Customer reviews of 1001hobbies

This model arrived missing a major part looked like the box had been tampered with but I didn�t realize the part was missing until after I started the build. To bad I was hoping to find a good trustworthy overseas supplier. I�ll keep looking.

Hello I bought 2 tubes of glue and one of them leaked in the packaging. I got my hands full of it and as a result the tube has been cut open. However, I have to pay another 6.99 euros and the site doesn't allow me to order only the glue with the 5 euro voucher. So it doesn't solve my glue problem.

4 weeks delivery time for stock items (at least as stated when ordering), postage fees that make your skin crawl and catastrophic packaging: the items (including glass) thrown into a bubble envelope, a hole cut in the envelope for the items that are too big and off to the post office. Once and never again!!! Definitely not recommended!!!

Relatively slow service when sending orders. And poor after-sales service - I'm still waiting for missing parts from a previous order...

Model box was shipped without a packing... Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper's comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Model box was shipped without a packing box so when it arrived the model box was damaged. This was meant to be a gift and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper�s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

Model box was shipped without a packing… Model box was shipped without a packing box, so when it arrived the model box was damaged. This was meant to be a gift, and now it looks all crappy. Especially for the outrageous shipping price. **reply to shipper’s comment** It was shipped by being wrapped in bubble wrap. No shipping box. The label was taped to the bubble wrap.

I ordered pots of paint for my model but my order was incomplete, some pots were missing.

Unfortunately the parcel I received was incomplete. Although the parcel arrived on time and in very good condition, it should have included a white spray (CORAX WHITE SPRAY (GLOBAL)). The white spray was missing from the parcel, which is why I only put 25 Ã

I ordered in early June. A month later they sent me the wrong parcel. They would not send the correct order until this wrong parcel was returned. Many many e-mails later, most of which were not answered, I finally received my order in the middle of August.

I was disapppointed frankly. Covid problems and postage difficulties I understand. I ordered three products and heard nothing for two months, then I heard one was unavailable (I was surprised to see it advertised frankly). The other two would come and I would be credited with the balance, not refunded. OK I found something else, had to repay the postage, OK. Came quickly. But the third product is still advertised, despite repeated e mails from me. If I click on it, it goes into my basket (three times now). I even get reminders that it is there in my basket (even if not in store) and I have not paid. This is my only real issue here. Thanks for your early reply. Much appreciated. The item I requested is the Dragon 1/71 M4A3 105 VVSS. I was very surprised to see it advertised as it is almost impossible to find. It does need to come off your store list, as it is still inviting payment after entering the basket. Unless it is now back in stock of course! Good luck in these hard times

Ordered accus lipo 1s. I received a lot of emails too. Postage for a shipment weighing just 10g with packaging at 7.99!!!! Too high. Could be delivered by recorded delivery. Delay in delivery.... Don't be surprised if you buy from an American logistics platform..... A bon ent

The parcel has arrived. I ordered it on Thursday at 9am...it was specified that I would receive it the next day (Friday the 14th). To be sure I paid Chronopost (still guaranteed within 24h). According to the information available on the Chronopost tracking system, my parcel was dispatched on Friday evening....36h to put 5 cans of paint in a poor pouch...not very serious! I paid the Chronopost for nothing...and I find it intolerable to have to pay even more to have "the right" to pay with paypal...your competitors are more reliable and faster. The parcel conforms however.... Maj: the information provided by Chronopost is contradictory to what you write below... I can't put a screenshot...too bad. You're offering me a 5€ voucher and a refund for the Chronopost shipment. It's a credit to you and very commercial of you, my friend.

long lead times

Very long wait and no reply to a sent mailWould not order here again

Don't be in too much of a hurry to get the goods.

I have ordered from this company several times any issues are promptly addressed and the models are always as described

It took me ages to get my money back

Model took two and a half weeks to arrive, although advertised it wasn���t in stock, no email from company until i emailed them. Model arrived just covered in bubble wrap no additio

Delivery times too long

5 days to prepare a parcel is much too long and I missed my gift for an 8 year old boy.

Order placed on July 10, received on July 28. However, the product was in stock. The order remained in process for nearly 15 days, except for the debiting of the invoice, which was immediate and not carried out on the day of dispatch.

Delivery much too late Logistics to be seriously reviewed I wanted a quick fix I wouldn't call on you again for quick delivery. More than 15 days for delivery. It's time to move to 2.0 delivery and get a head start on 3.0. Delivery times

The ad said 3 days post. It arrived after 5 days and we had already left. We live abroad.

I ordered an item on July 7 and have… I ordered an item on July 7 and have not received it as of July 28 (three weeks later)

I ordered an item on July 7 and have... I ordered an item on July 7 and have not received it as of July 28 (three weeks later)

I have missing parts in the model I had bought, received the model on the 13th July still not resolved now the 26th. Not impressed with the after sales support. Model kit was a Heller 1/125 scale Ariane V only 40 piece kit, 12 pieces missing ( full spruce). It���s now the 11th of August and still no parts, been told that they are being sent from 1001 model kits Vendor, who have still to send them, totally not happy with the sale support received, I have had to contact 1001 myself to get updates. Which seems to be no progress

Package received promptly...however packaging not very discreet (bubble wrap) the package can be stolen or as is my case my son received the package only it was his birthday gift

The model itself is the size we wanted, but it's one thing for the chassis to clip on poorly to the passenger compartment. You'll have to work a little harder. But that the windshield doesn't match the Volkswagen newbeetle we ordered is quite another. I've tried to contact you without success. No one answers. So ordering another model is not advisable. Assuming that this message allows you to contact me, you have my contact information. M

The quality of the product is pretty mediocre, especially considering its price. All the parts are made of plastic and are poorly cast and cut. The paint is not included and the size is ridiculously small! I advise you to spend your che

Punctual and accurate but don't understand each other with colorise you ask for a color must be that and no BLACK!!!

For a microscopic spring I paid almost 7 € when I later found it p

Great product quality. Delivery did not take that long considering coming from Europe to the US and the current health environment.

In the demonstration video of the item I chose you can see the box open and you can see that inside the pieces to be assembled are green but when the package arrived to my bitter surprise the pieces were white i.e. to be painted. They told me they would email me the free return form but to date despite my email reminder I have not received anything.

Great customer relations and super fast delivery highly recommended thank you

They should really add the sizes of the models in the description

The order was placed 11 days ago and unfortunately the product has not yet been delivered... The processing of the order was fast and the shipment was done immediately, but the delivery is problematic. As this is a gift for a specific date, this is a problem.

Disappointed as it took over five weeks to receive my order and there was very poor communication from vendor. Plus the tracking link on the website did not work. Probably won't use 1001 Modelkits again.

Basically, the site is fine, but my order (and the first on this site) still hasn't arrived. It's now been a week since the maximum delivery date passed... I know you have to be patient, but in addition to the rather high prices compared with other suppliers, I don't find it worth buying these arti

extremely long delivery times... stock should be updated... Otherwise, the people in the after-sales service are helpful and responsive.