Customer reviews of 1001hobbies

Supposedly, it was to be delivered on December 24 if ordered before the 17th, so the package was indicated as being ready on the 23rd, 6 days later, and I haven't heard anything since. In short, I placed 1 order with 1001 hobbies and this will probably be the last.

I made 2 orders and both times the deliveries were long.

Order of December 8 delivered to the carrier on the 22nd and on December 26 still not at the point rela

On the plus side, the breadth of the catalog means you can find almost everything in your store. Negative points: site ergonomics to be improvedprices too highlook at the competitionyou're too expensiveshipping rates are prohibitiveespecially with the much too long time you take to ship orders (I keep my invoices and delivery times available...).impossible to consult the privacy statement and manage cookiescf Rgpd.Amazon is the big bad wolfbut what is the key to its success...à bon ent

Order supposed to be shipped on 0812... And as of today 2412... Nothing... I'm told that as soon as the package is picked up by the carrier I'll be notified.... But when??! I don't know... I thought I'd receive my parcel for Christmas... Not a chance.

To be honest I have no idea yet if I am satisfied I have not received anything yet

Not serious!!! When ordering product available four days later an email notifying me that the product is not available. For reimbursement, I have to wait 14 days!

I placed an order at the beginning of the month with no news on the status of the order, which remained unchanged for several weeks. I had to contact them again for the order to be placed.

I can't wait to read that my parcel has finally been given to the carrier. Tomorrow it will be 15 days since I placed my order.

Easy site good products logical setup fast email confirmation Bad delivery Order 01 Dec 20 Dec still nothing received Not okÃ

Hello After paying nearly 10€ for a 48h delivery I was delivered in 96h. I'm told it's the health crisis. I work in the children's sector and we too have been faced with a health crisis since 130320 and have had to reinvent ourselves to be able to work more or less normally. So I think it's a shame to charge for a service we don't provide.

I placed an order that was supposed to arrive in 7-9 business days and instead took 12. Since it was an item I was supposed to decorate for Christmas each day of delay was heavy to catch up on. A meager communication came from support about the delay in restocking and this unnerved me because if you don't have the item in stock you don't sell it. If I had in fact known it was out of stock I would have purchased the same item from another retailer at a lower price where the estimated delivery time was 10 business days. Another thing: since the item has a cone shape I asked for gift wrapping (cost 2.50€) to have something more ""professional"" than what I could have done (who with packages anyway I do pretty well) and I was delivered the cone simply wrapped in a sheet of colored paper and with a scotch tape closure to say the least embarrassing. I think with a little more care and attention something better could have been done. I am not giving a star because with the purchase anyway I was given a 5€ off coupon on my next purchase. I will most likely not use it but it is still a kind thought.

Poor quality model and long delivery times

Purchased only with paypal or credit card. My order was supposed to be shipped within 35 days instead it was shipped after two weeks in fact not a serious delay but in asking for explanations I was getting discordant messages those who told me that their regular supplier no longer had it available and they sn sn turned to another and those who blamed the courier delays generically. I started to lose confidence. The turning point was only when I threatened to turn to my bank for a chargeback a few days and they shipped.

Hello Sir Madam! I have received the package the miniature car very well but the plastic box where the car is inside in very bad condition! I am dissatisfied for

I waited almost 1 month for my parcel to be sent. My brother didn't get his birthday present on time. DÃ

I'm giving it 2 stars because the product seems fine, but the packaging needs to be improved! A huge cardboard box for 1 small box lost in the middle of plastics is excessive and not environmentally friendly.

I was sent a voucher with a 5% discount by email for my late delivery. I then wanted to place a new order and claim the discount. The discount code cannot be entered or is not known at 1001hobbies. So no new order as the 5% discount promise cannot be claimed. Promises alone are not enough - they should also be kept.

Incredibly slow.I am still waiting for… Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.

I can't write a review when I haven't received my order

Incredibly slow.I am still waiting for... Incredibly slow.I am still waiting for the Chinese battle tank I ordered in early November.

Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.

Ordered a month ago Ordered a month ago. You took the money out quick enough. I gave you two stars because you had an item that no one else did. Wont be ordering from you again.

Goods are ok but 250€ gift wrapping for a mini piece of paper primitively wrapped and without a gift bow that disappointed me very much.

Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.

Unfortunately much too slow and extremely expensive to ship.

Ik heb een bestelling gedaan Ik heb een bestelling gedaan. Ik ontvang een bericht dat ik contact moet opnemen, maar de telefoonnummer op de website werkt niet. Er zou een deeltje van mijn bestelling niet leverbaar zijn, maar het artikel staat nog wel te koop op de website.

Average, because even though the references were all available and dispatched quickly, order taking was more than laborious (numerous slowdowns and bugs) and the order preparer confused HU022 with HU220, so it wasn't the right color! As there's no shortage of suppliers and COVID boosts online sales know-how, I'm forgetting 1001 maquettes. Dice

Compliant products. Excellent packaging. Disastrous delivery time

The delivery was quite slow (this was indicated on the website by the way because it is due to the structure of the store) so it was only 14 days later that it was offered to Post NL Who also needed almost a week but that is not the fault of the store What is annoying is that 1 of the boxes was flattened apparently without damage to the contents but the shipping box was apparently not resistant to the forces encountered during transport I have had better experiences elsewhere

I ordered an item on November 26 and my order 235451 has still not been processed. I sent an email to 1001maquettes but I still have no answer.... I'm getting a bit worried

Order processing time too long, delivery time too long considering cost of postage.

It’s a shame It’s a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!

Found just what I was looking for and fairly good delivery time from across the Atlantic despite Covid restrictions.

It's a shame It's a shame, a kit of this large size and substantial weight was shipped with no box only bubble wrap and of course arrived with a pretty banged up box!

Quick order processing good prices everything as expected! Thank you!!!

Package received damaged

Website is not reliable Promises are not kept Dutch site but you are spoken to in French and then on request in English Part of the delivery was not immediately in stock To find out I called 4 times Promises were kept partially and late 2x was only delivered after the umpteenth phone call If nothing changes then for me it was the 1st and last time

Very bad time of specail courier to my… Very bad time of specail courier to my address - more than 3 weeks and order not received yet !

The order is not complete and this is not the first time! On customer service you have to wait a long time and when you finally get to speak to someone it has to be in English.