1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
They would literally be better off without a custome service. I assume they use a terrible AI and have no quality control, otherwise i can not make sense of the conflicting messages i got. But everything arrived. Packaging was good, delivery fast. The fact that they only have upfront payment and not paypal made me very suspicious, but its not a scam.
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Response from 1001hobbies
Thank you so much for your feedback We're sorry you had a frustrating experience with our friend Charlie. We're always here to help our customers as best we can, even if that means our friend Charlie takes over after hours! We also invite you to contact us by e-mail with any questions or concerns outside our business hours. Thank you for your feedback, we appreciate it and strive to continuously improve our service.
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Nicolas H.
Rating: 3 out of 5
following a purchase from 03/01/2024
No/ Few emails from you about the supply of the product. I had to go to your site to try and find some information. 6 months of waiting! -Even if it's not your fault.
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Christian M.
Rating: 5 out of 5
following a purchase from 01/04/2024
Nothing more to add; the site works well, there's something for everyone. The delivery service also works well and within the right timescale. Keep up the good work!
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Laurent P.
Rating: 5 out of 5
following a purchase from 26/03/2024
Great! On our profile, we can track the availability of items ordered and waiting from suppliers, as well as the possibility of having items already available sent to us in one or more shipments. I particularly recommend this site, which is perfect from order to delivery.
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Adrian J.
Rating: 4 out of 5
following a purchase from 08/04/2024
Shipping was fast. Everything arrived intact. One figure unfortunately has a different color than pictured.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Paolo R.
Rating: 5 out of 5
following a purchase from 22/02/2024
Excellent seller fast and accurate. Recommended
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Bert T.
Rating: 3 out of 5
following a purchase from 26/03/2024
I regret that only after ordering and paying can I see that it is out of stock and delivery is weeks away.
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Ludo H.
Rating: 5 out of 5
following a purchase from 22/03/2024
transparent website
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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James B.
Rating: 5 out of 5
following a purchase from 10/03/2024
Very easy to navigate the site - great quick service, and well packaged shipment.
Response from 1001hobbies
Thank you so much James for your positive feedback! We're thrilled to hear that you found our website easy to navigate and that you're satisfied with our quick service and well-packaged shipment. Your satisfaction is our priority, and we look forward to serving you again in the future!
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Javier S.
Rating: 5 out of 5
following a purchase from 04/04/2024
Shipping times adjusted to as detailed on the web. In this case very competitive price. Perfect communication. I recommend this store.
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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patrice B.
Rating: 5 out of 5
following a purchase from 08/04/2024
Excellent fast delivery.
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cédric G.
Rating: 4 out of 5
following a purchase from 24/03/2024
I think the number of orders I've placed with 1001 hobbies is the right answer.
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Response from 1001hobbies
We would like to thank you sincerely for your loyalty and for the number of orders you have placed with 1001 Hobbies. Your continued confidence in our company is the best reward for us. We are delighted to know that you have found satisfaction in our products and services, and we pledge to continue earning your trust with every order you place with us. If you have any questions, suggestions or concerns, please let us know. Our team is here to provide you with an exceptional shopping experience every step of the way. Once again, thank you for your loyalty and continued support. We look forward to serving you again at 1001 Hobbies.
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JEAN-PIERRE M.
Rating: 5 out of 5
following a purchase from 08/04/2024
Order arrived on time
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Katherine P.
Rating: 5 out of 5
following a purchase from 12/04/2024
arrived quickly. no worries
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Julien M.
Rating: 5 out of 5
following a purchase from 03/03/2024
all is fine, little long wait but all is well that ends well
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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wim K.
Rating: 3 out of 5
following a purchase from 10/03/2024
way too long delivery time
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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Patrick C.
Rating: 5 out of 5
following a purchase from 16/03/2024
Everything is perfect
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Jennifer C.
Rating: 5 out of 5
following a purchase from 11/03/2024
Choice of items, top shipping, and customer service 10/10
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M. Asuncion M.
Rating: 5 out of 5
following a purchase from 05/03/2024
Good product and good value for money
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Response from 1001hobbies
Dear customer, We are in the process of clearing our backlogs in the warehouse to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
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James W.
Rating: 5 out of 5
following a purchase from 12/03/2024
Good selection, reasonable pricing, and good shipping speed on trans-Atlantic orders
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
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xavier R.
Rating: 3 out of 5
following a purchase from 15/03/2024
The order I bought did not correspond to the scale that was marked on the site. I have sent it back to you and am waiting for my money back.
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pierre J.
Rating: 3 out of 5
following a purchase from 26/03/2024
the last purchase had a problem with the shipping time to my home...
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Alain G.
Rating: 5 out of 5
following a purchase from 17/03/2024
I liked the multiple choice.
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cyrille G.
Rating: 5 out of 5
following a purchase from 02/04/2024
Excellent
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Daniel B.
Rating: 5 out of 5
following a purchase from 17/03/2024
the product is great already mounted
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Antonio M.
Rating: 5 out of 5
following a purchase from 13/03/2024
Easy and fast.
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Response from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
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Jacques L.
Rating: 5 out of 5
following a purchase from 13/03/2024
I'm very happy with the products I take Fast shipping
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Response from 1001hobbies
Jacques! We are delighted to hear that you are satisfied with our products and that you have found our shipping service to be prompt. Your satisfaction is our top priority and we're glad to know that we've met your expectations. Your positive feedback encourages us to maintain our high quality standards and continue to provide you with a pleasant and hassle-free shopping experience. If you have any further questions or needs, please don't hesitate to contact us. We're here to help. Once again, thank you for your confidence in our company. We look forward to serving you again in the near future.
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Peter B.
Rating: 5 out of 5
following a purchase from 19/03/2024
Everything worked perfectly.
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Response from 1001hobbies
Thank you for your positive feedback!
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marco C.
Rating: 4 out of 5
following a purchase from 02/03/2024
Very rich catalog, correct prices. Times not very fast due to sourcing from manufacturer but tolerable.
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Response from 1001hobbies
Thank you very much for your positive feedback. We are glad to know that you found our catalog informative and that our prices are considered fair. Regarding delivery time, we are aware that sometimes it may be slightly extended due to our direct supply from the manufacturer. We appreciate your understanding and tolerance in this regard. Please be assured that we will always do our best to minimize these delays and make your shopping experience as smooth as possible. If you have any further questions or concerns, please do not hesitate to contact us. Your satisfaction is our top priority and we are here to help you. Once again, we thank you for your trust and continued support. Sincerely
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Yann R.
Rating: 5 out of 5
following a purchase from 08/04/2024
always efficient and "tailor-made" best regards
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CARLOS M.
Rating: 5 out of 5
following a purchase from 20/03/2024
Late delivery, but good
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Response from 1001hobbies
Dear customer, We are in the process of resolving our backlogs in order to return to normal service. If you have any problems, please contact our customer service email address. We will help you as much as possible. Best regards!
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Anna B.
Rating: 4 out of 5
following a purchase from 30/03/2024
The delivery is usually very fast but the parcel tracking lacks transparency when ordering items that are not currently in stock.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Roman S.
Rating: 5 out of 5
following a purchase from 13/03/2024
SUPER !!!!!!!!!!!!!!!!!
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!!!!!
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rene M.
Rating: 4 out of 5
following a purchase from 05/04/2024
nothing to say always perfect
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Solange B.
Rating: 5 out of 5
following a purchase from 01/04/2024
very fast delivery
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jimmy G.
Rating: 5 out of 5
following a purchase from 24/03/2024
Great products,great packaging
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Christopher K.
Rating: 4 out of 5
following a purchase from 07/04/2024
Fast delivery. Item as described. There was a thick layer of dust on the packaging. Once with the Swiffer over it, then it no longer looks like a storage keeper.
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Response from 1001hobbies
Good afternoon, thank you for your positive feedback regarding the fast delivery and the item matching the description. However, we are sorry to hear that the packaging of your order was dusty upon receipt. We understand that this can be disappointing and we apologize for this experience. We will take immediate action to investigate this matter and ensure that our packing processes are reviewed and improved so that this does not happen again in the future. Your satisfaction is our top priority and we thank you for bringing this situation to our attention. If you have any further concerns or need additional support, please do not hesitate to contact us. We are here to help you.
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Jan K.
Rating: 4 out of 5
following a purchase from 15/03/2024
Beautiful product
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Response from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
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dominique P.
Rating: 4 out of 5
following a purchase from 05/04/2024
It would be easier to return the parcel to the post office than to a relay, I hope to have it this Friday!
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Ghislaine K.
Rating: 5 out of 5
following a purchase from 08/03/2024
Perfect, nothing to complain about
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