1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The order arrived two months late, it is true that what I expected arrived and it was in good condition, but I don't think I will buy again with such long delivery times.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
My brush is still missing.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 07/02/2021
I ordered from 3 stores at the same time on the same day (Monday). One store delivered on Thursday, one on Saturday and this parcel is due to arrive on Monday. All via DHL. I personally think that's too long.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 01/02/2021
The price difference between the price indicated on the website and the ticket was 10€ more without specifying the concept apart from the shipping that was specified. In total, a 49€ model has ended up costing
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2021
Even though I've found what I've been looking for for some time, I'm surprised at the prices of the products. Products much cheaper on other sites found recemm
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Verified Buyer
Rating: 2 out of 5
following a purchase from 01/02/2021
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2021
Once again the order was delayed and did not arrive complete... Yet on the day of purchase ALL products were listed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/02/2021
Read my mail from 26 january 2021! Read my mail from 26 january 2021!
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/01/2021
Frankly, the preparation is too long and the top of the propeller plate does not correspond at all to the photo. My hpi motor housing is very satisfactory.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2021
order placed before christmas based on stock given as available on the site but not received on january 11, 2021... making for a disappointed child! 1001maquettes only acknowledged the delayed availability after a complaint (no spontaneous information on the availability of the product).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2021
Delivery times not met
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2021
the reference does not match the photos
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2021
While the company boasts of its French headquarters in Isère, my order took over 2 weeks to process and my purchase took almost a month to arrive. They either need to hire more people or make their practices more efficient (or both). On the other hand, my package arrived in perfect condition.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/01/2021
long wait to which is added that the box of games arrived in poor condition rather disappointed given the price of the a
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2021
Good evening I used to love painting with Airfix paints but their quality has gone down a lot How can they be sold?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2021
Parcel not received Stuck in customs because you didn't enclose a facsimile
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Verified Buyer
Rating: 2 out of 5
following a purchase from 06/01/2021
Still awaiting parcel for item ordered on 21st December 2020. Difficult to contact the vendor to discuss or resolve this issue.
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 06/01/2021
Very disappointed with the shipping service. After more than 10 days it still has not arrived. They have been 4 days ""in prapració"" and another 5 ""Prerregistrado"" in Correos but without delivering the package to be sent. I wrote an email two days ago and have not had a reply yet. As for the model in question, I still do not have it in my hands.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 05/01/2021
I ordered a model on the 21st of December. It still hasn't been delivered. The tracking system says they haven't received yet. Message the company 1001 model kits and they haven't reply either ...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2021
still haven't received the parcel that should have arrived 10 days ago
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/01/2021
delivery time far too long
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 04/01/2021
Order placed on 61220 still not arrived on 40121
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Verified Buyer
Rating: 2 out of 5
following a purchase from 04/01/2021
I have not received any confirmation of my order and have no contact details to be able to track my order or contact anyone
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Verified Buyer
Rating: 2 out of 5
following a purchase from 03/01/2021
It has been weeks since I ordered one roll of oracover and still have not received it...
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 03/01/2021
The delivery unfortunately took a long time It was stated on the website that there were 120 paint strips in it However, there were only 20 paint strips with 6 jars each so you have 120 jars but not 120 paint strips
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
bonjour j'ai mi que 2 etoiles suite a la réception du char rc henglong king tiger parce que malheureusement au bout de quelques secondes le char s'arret net et le phare avant ne fonctionne donc je suis asser decu de cet achat d'autant que je voulai en acheter d'autres . et si a chaque fois c'est pareil ben c'sera non cdlt orgawitz christian
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
Once again I buy a product that is available on the site and that is not really available 3 weeks later.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/01/2021
received a package of a henglong 116 king tiger rc tank and after charging the battery the tank switches off after a few seconds and the headlight doesn't work, so I'm very disappointed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/01/2021
Order placed on November 28 and parcel received on December 26! A few days after placing the order, I received an e-mail informing me that one of the products was not in stock, even though I had not been informed of this at the time of ordering. Approximately every 3 days I received the same message, even a duplicate. In mid-December I contacted the seller and again received an e-mail telling me that they were waiting for the product. I was waiting for these models which were intended as Christmas presents! To miss and on top of that to have to buy something else! We are asked to give preference to our French companies to keep the economy going. In the meantime amazone respects their shipping dates to the letter. Very disappointed I will not make any more com
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Verified Buyer
Rating: 2 out of 5
following a purchase from 31/12/2020
I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Overall disappointed. The order scheduled for delivery by December 21st finally arrived on December 29th...a shame for a Christmas present! The parcel ready to be dispatched from the logistics platform was blocked for 5 days without any explanation from the company I contacted by phone. What's more, 2 of the items advertised as being in stock on the site were found to be awaiting restocking at the time of confirmation...to encourage the customer to order (?) whereas other sales sites clearly indicated that the products were not available for 46 days. It's clumsy, even misleading. In my opinion, you can only give a bad brand image, and this encourages mistrust... disappointing for a site that claims to be of high quality and, what's more, French.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/12/2020
Delivery times not respected and minimalist packaging. Too bad, because the site is supe
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Verified Buyer
Rating: 2 out of 5
following a purchase from 30/12/2020
Paid extra $25 for expedited shipping. Has been two weeks since purchase still no item that was paid and ordered. This company is garbage responds in French and takes way too long to respond on inquires. Don�t waste your time or money they are awful.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 29/12/2020
Order placed on 1312. On the 14th they send an email ""your order is ready"" On the 17th they send the same email (but one item is still missing) on the 22nd ""your order will be shipped shortly"" on the 23rd ""it has been shipped"" as of today 2912 the tracking code does not show up in the database. I prefer less information but correct and true.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2020
Unacceptable delivery time product marked in stock received 3 weeks later t
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/12/2020
Delays too long and not respected. Order made with express delivery at 20€ for reception before the holidays still not received and surprise spoiled. T
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Verified Buyer
Rating: 2 out of 5
following a purchase from 28/12/2020
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
Response from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2020
Still haven't received package Not your fault. USPS still hasn't delivered my package. It's been almost an entire month since I ordered it and it was supposed to be delivered on December 18th.
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Response from 1001hobbies
Mr. Kozarovitsky Thank you for your comment. We would like to inform you that we have launched a survey with the carrier. Merry Christmas Customer service 1001hobbies
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Geverifieerde Koper
Rating: 2 out of 5
following a purchase from 28/12/2020
Far too long delivery time It said 5 days and we had to wait a month Christmas gift was just in time The article was available if you do not have the article and can not ensure that it can be sent on time then you better not put it on your site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/12/2020
My parcel arrived crushed
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