1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
It arrived perfectly and in the time I was told, very happy with the purchase.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Giuseppe M.
Rating: 5 out of 5
following a purchase from 01/05/2024
All ok
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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herve D.
Rating: 5 out of 5
following a purchase from 04/05/2024
ras continue like this
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Christian A.
Rating: 5 out of 5
following a purchase from 28/04/2024
Ordered and delivered super fast!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Marco S.
Rating: 4 out of 5
following a purchase from 09/04/2024
If you don't have a product in stock to ship within the given timeframe let the customer know right away or write it in the item description to let them know that the timeframe might be longer. Good at responding quickly and thoroughly to emails though.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Mario M.
Rating: 5 out of 5
following a purchase from 06/04/2024
A very good online store where you can find everything. From the selection to the order and delivery to my home, everything was PERFECT. 5 stars
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Antje W.
Rating: 5 out of 5
following a purchase from 22/04/2024
Order went well, delivery on the specified date and a good price. Everything was perfect.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jan V.
Rating: 5 out of 5
following a purchase from 19/05/2024
Super fast delivery, wide choice
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Leonarde F.
Rating: 5 out of 5
following a purchase from 14/05/2024
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Laurent V.
Rating: 5 out of 5
following a purchase from 29/04/2024
Easy ordering, fast delivery niclel
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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jerome L.
Rating: 3 out of 5
following a purchase from 27/04/2024
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Eric C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Plenty of choice, attention to price and packaging.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Didier R.
Rating: 5 out of 5
following a purchase from 19/05/2024
Everything was perfect.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Hervé S.
Rating: 5 out of 5
following a purchase from 22/05/2024
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Bernard D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Seriousness in order processing. Exemplary follow-up. To be recommended.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Simon K.
Rating: 4 out of 5
following a purchase from 23/04/2024
Great site. Fast delivery.
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maarten S.
Rating: 5 out of 5
following a purchase from 04/05/2024
Clear and product meets expectations
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Joaquín R.
Rating: 5 out of 5
following a purchase from 12/05/2024
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
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Response from 1001hobbies
Looks like an exciting project. Adding LED lights inside the boat to illuminate all the windows is a great idea. Not only would it add a touch of realism, but it would also highlight the details of the model, making it even more impressive. We can't wait to see the final result of your work. Feel free to share photos when you've finished it.
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Loic C.
Rating: 5 out of 5
following a purchase from 15/05/2024
no comment
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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jeff C.
Rating: 5 out of 5
following a purchase from 19/04/2024
order delivered on time.
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Luc S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Very satisfied;
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Jean Pascal D.
Rating: 5 out of 5
following a purchase from 15/05/2024
Time limit
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Jost F.
Rating: 5 out of 5
following a purchase from 11/05/2024
Everything is fine, gladly again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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I. G.
Rating: 5 out of 5
following a purchase from 11/05/2024
Just right
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Olivier B.
Rating: 4 out of 5
following a purchase from 05/05/2024
Communication out of sync with colissimo delivery.
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Gerd R.
Rating: 5 out of 5
following a purchase from 13/05/2024
Everything as ordered, gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jean V.
Rating: 5 out of 5
following a purchase from 09/05/2024
it's perfect, correct price, fast shipping, good quality model.
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Geoffrey P.
Rating: 3 out of 5
following a purchase from 05/04/2024
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
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Response from 1001hobbies
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconvenience you experienced with the delivery of your package. We fully understand your frustration with this stressful situation. However, we would like to reassure you that we take the quality of our service very seriously and work closely with our delivery partners to minimize such incidents. We will pass on your comments to the delivery companies concerned in order to improve this process. We're delighted that everything went smoothly and that you were finally able to collect your order. Your satisfaction is very important to us and we hope that this kind of problem will not occur again in the future. Thank you again for your understanding and patience. Please don't hesitate to contact us if you need any help or have any other questions.
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Wolfgang S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Armand R.
Rating: 5 out of 5
following a purchase from 23/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Henri S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent service. Clean. Fast. Very affordable.
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chantal A.
Rating: 4 out of 5
following a purchase from 23/04/2024
Quickly received and in good condition But this model was impossible to glue as the parts were very small
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Marc R.
Rating: 4 out of 5
following a purchase from 22/04/2024
Extremely fast, great selection, some brands too expensive compared with other sales sites, otherwise it would have been 5 stars.
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Denis S.
Rating: 5 out of 5
following a purchase from 18/04/2024
good choice and good opportunities for 50% products
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Didier D.
Rating: 5 out of 5
following a purchase from 09/05/2024
Super good. I recommend it.
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gaelle W.
Rating: 5 out of 5
following a purchase from 06/05/2024
A helpful and available team, who helped me finalize my order as quickly as possible!
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Patrick M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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REMI V.
Rating: 4 out of 5
following a purchase from 22/04/2024
Very fast delivery. Well-stocked catalog
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Jose Luis M.
Rating: 5 out of 5
following a purchase from 28/04/2024
All great
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
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Yves L.
Rating: 3 out of 5
following a purchase from 16/02/2024
It's a shame we didn't know sooner that only one of the two bunches ordered was available, and that we had to wait two months to receive the full order.
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Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you were not informed sooner of the partial availability of your order, and we apologize for the two-month delay you had to wait to receive the full order. We understand how frustrating this must have been for you. We are constantly striving to improve our communication and logistical processes to avoid this type of inconvenience in the future. If you have any further questions or concerns regarding your order, please do not hesitate to contact us. We thank you for your patience and understanding, and look forward to serving you better in the future. Best regards,
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