A
Angelo I.
Rating: 4 out of 5
following a purchase from 14/01/2025
The models ordered are outstanding,. You can find models that are almost unobtainable. My only note,which makes one very unhappy, is to report on the product sheet that it is available. Instead with my second purchasing experience I have found that the models have to request them from the suppliers and the time is very long. I would like to add that today there are online sellers(see Amazon) where the delivery times are very fast.I understand that you have adopted a sales policy aimed at saving money for logistical facilities, but it would be much better to indicate this clearly before payment. Anyway it is a reliable and well-stocked site, thank you.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
F
francois C.
Rating: 4 out of 5
following a purchase from 25/12/2024
Package conforms to order. Ordered in a very busy period, arrived after about 15 days.
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Response from 1001hobbies
Thank you for your return! We're delighted that your parcel is as ordered, and thank you for your patience during this busy period. See you soon for a new order!
M
marc B.
Rating: 4 out of 5
following a purchase from 02/01/2025
Dommage que ce n'est pas en français tu dois amuser pour traduire
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Response from 1001hobbies
Thank you for your feedback! We understand that the lack of French instructions can be an inconvenience. We take note of your comment and will do our best to improve this in the future. If you need any help with translation, please don't hesitate to contact us!
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alessandro P.
Rating: 5 out of 5
following a purchase from 03/02/2025
good product, fast shipping, attractive price
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
F
Felix S.
Rating: 2 out of 5
following a purchase from 04/02/2025
Delivery dates not as specified. No information on enlargement or new delivery date.
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Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
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Peter V.
Rating: 5 out of 5
following a purchase from 26/12/2024
Quick service. Product was exactly as advertised.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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Gerald C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Excellent site, very good order tracking, well-deserved 5-star messages, thank you.
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Response from 1001hobbies
Thank you so much for your wonderful feedback! We are delighted that our order tracking has met your expectations. Your satisfaction is our priority, and your 5 stars motivate us to continue offering excellent service. See you soon for new orders!
M
Michael C.
Rating: 5 out of 5
following a purchase from 06/02/2025
Excellent transaction , fast shipping and everything as described.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
V
Vincent P.
Rating: 5 out of 5
following a purchase from 07/02/2025
Very good.
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Response from 1001hobbies
Thank you very much! See you soon for a new order!
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NELLA C.
Rating: 5 out of 5
following a purchase from 28/01/2025
very neat
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
E
Eric F.
Rating: 5 out of 5
following a purchase from 22/01/2025
Item corresponds to the description, Fast delivery.
Thank you
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the item corresponds to the description and that the shipment was fast. See you soon for a new order!
L
Leah L.
Rating: 5 out of 5
following a purchase from 11/02/2025
Everything arrived on time and the friends were great, really very nice models!!! :D
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Robbert T.
Rating: 5 out of 5
following a purchase from 04/02/2025
Great service, never been anywhere else. Only good experiences.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
Jordi O.
Rating: 5 out of 5
following a purchase from 10/02/2025
Fast delivery
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
J
JOREN B.
Rating: 4 out of 5
following a purchase from 04/02/2025
Fast delivery. The packaging could be better though. The top was already half loose and I could just see the gundam box lying around.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
S
Stefano H.
Rating: 4 out of 5
following a purchase from 05/02/2025
It is good however sometimes they take a while to ship to Italy, they have a lot of stuff in preorder
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
T
THIERY H.
Rating: 5 out of 5
following a purchase from 02/02/2025
ordered paint for my models, perfect
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the paints for your models met your expectations. See you soon for new orders!
A
André B.
Rating: 4 out of 5
following a purchase from 18/01/2025
Delivery takes a bit long (around 8 weeks)but everything arrived well.
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
C
christophe J.
Rating: 5 out of 5
following a purchase from 12/02/2025
Received promptly
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Response from 1001hobbies
Thank you for your feedback! We are delighted that you received your order quickly. See you soon for a new order!
P
Philippe G.
Rating: 5 out of 5
following a purchase from 04/02/2025
From ordering to delivery of the chosen items, a follow-up almost hour by hour. A real à la carte service. To be recommended!
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that our order tracking met your expectations and that you appreciated our personalized service. Your recommendation is the best reward for us. See you soon!
J
Jacques S.
Rating: 5 out of 5
following a purchase from 12/02/2025
speed
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Response from 1001hobbies
Thank you for your feedback! We are delighted that the speed was up to your expectations. See you soon for a new order!
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