English 
P
Rating: 5 out of 5
good products
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 308 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
This is the first time I’ve purchased anything on here. It didn’t even take that long to get my order and considering it shipped from France all the way to Tennessee USA that’s awesome. It got here maybe 9 days after day of order. Wooo hooo!
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
B
Rating: 5 out of 5
Order arrived without problem and in very good condition well protected book
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D
Rating: 5 out of 5
Serious website
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J
Rating: 5 out of 5
All correct.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
E
Rating: 3 out of 5
Delays a little long, 3 weeks, although the products were mentioned in stock.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Rating: 4 out of 5
The figurines look very nice, I haven't taken them out of the boxes, they're Christmas presents. The only problem is the dust on the boxes.
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J
Rating: 5 out of 5
Package arrived on time! Wide choice of products - I recommend it!
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F
Rating: 5 out of 5
Delivered quickly and well
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B
Rating: 5 out of 5
Easy site to order from, well detailed and with good tracking; Thank you.
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O
Rating: 5 out of 5
The order was easy to place and was delivered on time.
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F
Rating: 5 out of 5
Nickel
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B
Rating: 4 out of 5
I am obliged to pay for delivery despite a purchase of more than one hundred Euros because it is impossible to move. For the rest everything is ok.
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M
Rating: 5 out of 5
Pop received as ordered very pretty
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I
Rating: 5 out of 5
Received on time! Despite the bad comments that made me doubt! I recommend it!
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B
Rating: 5 out of 5
Attractive prices, fast delivery, good quality.
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L
Rating: 3 out of 5
The purchase, payment and delivery went very smoothly. 5 figures and 2 caps were ordered. As a few of them are intended as Christmas presents, I accepted the surprising surcharge for "gift wrapping". The fact that everything was now very badly and without any feeling wrapped in a large wrapping paper (torn, unsuitable, wrinkled) "was also very surprising. At Müller they wrap everything beautifully and tightly, even with mesh, free of charge... This is a service where I like to shop again. The wrapping paper is now in the bin and my money for it is of course gone... Apart from one cap, the goods are fine. The cap in question was full of marks (dirt), disgusting, but wash it once under the shower and it should fit again, otherwise the complaint will be made.
At such a price, with a company where you would expect them to make an effort to offer that little extra, I had hoped for individually packaged, above all beautifully packaged and maybe a little nerd touch. Here I buy, pay, that's it. Impersonal, loveless. Leave out the wrapping paper! Don't expect a bonus. Buy, accept, check.
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At such a price, with a company where you would expect them to make an effort to offer that little extra, I had hoped for individually packaged, above all beautifully packaged and maybe a little nerd touch. Here I buy, pay, that's it. Impersonal, loveless. Leave out the wrapping paper! Don't expect a bonus. Buy, accept, check.
Response from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
B
Rating: 5 out of 5
Large selection Up-to-date stock and order tracking
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D
Rating: 3 out of 5
poor delivery, damaged parcel and poor packaging
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
M
Rating: 5 out of 5
Everything went great!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Rating: 5 out of 5
I confirm my satisfaction with the seriousness of this site, also excellent communication, from ordering a product , to delivery . Recommended , all-around !!!
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Rating: 5 out of 5
All very good thank you
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
R
Rating: 5 out of 5
Everything perfect, highly recommended.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
E
Rating: 5 out of 5
Simplicity, choice, efficiency and speed.
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C
Rating: 5 out of 5
Serious and efficient company, I recommend it.
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'
Rating: 3 out of 5
Correctly packaged product, but logistics took too long for overseas shipment.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
R
Rating: 5 out of 5
Very happy with delivery and service!!! Thank you ️
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J
Rating: 5 out of 5
Fast delivery, everything went great, gladly again
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
R
Rating: 5 out of 5
clear, easy-to-use site
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Z
Rating: 5 out of 5
Great product, but more importantly, great service.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
R
Rating: 3 out of 5
The site said ... item in stock, which is why I ordered it. Afterwards it turned out to be out of stock and I had to wait another 2 weeks.
Had I known that I had ordered it somewhere else
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Had I known that I had ordered it somewhere else
Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
R
Rating: 5 out of 5
Fast service. Model of Ferme Normande is excellent. Too bad the buildings are in 1:72 scale instead of the HO railroad standard of 1:87. I'll make do. But now laser printing and cutting machines can be reprogrammed for the more popular scale, for even more sales?
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J
Rating: 5 out of 5
The model is excellent, it replicates the loft surfaces and detail very well. Service was great. Response to questions was quick, progress of my shipment was accounted for, and its arrival was timely. I would order other items for the hobby in the near future.
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
B
Rating: 5 out of 5
Sensational..should forbid my order unfortunately did not go at the moment all here in the house no Internet street was torn open again..since then everything here dead..error is searched...nevertheless, they have sent me the order after already no longer believed...I really thank them for it...is gift for Advent calendar for men..was Bull Dozer..please order there with pleasure..everything top
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 3 out of 5
Mostly clear directions although further transfer pages not obvious. Good, but slow, response through French system seemed elaborate.
Response from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
M
Rating: 5 out of 5
Well-protected parcel and fast delivery
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A
Rating: 5 out of 5
Excellent experience. Description of the item matching the pictures and the item received
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
C
Rating: 4 out of 5
Assortment is top! Handling fine only the delivery time is a bit long, but the website (search function) is far from ideal.
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F
Rating: 5 out of 5
Happy with mn order!
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
D
Rating: 5 out of 5
as usual everything went smoothly, from order to delivery
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